These guys really tried and very helpful during the process. 100% recommend. Billy was more than…read morewilling to get the sofa here and I deeply appreciate it.

I can't say enough good things about Thornhill Furniture, from the quality of their personnel and…read morefurnishings, to their commitment of ensuring the best service, beginning with the sale, and continuing through to delivery. I wouldn't hesitate to shop there again. We moved from Tucson to Smyrna, it wasn't easy, but Brennan made the move a bit easier. Thanks.

Joe B's went above and beyond to get me into a Power Lift Recliner at the very best price. This…read morefamily owned store cares about the Customer. I am very happy with my Catnapper Recliner, It's not only comfortable, and made with high quality materials, it was affordable and delivered and set up for me. I will be a long time repeat customer of this store. The commercial competitors just can't compare to friendly, caring and helpful local family owned bussiness.Thanks, Joe B. Anita

Stellar service and great prices. What else do you need? Their selection will surprise you, too, so…read moregive them a try! We ordered a mattress and it is very good quality.

My wife and I stopped in here today looking for 2 twin xl mattresses. We spoke with Pam, the sales…read moreperson, who said she had been there 10 years and that she was also a manager. We spent a couple of hours in there trying out beds and we finally picked out the Beautyrest Audrina Plush Pillow Top. The pricing signs on all the beds were extremely confusing and I commented on that to Pam. My wife and I have spent most of the last month looking at beds from a number of different stores, so we were pretty well versed on the process and how pricing works. We were looking to purchase only the mattresses, without box springs, because we are going to purchase an adjustable bed frame (split king) from another manufacture (that Mattress King doesn't carry). Pam said that the pricing would be cheaper without the box springs. The pricing on the signs said that the mattress would be $450 for each piece. I had assumed that this would have meant that the price for the mattress and box spring would have been $900. So since we needed two Twin XL's she quoted us the 900$ for both mattresses (plus tax). We told her that we wanted to go to lunch and think about it, and spend a little time doing reviews on Mattress King (which there are hardly any). We decided to go ahead with the purchase and returned after lunch to finalize the deal. Pam closed the deal with us and charged our credit card the 900$ (plus tax) for 2 Twin XL mattresses. So she had plenty of time to think about it while we were gone for the 2 hours. We felt good about our purchase. A couple of hours later, after we got back home, Pam called us and told us that she had made a mistake, and that the owner had said that she couldn't sell us just the mattresses at the 450$ price. She said that the 450$ price was only if you had purchased the box springs as well in a set. Meaning that we would have had to purchase 2 sets of twin xl box springs and mattresses for a total of 1800$ (plus tax). She said that it was her mistake, and that they would lose money on the deal. She said the owner would sell us the mattresses only for 600$ each (so 1200 total for 2 of them that we needed), which was 300$ more than what we initially agreed on. Needless to say, we were highly upset. The signs are clearly misleading. No where on the sign does it say that you HAVE to purchase both the mattress and the box springs to get that listed price. In fact the signs say $450 for "each piece". We have been shopping at many other stores, and most of the stores will have the prices clearly listed as the price with and without the box spring. I knew these signs were confusing, that is why we pointed that out to her initially, and wanted to make sure from the beginning that we were getting the mattress "only" price. We also made it very clear that this was for an adjustable bed, so we would not need the box spring. Needless to say we were highly disappointed. I feel like this was a bait and switch tactic of some sort. Pam repeated over and over that this was her mistake, and that there was nothing she could do about it. She also tried to blame it on a car accident that left her with ADHD.. Whatever that means. A salesperson/manager as she claimed, with 10 years experience at that store, should be more than familiar with the pricing structure and how to put to the sale together. She also had 2 hours to figure out that she made a mistake before we came back to complete the purchase. Unacceptable. Truth be told, we would have probably still purchased the mattresses at the higher price, as long as we had been told that from the beginning. But this left such a bad taste in our mouths that we decided to cancel the order based on principal. I made it pretty clear to them their signs were confusing and misleading, and that it would be in their best interest to fix them. This all seems deceptive to me, and my wife and I will not recommend this place to anyone looking to purchase a mattress. We will choose to make this purchase at another mattress store, even if it means it is for more money. IMHO.. the mattress buying process and experience as well as the mattress industry is probably the worst thing I have ever had to go through as a consumer. The whole industry is pretty much geared to screw the consumer. I hope we find what we are looking for soon, because I would not want to wish this experience on anyone.

Warning: DO NOT DO BUSINESS WITH THIS STORE!! I wish I could them zero stars! We had what we…read morethought was an ok mattress buying experience but the next day, when we found the same mattress online much cheaper and asked if they would price match (even though their policy says they will) we were told no. Sucks but whatever, we'll just cancel our order since it's still several days from being delivered. Should've been easy, right? NOPE! They refused to cancel our order! It took my husband 4 days, several hours of in store and phone calls each day with the store manager, the store owner, the vice president, and the area manager before they finally agreed to cancel and refund our money. Even after days of argueing about why can't we just cancel since we don't even have anything yet, they tried charging us a 10% fee to cancel! Hell no! I have never written a review and definitely never thought I would have to write a negative one but this was by far the WORST experience ever! Who would've ever thought it would be so hard to cancel and refund something you don't even have yet?? Please do yourself a favor and do not do business with such a terrible company.

We used to shop at Yard Sale fairly frequently and purchased 3 mattresses from this location in the…read morepast. However, during our last couple of visits, I've noticed their discounts becoming significantly less impressive... In fact, on our last trip, I Googled a few of the products out on the sales floor and discovered two of them were actually priced HIGHER at Yard Sale compared to retail! Resultantly, we don't frequent the Yard Sale stores much these days.

had a lot of options and a lot of great deals. I love that they have a lot of new nursery and baby…read moreitems as well as pet items.

