Do not buy a mattress here. They are only here to prey on the people of BC because they have no other options. I've purchased 3 mattresses here in the last decade and all 3 were crap. All 3 times I either dealt with Gus or Trent, who are very good at their jobs. The first one (2016) was cheap at $400 because we had no money. Cheap in the sense that these were way overpriced mattresses for what you're getting to begin with. Within a month It started sinking in like we were bouncing bowling balls off of it every day. It looked like it had potholes. We had to tolerate sleeping on that crap for 2 years until we could afford a new one. So two years later we had saved about 1k which I know still isn't much, but we paid $400 for a prison cot there already, apparently. We spent $800 on a $950 mattress. It was amazing at first. And then just like the last one, it began sinking in in various spots on the bed, this time within 3 months. Wtf? What happened to mattresses lasting at least a decade? We can't even get through a year! I'd be happy with 5 years at this point! We don't have kids that play around on the beds, I weigh 120 lbs and my husband weighs 170. What is the problem now? So instead of admitting we waisted our money AGAIN, we spend the next 4 years switching out bed frames thinking thats the reason things kept screwing up. 3 bed frames, several foam pads, giving up and putting the mattress on the floor, and 4 years later, we need another mattress AGAIN because we're friggin broken in our 30s because our bed was so uncomfortable. This time we looked around first, for months. The timing was bad being shortly after covid so it was difficult to find a mattress store that didn't close down. We attempted to order a mattress online twice, but it was too expensive and we didn't even know if we'd like it. The only other mattress store that was open with displays was in Grand Rapids and they don't deliver to Battle Creek. So here we were, once again in 2022 stuck with having to buy a mattress at this store. I get now why they're still here, because they're it! No wonder the quality doesn't have to be great. But we were convinced we just needed to invest more money into a decent mattress. This time we threw down $1400 on a $1495 Sealy Posturpedic. I was so excited. That mattress was a Godsend, for almost a year. And then the same friggin thing started happening. It was slower to start, but once it started, the mattress was crap just a couple of months after that. It sunk on both sides leaving a huge bar down the middle causing no area on the mattress to be comfortable at all. Now its 2026 and most nights we sleep on our 10 year old couches so we don't wake up feeling 80 years old. I am so over it! So I called Sealy to let them know that their mattresses are crap. I've never done that before, but I was heated. Thats way too much money to have them die in less than a year. They told me, after laughing at what we paid for it at a "discount store" , that those mattresses didn't meet full quality control, so they didn't go to the big box stores for that reason. They went to discount stores AND they're supposed to disclose this. He told me they wouldn't even have honored my warranty in the beginning because of where we bought it. They are final sale mattresses because they're essentially crap but still legal to sell at a discount. Nice. So there you have it, folks. No matter how much you spend at this store, you will be buying junk and you will spend more trying to fix it than its worth. Save your money and order direct if you live in BC or you will just get taken advantage of because you have no other options. We almost have enough for a new mattress again and I will be ording direct from Sealy this time with a ten year warranty. The way it should have been. You guys, Trent, should be ashamed of yourselves for ripping people off the way you do. I will make sure as many as many people as I can in this community know it too. read more

Great service with delivery. Was able to talk down the price to a more reasonable amount.

After my wife suffered a severe stroke we definitely needed a better bed situation. A young man who was very courteous and professional recommended a mattress and adjustable frame that has been the best bed we have ever had in the 58 years we had been married. We have been using the bed for five years and it is still as good as new. read more

Thank you for your patience, kindness, and educational opportunity! We learned more from Jeff (and price was much easier to swallow) than other "specialty furniture stores". And you had local-made brands we learned about! Excellent service, the product we chose was in stock, and delivery was a snap. Excellent experience all around! My analytical, shopping husband made a snap decision to choose you on the first visit!!! (MM took care of my dad's 3/4-size twin mattress for assisted living 8 years ago. That was a 5-star experience, also.) read more

Staff was friendly and helpful. Seemed very knowledgeable about the products and showed us mattresses within our budget without pushing for the more expensive ones. We were in and out in a flash and our experience was great. read more

We were recently in the market to purchase a new Queen mattress and power base. We stopped into Mattress Mart in Battle Creek and were quite pleased with the knowledge and willingness of the salesman, Kevin to help us understand the many options available. After about an hour of trying different mattresses and discussing the myriad of features (with no pressure to buy), we made our decision. The mattress and power base was delivered, in less than a week, by a very efficient team of two who took away the older mattress and box and set up in less than 15 minutes. Will buy again from this store. Competitive, professional and friendly. Steve/Kathi read more

Im not impressed! 2 years ago I bought a mattress from them that was "on sale" that ended up at $800.00.. They didnt have a computer system to track my purchase-so I was told not to lose my receipt or the "lifetime" warranty would not be good. Now I own a broke down mattress!!! Not at all pleased.... read more