We needed a king size mattress on a Saturday afternoon. Could not find one in stock at the chain…read morestores. We called Bob and he told us he had 10 in stock. We described what we needed and within 20 minutes we had the mattress loaded and on the way home. His price beat the others in town, but his service and knowledge was hands down better than everyone. Thanks for your help!

From the owner: The Bedding Express provides mattresses, bedframes and adjustable bedframes in Temple, TX.read more

Family owned local business, providing style and value…read more Decided to upgrade our fridge, wanted 28 -32 cu ft ,French door,water and ice inside ,clean doors. Made two trips to find what we wanted. Which was fine. Walkers stock changes weekly. Found a Samsung 30 cu ft ,stainless. Beautiful unit. Cost $1399 with an additional over mfg warranty of one year. Got the unit delivered the next day by John. The unit cycled for the mandated 12 hours. No ice or water in the interior pitcher. Sent a message about it to the store. Got a call back the same day. John came today to check the unit. Well the valve was reversed, so no water was flowing. After a quick spray of the kitchen, a brief mopping session, the ice maker was cycling and the interior pitcher was filling up. We were in love with the fridge regardless, now with the ice and water-- it's just....... Perfect Good place to do business. Family Local Accommodating.

My grandfather purchased a mattress today from Walker Mattress in Belton and got a great deal. On…read moretop of that, the customer service was excellent. The staff was very flexible and worked with my grandparents to find something that fit their needs. Most importantly, they made him feel valued and appreciated, which meant a lot to our family. I'll definitely be recommending Walker Mattress to others. Great experience overall!

Lots of options to choose from. Robert was very patient and helpful in the selection process.read more

My husband and I went to the 31st st location to apply for credit to get a new bed. The sales guy…read morekept complaining about how hot the store was, and that once his boss came in he was going to "dip out". The process of getting us approved consisted of: 1. Getting all our personal information 2. Problems with the software (I am guessing) 3. Having to go through some website to only have more trouble.... 4. The sales guy finally called them directly, and said that we had to give the company permission to gain access into our account to see if the deposits from our employer were genuine. 5. After giving them all of that, and them verifying everything successfully... he hands my husband a paper saying that we have to take it to our bank to verify that he is on the account! After an hour of verifying...he wants us to verify we are on the account! A complete waste of our time! His response...."I am sorry we cannot do anything for you until you bring that paper back." Needless to say... we will not be purchasing anything from this store ever!! You just lost a customer, and I will not be recommended ding this store to anyone I know.... very displeased!

Upon moving to Harker Heights from the Houston area, I was searching for a king size mattress and…read morebox springs. After shopping in different furniture stores and mattress stores in this area I decided to walk into the Mattress Firm on 200 E. Central Texas Expy. I was approached by a young gentleman named Chris Stange. Chris was very professional and very knowledgeable regarding what my needs were. He took the time to explain to me what sales and discounts were available. He showed me different styles and discussed the difference to firm and extra firm etc. He was very patient with me since I could not decide which mattress would fit my needs. After an hour or so I made my decision. Upon checking out Chris waived the deliver fees which helped a lot. FREE DELIVERY!!!! I highly recommend if you are looking for new mattress and EXCELLENT CUSTOMER SERVICE stop off and ask for Chris. Also, his manager served us Starbucks coffee and chocolate... Patsy Lubojacky

It was a good experience seeing what this company has to offer and the salesperson Mrs. Tatiana…read moreexplained the key points of each mattress according to their classes. This definitely helps with getting the right mattress for your money. Definitely coming back to do more business with this company. Additionally, I recommend Mrs. Tatiana for anyone who wants a great mattress and outstanding customer service.

Love ordering from Bob Mills they make it very the is always very sweet and proficient and…read moreprofessional would order from them time and time again.

The two gentleman who delivered the furniture was very courteous and kind. They were really gentle…read morewth bringing in the pieces. Very professional, and very attentive of the surroundings of the walls, and cabinet.

Ordered online. They don't give you your choice of delivery they send you an e-mail and then…read moresomebody reaches out to you via telephone to confirm that that time frame is okay. And they don't have a window of time until the day of service which can be a little bit frustrating. Furniture looked great and met our expectations however there were a few minor hitches with the delivery experience... One of the delivery guys actually asked me to help him lift a TV stand and transport by hand to my house which I found unprofessional since we paid a pretty penny for getting delivery service. I let him know about my bad back and proceeded to let them do the job they were paid to do. His rebuttal was that his neck hurt but in my mind my rebuttal was they aren't precisely cheap for delivery services. I did not respond anything I just let the other guy know that he asked for help when the guy said he wasn't supposed to do that and quickly jumped outside and help him with the TV stand. The same guy that asked me for help with a TV stand opened up the door and slammed it into the corner of the dining table and the other guy was prompt enough to touch up with some paint that he had in this funny-looking little marker. There was also a minor blemish in the surface of the office desk that we purchase which he also touched up. It was so minor it wasn't even worth making another fuss to have them ship out any replacement. It's perfectly understandable that there will be a minor knick or two here or there. Despite those minor little hiccups it was overall a pretty decent experience. Nothing's perfect and for the price that we paid the overall value was pretty good for the money. Update One star deduction....24 hours later discovered how cheaply made the chairs really are. Grabbed the seat to move forward and it started coming apart as if it was made out of paper. Very disappointed.

Bought a sectional in January told if I had any problems with fabric the warranty would take care…read moreof it that was the manager Now the fabric has started to ball up and they tell me that is not covered under the warranty The one year warranty is not good so what is it good for ?? I feel very betrayed never never will I shop there again Read all the negative reviews before buying from Temple Tx Ashley Linda C

Entered the store and were greeted by Scott Shields. We asked for the location of a particular…read moreproduct. His response was a pleasant explanation of where things were without a hurried "this way". He observed and approached later when asked. We gave criteria of wanted items and he assisted as needed. Only after we "zeroed" in on what we liked, did he remain with us. He was courteous, knowledgeable, amenable, and professional providing specific answers to our questions. We left Dubois to compare other outlets. Our decision was to return the following day and purchase. Scott Shields once again answered questions and provided timely delivery information. Recommend Dubois and Scott Shields for your next furniture acquisition for value and experience.

My wife and I ordered a very expensive, custom made dining table. We signed the contract based on…read moreerroneous, false information from the salesperson. My wife is handicapped and the entire purpose of the dining table was so she would be safe and comfortable. Then Dubois gave us more false information to "make it right." My advice is do not trust a single word said by any salesperson or manager at Dubois Furniture.