Molly has been one of my favorite sales associates! She is always upbeat, anttentive,…read moreknowledgable...and offers great styling solutions & decor suggestions. She makes shopping at OI a wonderful experience.

We were looking for help in making final touches to our living room, with cathedral ceilings and…read moreseveral focal points we were at a loss. Then we found Elena Espy what a total delight ! Elena worked with us and was so patience and kind. She helped us create the perfect room that I am so proud to show off . Elena has an eye for details most of us can't see. She knows just what to do to make your room come to life . I am so thankful for her and I cant wait to use her again in my upcoming projects.

Great selection, much better prices than retail Pottery Barn. Inventory is always in flux as stores…read moreempty out . Definitely opportunity for a steal.

We enjoyed shopping here for a couple reasons. One, it's real outlet with outlet prices and two,…read morefantastic folks that work here. As you may know sometimes a store will say "outlet" or "factory store" but only pay lip service because they still charge full store price. But luckily this PB Outlet is not that way. It's a great place to buy last season stuff that you really liked but thought they were a little high. They also have final clearance stuff that are extremely great bargains. We really enjoyed our time here and hope to be back again soon. Thanks guys...

We just bought a king size mattress here and it was a breeze. Ben was excellent and he was totally…read morehonest and straightforward. This company doesn't lure you in with bs, holiday sales, etc. Most of their mattresses are double sided and very reasonable. Our mattress was delivered on the dot without issue. We love our orthopedic extra firm mattress. Side note: the chain Mattress Firm, on the other hand, cost much more and the salesperson said that double sided mattresses aren't made anymore....bs. He also led us to the 5K mattress first and said that delivery might be weeks for their mattresses, while the Original Mattress Factory shipped less than a week after our purchase.

Awesome experience ! Organized and not overwhelming store…read morewith pleasant knowledgeable salesperson . Had been shopping for a new mattress for platform bed on the boat several weeks but had purchased other OMF mattresses in the past so decided to just check with them. New mattress in the Tahoe !

We have purchased furniture from Havertys at Northpoint and Gainesville stores. We were fortunate…read moreenough to work with Debra Benjamin at both stores. We were thrilled when we learned Debra moved to the Gainesville store which was closer to us when we moved to Dawsonville. She's a wonderful sales person, very knowledgeable, thorough when taking our order, not pushy at all when she is helping you and she is an extremely nice and kind person. Please ask for her if you go to the Havertys store in Gainesville. You will be very happy that you did. Thanks Debra! Judy and Wes Suggs

Go see Brittany! She is the most knowledgeable in furniture and home decor. We are always happy…read morewith our purchases; our home is always beautifully decorated in quality pieces that are perfect for our family. This store is hands down the best in customer service. Brittany always remembers us and the store was extremely accommodating when we were building our retirement home. They gave us time to decide on the selection on furniture. And I decided not to return to other furniture stores based upon on experience with this store. Thank you Brittany for making my home selections for my new house fun and easy.

Love this store! The staff is so sweet & helpful. Every time I pop in, I find something that I…read morelove... I left with a Lola blanket today lol. The Happy Home is my go to place for hostess gifts, shower gifts and all things home decor!

Update:Happy Home did have someone come out to repair the new bed. Glad we could get the problem…read moreresolved.

I've visited this Restoration Hardware Outlet location twice now, and unfortunately both visits had…read morethe same issue: very inconsistent customer service. On my most recent trip, I came in looking for nightstands. One associate smiled and acknowledged me, but no one offered assistance. A couple walked in shortly after, and a salesperson immediately approached them while completely bypassing me. This was almost identical to my previous visit, where I was only asked if I needed help as I was walking out the door. I don't expect constant attention, but a luxury-focused store should at least offer consistent, basic customer service to all customers. It's hard not to feel like assumptions were being made about who was worth assisting. I'm sharing this so management is aware, because every customer deserves to feel welcome--not overlooked.

The outlet is big and full of beautiful items! The shipping companies they recommend are often…read moreavailable to deliver on the same day at reasonable prices. Service has been friendly, helpful and very professional. We love this place and look forward to stopping by to purchase excellent furniture!

The store and web site have a great range of tiles. We like it and use it on a few occasions…read more However, when ordering via Wilmington, they decided to ship to us via a semi truck which cannot come into our long driveway. Curbside delivery sucks and this location does it. I will NOT order online again with these store.

Had a spectacular experience here yesterday with Eric looking at LVP! My husband and I are ready…read moreto bite the bullet and replace our floors, especially since our little one is moving all over the place and needs a smooth, flat service. This location is close by and we figured the best place to go to find the most bang for our buck. The store is very large and can be a little overwhelming and intimidating at first glance, but there were friendly staff members there to greet us right at the entrance and helped point us in the right direction towards the back left for the LVP. Eric was beyond helpful from the moment we walked over and had an answer for all of our questions. They have a ton of options depending on your price range and what finish you are looking for, and I was pleasantly surprised with the variety. We had an idea of what we were looking for but were quickly humbled by some of the pricing and after doing some math based on our square footage, we found some great second picks and mid-grade options. Eric was even kind coming to pull some out for us and showed us exactly how they snap together for easy install as my husband plans to tackle that himself. Wish us luck!

Great place! Getting a unit was quick and easy. Place is quiet and secure. Unit was clean and…read morewell marked. Price was very competitive.

Gerard and Katelyn were extremely helpful with the process of renting a storage unit. They made…read moresure all our questions were answered. The office and the overall site was very clean. The price was comparable if not better to other nearby storage places.