I took in my diam earring to have a new post put on, they could not give me a price so they sent it off for an estimate. I called two weeks later to inquire on it, and they told me that they had to the 21st to call me so I waited till the 24th with no call so I went in and they said....oh we don't have one yet let me call and so they said it would be $90.00. I told the clerk well why didn't they tell me that when I called instead of making me wait. I told him that the clerk could have put me on hold and called the repair shop just as he had, instead of making me wait (with no call on the 21st). So I told him that I declined the repair because it was to much and the service I received was not customer friendly. Never will I go there again. read more