I visited Bob's Discount Furniture and was assisted on my first visit by Skyler. What I appreciated…read moremost is that when I told Skyler I was overwhelmed already (I had a lot of furniture to shop for) he told me where to look and said he would give me space until I was ready. Skyler continued to assist as needed throughout my shopping. I narrowed down my choices and Skyler put together 2 carts for me because I was undecided between 2 different sectionals. I went back again with my sister a couple days later so I could get her input, and we were assisted by Braedyn. When we mentioned that we were concerned that the sectionals would look too bulky in my living room, Braedyn showed me how I could separate the sectionals I loved into 2 pieces as a sofa and love seat. Once again I was thrilled with the service I received. I shopped at other furniture stores, but I thought the furniture at Bob's was very reasonably priced (except for the mattresses). I finalized my sale today and was happy that both Skyler and Braedyn were working so that I could tell them both how much I appreciated them. I'm a little concerned now as I see all the bad reviews, but I am hoping my delivery goes smoothly. I definitely plan to update afterwards.

Of course sales, selection and prices were good.. That in store expereinces. ends when you…read more realize you have to compete this transaction with contracted delvery ppl from hell.. After you pay..you hav to deal with he worst contrcted dlevery ppl on the planet, l,, First the delivery guys coud not follow basic instruction of cominng thru the door i had slected to avoid dragging shit all the way thriugh the lobby , and down 2 hallways, we had to argue ab tht for 30 minute til he agreed to bring the bed thru the door near the aptt.. Then. he could not complete tht process, so he called his manager who I had to literally and loudly cuss out. . and end the transaction, had to go back to the store to get a refund... the most imbecilic ghetto./trailer park trailer park mentality i have ever met in delivery services.,, The dude doing the most trash talk during this process was clearly on the spectrum or fentanyl, I dn need or want furniture bad enugh to deal with this deplorable team of delivery ppl.

Allison was amazing! She really knows her product and made the whole process stress-free. She…read moreguided me through everything and helped me select the perfect bed. The install team was fantastic too. It's a real gem having this business right here in town, and I love that the bed is manufactured in Michigan! The comfort is incredible, and the adjustable base is a game-changer. So glad I chose them!

Another five star review for absolutely top notch product and customer service. Bought a new Sunny…read moreSide Up (Queen plush) from them sight unseen over the phone after reading reviews and loving the idea of a quality mattress with interchangeable top layer. Jenifer was extremely helpful explaining the different mattresses and top layer options. Made my choice, had it shipped across the country, and after a few weeks decided I didn't like the feel of the top layer I'd chosen. Once again Jenifer came to the rescue, figured out what I needed and shipped me a replacement top layer (plush latex instead of plush polyfoam). Now I love my mattress and couldn't recommend this store more highly!

Selection was poor and understocked, saleswoman wouldn't leave me alone to select and then lied…read morethrough her teeth about the Memorial Day Sale.

Samantha was very courteous and knowledgeable, assisted us with finding exactly what we needed plus…read moremore! Prices were very reasonable as well! Highly recommend!

We have bought several pieces of furniture from Russell's…read more They stand behind everything they sell & most is higher quality furniture. If they Don't have what you want in stock, they will order whatever you want. Great delivery. & set up service.

You certainly impressed my friend. She needed three small dressers for her Grandchildren. She…read morechecked other places no one had what she wanted. Other places had an out of this world price tag just for delivery ($1200.00) So I suggested she try Russell's Country Store. Oh my you had exactly what she needed and no delivery charge. She was so happy she even bought a new Dining Room Table! Thank you once again for being such an awesome place to shop!

