My family and I visited this Mattress 1 location in Temple this morning. We were helped by the…read morestore manager, Michael. Michael was extremely professional and very easy to talk with. He was quite knowledgeable about the merchandise and very personable to my husband, 14 year old son and myself. Best of all, Michael was patient and encouraged us to take our time choosing the right mattress set for our son. We ended up purchasing a bed from Mattress 1 and could not be more pleased with our purchase. Please take a moment to visit Michael; you'll be so pleased that you did! My family and I will never buy another mattress from anywhere else! Oh, and one last thing... You will not find better prices at any other local furniture companies. Thank you, again, Michael!!!

Do not waste your money with this Mattress Place. They do not stand by their word. The sale of…read morethe mattress was very smooth, but they promised a delivery date, then didn't show up, we had to reschedule the delivery, taking another day off work. After 90 days our mattress is already sagging and we wanted to try to exchange the mattress, we went in 3 different times, spending well over 2 hours with each salesperson, the manager (Lyndon) said call 48 hours before you come back in I want to make sure I'm there to assist you and we called and made arrangements, then called the day we made arrangements and he said he had something come up, and district manager's (Bill and Bobby) Lyndon and 2 other sales people told us a price/no charge for this or that in person and on the phone to get us back in door and then changed their prices/fees once we got back in the door, nothing they say is valid, they are so dishonest. I will never step foot in this store again. We left and will not get an exchange with them even though the original mattress sags they will not get any more of our money, dishonest bunch of people and we don't want anyone else to have to go through this.

I visited the store today to buy a pillow for my husband…read more Upon entering the store, there are many beds, set up and ready to sample. Also, there is a good amount of pillows, also ready to sample. The employee working at factory mattress was very helpful and kind. He suggested pillows to my husband, based on the way my husband sleeps, and the bed he sleeps on. We found a bed similar to the one my husband sleeps on, and he started trying pillows. The employee was very kind in determining if each pillow was supporting his neck or putting stress on his neck. The end result was buying the perfect pillow . The pillow was a little pricey, $130 , a good sleep is certainly worth $130. I will definitely be back to the store. Should I have a need. Thank you.

This review is for our sales experience. I highly recommend seeking out Robert Alfieri if you have…read morethe chance. He was professional and personable. He helped guide us to the right bed and has been in good communication since. His knowledge was impressive. He was able to answer the questions we had and I made the purchase with confidence, no buyers remorse. Ask for him if your in the market for a new bed.

A breath of fresh air. First of all prices were great!!!The owner was the only person working and…read morewas easy to talk to. I hate mattress shopping almost as much as i hate shopping for cars but the owner made it easy. We went to several places and this place had by far the best prices without trying to get you to break the bank for a bed. Tried to find us what we wanted without paying an arm and a leg. Was genuine and sincere. Will come back again.

Prices were the best! The owner was super helpful and was a genuine delight to speak too. I will be…read morecoming back for sure!

Sold us a floor model which started to split apart after a few months…read more Never explained we did not have a warranty on the front end but was very clear about it after.......terrible way to treat local seniors. After telling us she has never seen something like this, 2 weeks later she has her employee call us to inform us that the claim was denied from the manufacture. Had to cough up another $1000 for a similar replacement. I understand how all this works from 40 plus years in a retail environment. She went on to explain she is a (for profit business) ... isn't every business???? We spent $6500 first time around,, then a $1000.00 more. Just has to make profit both times?????? If this has never happened before then why not make an exception and give up a little profit on the claim and treat locals understandably?? I begged to agree with $900.00. NOPE no way. $100.00 bucks and I wouldn't be writing this........................ NEVER, not once did anyone apologize for our inconvenience, even after I told them that no one apologized .....she just stared at me. Will never recommend.

Bought my 4th mattress from here. Super service, knowledgeable but not overbearing. Very happy…read morewith our purchase, after comparing with other outlets I know we also got a screaming deal!

Seth was extremely attentive to my requirements (mattress type and price range) and created a…read morewelcoming environment. As other patrons have noted in their feedback, you feel like part of the family and receive excellent care from the moment you enter the store until the mattress is delivered. I will certainly suggest this store to my friends and relatives.

This is my fourth purchase this year, with one for our bedroom, one for our daughter, and one for…read moremy sister. I decided to buy one for my mom, and Lynnet was aware of my tight budget, offering me a discount on a mattress I was keen on. I felt completely at ease and felt like she truly understood my needs. A big thank you to Lynnet!

We had an excellent experience at Mattress Gallery Direct. The owner, Austin, was incredibly…read morehelpful, knowledgeable, and patient with us. We needed a very specific setup for my husband, especially after his recent surgery, and Austin took the time to walk us through everything without any pressure. What really stood out was how detailed and knowledgeable he is about the products. He didn't just give surface-level information -- he explained the materials, construction, support systems, and what would realistically work best for our situation. That level of insight gave us real comfort and confidence in making the right decision. It was also reassuring to know that our mattress will be manufactured after our order is placed -- not something that's been sitting in a warehouse. That made a big difference to us. I'm usually someone who overthinks larger purchases and second-guesses afterward, but this time I left feeling completely confident in the quality, pricing, and service. Austin also explained the delivery process clearly, and from other reviews it sounds like the delivery team is just as professional as the in-store experience. We're genuinely looking forward to the next step. We also want to sincerely thank Austin for his military service. It means a great deal to our family. Highly recommend.

Amazing service! They will go the extra mile to make sure you have exactly what you need.read more

Went into this establishment and within 15 minutes purchased a mattress from Mike who was straight…read moreto the point. I am a straight to the point person and I appreciated how straight to the point Mike was in selling me a mattress. Not like Mattress Firm that wanted to sell me a mattress for 3k with diamonds in it , Mike sold me a mattress and delivered it on the same day for a small fraction of what Mattress Firm would have come out too. Who needs diamonds in their mattresses? LOL. Check out Mike's shop if you need a mattress!

Wonderful experience. Mike is an incredible guy and helped me pick the mattress I want within 10…read moreminutes for super cheap and helped me carry it to my truck. Amazing quality as well!!!

Just purchased a Stearns & Foster from The Sleep Station yesterday and it was delivered today!…read moreTypically they do same day delivery but we preferred having it delivered the following day! There are many great things I want to note about this company and this location: 1. Free delivery and same day delivery 2. Great customer service! I didn't feel like I was being followed by a sales associate while I was awkwardly laying on various beds! 3. We told them what we were interested in and they immediately showed us 3 options and they all had great deals! 4. Once the bed was delivered they were extremely nice, clean, and efficient! Overall I had a great experience with these guys and we will continue purchasing through them!

Wanted to support a local business when purchasing my son a new bed. Went there this morning and…read morehad an awesome experience. We explained our budget and had some great options without someone trying to upsale us on more than we needed. We were in and out in 15 or 20 minutes and they had our new bed delivered in just a couple of hours. Fantastic service and selection. Will use again for our next purchases.

Great service and good knowledge from Andy; he helped us with a dimension problems. Highly…read morerecommend!

Riley is the example of what exceptional customer service is! He was friendly and relatable and…read moreprofessional. I went in for a mattress for myself and my mom ended up leaving with 2 mattresses for her home! We were offered discounts and received prompt delivery. I know my mom has requested him since our in store purchase as she is interested in more items.