We bought a mattress here 5 yrs ago. It wore out. They agreed to replace the mattress free of…read morecharge. There was no pressure to buy something else. The owner graciously stayed past closing to help us pick out what we wanted. I was frankly amazed at the helpfulness of the owner and delivery man. I would definitely buy a mattress there again.

From the owner: When you're looking for mattress stores in Conway, AR there may be numerous choices but there is…read moreonly one Bedding Mart. At Bedding Mart we believe in providing our customers with the one thing they need to get a decent night's sleep; a comfortable mattress.

This is really a good store if you are in the market for a name brand mattress. It is located…read morein the Highland Center in Jonesboro. The gentlemen that helped us make our selection was very knowledgeable and answered all our questions. They carry Saatva, Stearnes and Foster, Nectar, Purple, and other name brand mattresses. Latex, hybrid, foam, air, and innerspring mattresses are available, as well as bed frames and bases. (also split frames and mattresses). They offer a 120 night "sleep on it" guarantee. Some of these may be last years models that were purchased at a discount and savings are passed on to their customers. A last year model certainly did not bother us, we were just happy to find such a nice new mattress at a great price as well as having a "no pressure" friendly sales person. Glad we found this store.

Great in store service, communication and delivery. We've bought many things throughout the years…read moreand have always been satisfied

Buyer BEWARE of Hank's/Franklin furniture products. For approximately 7 months now and numerous…read morecalls and emails, we have been trying to work with Hank's to resolve an issue with a $1,000 upholstered couch that was delivered Aug. 2024. Around 1 1/2 years, with very little use, the upholstery started sagging in the middle over the nail- head trim. After denying our initial claim, we were told it was a manufacturer issue. We then consulted an independent furniture expert, with over 30 years experience in the industry, for a second opinion. After showing him the photos, he immediately said that couch is too long to just have feet/supports on the ends; there should be center legs/supports. As of last week, after calling again (because Hank's has only returned 2 calls over the past 7 months), we were told they would be sending someone to add center support and it could be done on site. When asked about repairing the upholstery, we were told they would have to check and call us back. Never received a returned call; just received a text to set up a repair time. We finally spoke directly to the repair company today and asked about the repairs. We were told the upholstery repair was not approved. Called the Jonesboro store and left a message. Blake, the store manager, called back and left a voicemail explaining the manufacturer denied the claim and they were only adding center support as a customer courtesy. Returned his call and spoke with Blake. He stated the manufacturer denied the claim and was aware the fabric would give over time due to use. (Hmmm...probably because it lacks center legs to support the weight in the center of the couch?! So they KNOW it will sag over time!!) When asked who the manufacturer was, he said Franklin. We asked for their contact information and also to be contacted by someone at their corporate office. He said he would try and get Franklin's contact. We purchased this Franklin couch from Hank's; however, they are not willing to stand behind what they sell or address this issue with the company who made the couch. Unfortunately, they are leaving us, the customer, in middle and with a $1,000 defective couch!!

Don't buy furniture here if you want it sooner then 2-3 months. Just canceled our order for a…read morecouch after waiting just over month. Simple to move on. Found the same couch elsewhere, for a bit more, but got it in a week.

Love Big Lots!!! This location was easy to access from the highway and parking lot. Great…read moreselections of everything. Only complaint would be that several items failed to have prices, and we would've likely purchased more on this trip if we knew what some prices were. Nice kid in the furniture section did ask us if we needed help. Cashier scanned my 20% coupon, and we asked if we could also use our military discount and she added our military discount, but when we got home our military discount was on the ticket, but not our 20%.

I had an amazing experience at Harris Furniture. Kathy was my main representative and she was…read morefabulous. She was extremely attentive and knowledgeable and was quick to find answers to things she was unsure about and wanted to just clarify. She worked with me further over the phone to save more travel to and from Jones. Mr. Harris, himself was available and attentive as well and worked with Kathy to give me what I feel was a good deal in the furniture I purchased. In my opinion, you could not ask for better, especially during Covid when home furnishings are in shortage. Great Job Kathy, Mr. Harris and also I believe Sarah who helped also. I'll be beach! We aren't done!!!

My husband and I went in looking for a certain piece of furniture. We had it picked out and asked…read moreif we could get it any cheaper. The salesperson said that we looked like the type to ask and said that's why they run sales and said we wouldn't get it any cheaper any where else. We left. Drove down the road a little ways and not only got it cheaper but name brand and higher quality!!!! Sorry but We won't be back.

We came in to buy furniture and no one asked us if we needed help or anything. I could understand…read moreif they were really busy but they weren't. So we left, It's a shame that some people still judge by the color of a person's skin.

I recently posted a review online. I wish to add a comment that Michelle from the Gamble Claims…read moreteam agreed to reimburse me for the repairs to my chairs. That is an honorable thing to do, and I appreciate it. It has been a long frustrating process, but I attribute most of the delay to poor support from the manufacturer.