I walked in and Sam greeted me swiftly and warmly. He asked us what we needed and guided me to the…read morebedroom sets and described them with great knowledge. The process was easy and seamless. I would come back every time!

Went in just to browse because they came highly recommended from a few friends…read more I specifically told them I was just browsing and pricing at this point and it's like they didn't even listen to anything I said. I specially told the salesman I was looking for a small sectional or a sofa with a chaise in the color grey. He showed me around in a hurry and said "Sit down, try them out! You wouldn't buy a car without test driving it first right?" After about 3 sofas it seemed like he was just rushing and trying to get me to buy anything! I then pulled up a photo of a sofa I saw on their website but they didn't have it in-stock. He turns around and gets someone else who said it'll be here in a few days and "coincidently" they only ordered "one" and insisted I need to go ahead and put it on hold if I really wanted it... Didn't your colleague JUST say "You wouldn't buy a car without test driving it first right?" They pressured me to buy to the point where I began to feel uncomfortable. It was pretty sad! They bragged and boasted about how they can beat any furniture company and their prices are the lowest, which is debatable, but came off too strong for me. After 3 more times of asking "are you sure you don't just want to buy this one today", "there's no telling when we will have it again this one sells fast", "the price could go up $100 if you try to come back and buy it" and a million other bs sales lines... I told them thank you and jetted out of there. I went to another furniture store across town and had a much more pleasant experience. I told them I was browsing and they respected that. I was able to walk around and look at my own pace. They also had some of the same brands at a lower price as well. Try to actually listen to your potential customers and don't be so pushy.

We're new to TN and checked out Mattress Firm tonight to look for mattresses for our kids. We…read moreworked with Justin and he was fabulous. He was so friendly and helpful. We were looking for soft, relatively inexpensive mattresses, because they're for our kids, and he directed us to a great mattress in our price range and did not try to upsell us. We tried out the Purple mattress for fun, and our kids mentioned that they wished they could take home the Purple gel flex sample. Justin then went in the back and got us some samples of the Purple gel flex that the company had dropped off for the store so they kids could take them home and it made their day. Justin was awesome the work with and made our mattress purchasing experience great! Would happily recommend this store based on our experience with Justin!

Highly recommend this place ! Ask for Darviet aka "D"!! He is very knowledgeable and sweet! He…read moredoesn't try to sell u want u don't need and will give you his honest opinion.

Loved this store! Amazing choices and great accessories. Ordered a sectional sofa and rug and it…read morecame in when Chris said it would no problems also we chose the white gloves delivery which was awesome Garrett and Miles were excellent setting it up and leaving the room in perfect condition. I am so glad we went here first.

This place is awesome, outstanding prices, very personable staff and great furniture selections is…read morerecommend this place is top tier and stumps every other furniture store in Mid TN.

These guys are amazing! From the minute you walk in they greet you with a smile and an upbeat…read moreattitude, ask if you need help, and then they leave you to shop. They don't hover and make you feel hunted like other furniture stores yet they're always ready to help and check on you often. We even sat down with a few of them for a while and had good laughs with them. They're honest, affordable, and willing to do what is needed to help you find what you're looking for. We left the first time we went so we could shop around at other places but quickly realized this is the place to go with the best prices so we returned to make our purchases. What a great group! I cannot recommend them enough. Don't waste your time or money anywhere else.

Delivery is a nightmare.. guy was like changing the delivery date 4 times then I just said forget…read moreit refund our money $1750 3 months later our lawyer got the refund geez I wish someone had told me what a shitshow the sales/owner puts on when it comes to delivery

we have been renting from this particular Aaron's for over 10 yrs, giving them thousands of…read moredollars, and have never had such awful, rude, and unprofessional customer service! we got a simmons beautyrest gel memory foam bed from them not quite a yr ago. we needed a new mattress because my wife has a lot of back problems. the mattress was fine until we got in bed one night and the inner coils had given out and there was a huge dip in the middle of the bed. I called Aarons the next day on 11\11\19 and explained the situation to the manager Dave and he said someone would be coming out in the next few days to take pics and they would get another ordered. We still have 6 months to pay on it so it is still under warrenty. I never heard from Dave and no one ever came to take pics. Over the next month I had called at least 15 more times and still no one ever came to take pics nor did we get a new mattress or a phone call. They sure kept taking my payments out though. Finally I had enough and went into the store on 12\15\19 and spoke to Dave face to face and he assured me he was ordering the bed right then and I emailed him pics that I had taken myself.I really didn't believe him this time because he had continued lying to me over and over for over a month already telling me he would order one the next day, week by week. We finally got a mattress on 12\20\19 and it was not the same brand or even the same type of mattress. They brought us a Woodhaven pillow top spring mattress. We got the gel memory foam because that was what my wife had researched and that was what she needed for her back. I again call Dave and told him we needed one like the original one we picked out and that this mattress simply was not working for us because of my wifes back. The call ended with him telling me he didn't have to do shit for me and hanging up on me. We have submitted complaints to corporate and got no reply, we have called corporate and no one answers the phone. So here I am already $1,200 in for a mattress we can not sleep on. Again we never had a problem with this store when the old manager was here, I have never had such poor customer service! their motto is definatly NOT the customer is always right. I guess they think they can just keep putting me off until its paid off seeings how I only have a few months left and then they wont be accountable. well I got news for them because next call is going to be to the local news!