Do not buy a mattress here. They are only here to prey on the people of BC because they have no…read moreother options. I've purchased 3 mattresses here in the last decade and all 3 were crap. All 3 times I either dealt with Gus or Trent, who are very good at their jobs. The first one (2016) was cheap at $400 because we had no money. Cheap in the sense that these were way overpriced mattresses for what you're getting to begin with. Within a month It started sinking in like we were bouncing bowling balls off of it every day. It looked like it had potholes. We had to tolerate sleeping on that crap for 2 years until we could afford a new one. So two years later we had saved about 1k which I know still isn't much, but we paid $400 for a prison cot there already, apparently. We spent $800 on a $950 mattress. It was amazing at first. And then just like the last one, it began sinking in in various spots on the bed, this time within 3 months. Wtf? What happened to mattresses lasting at least a decade? We can't even get through a year! I'd be happy with 5 years at this point! We don't have kids that play around on the beds, I weigh 120 lbs and my husband weighs 170. What is the problem now? So instead of admitting we waisted our money AGAIN, we spend the next 4 years switching out bed frames thinking thats the reason things kept screwing up. 3 bed frames, several foam pads, giving up and putting the mattress on the floor, and 4 years later, we need another mattress AGAIN because we're friggin broken in our 30s because our bed was so uncomfortable. This time we looked around first, for months. The timing was bad being shortly after covid so it was difficult to find a mattress store that didn't close down. We attempted to order a mattress online twice, but it was too expensive and we didn't even know if we'd like it. The only other mattress store that was open with displays was in Grand Rapids and they don't deliver to Battle Creek. So here we were, once again in 2022 stuck with having to buy a mattress at this store. I get now why they're still here, because they're it! No wonder the quality doesn't have to be great. But we were convinced we just needed to invest more money into a decent mattress. This time we threw down $1400 on a $1495 Sealy Posturpedic. I was so excited. That mattress was a Godsend, for almost a year. And then the same friggin thing started happening. It was slower to start, but once it started, the mattress was crap just a couple of months after that. It sunk on both sides leaving a huge bar down the middle causing no area on the mattress to be comfortable at all. Now its 2026 and most nights we sleep on our 10 year old couches so we don't wake up feeling 80 years old. I am so over it! So I called Sealy to let them know that their mattresses are crap. I've never done that before, but I was heated. Thats way too much money to have them die in less than a year. They told me, after laughing at what we paid for it at a "discount store" , that those mattresses didn't meet full quality control, so they didn't go to the big box stores for that reason. They went to discount stores AND they're supposed to disclose this. He told me they wouldn't even have honored my warranty in the beginning because of where we bought it. They are final sale mattresses because they're essentially crap but still legal to sell at a discount. Nice. So there you have it, folks. No matter how much you spend at this store, you will be buying junk and you will spend more trying to fix it than its worth. Save your money and order direct if you live in BC or you will just get taken advantage of because you have no other options. We almost have enough for a new mattress again and I will be ording direct from Sealy this time with a ten year warranty. The way it should have been. You guys, Trent, should be ashamed of yourselves for ripping people off the way you do. I will make sure as many as many people as I can in this community know it too.

Great service with delivery. Was able to talk down the price to a more reasonable amount.read more

This is the second time I've purchased mattresses from Dr. Zzzz'z and have not been let down. It's…read moreclean, friendly, and fast to shop here and I'm so happy this business remains in this area so I don't have to travel far.

From the owner: At Doctor ZZZZ'Z Mattress Centers, we care about the quality of your sleep. Offering double-sided,…read morehybrid, posture support mattresses, and more, we have the largest selection of mattresses in Michigan of any independent mattress store. As a local, family-owned business, we are able to provide you with personalized care and attention you won't find anywhere else. With our expertise and our extensive selection, we're able to match you with a mattress that fits you best at a price point that will help you rest easy at night. If you're looking to sleep better, let the doctor fix you up with the right mattress.

Fantastic ! The Wife and Myself do not purchase furniture at any other venue since Dave N. does…read morehis utmost in helping us out in redecorating these past 6 months. He is so knowledgable. All that we bought had to be ordered so we were at the mercy of the manufacturers. Dave calmed our fears and remained in regular contact with us during the crafting and transport of our pieces. Mr. N's delivery crew did a wonderful job of bringing the bedroom and living room articles into our home and placed them carefully in their places. All were delivered without damage. Our home is a show place now.

You get great quality and awesome customer service at Wilbur's. Dave is amazing and he really…read morewants to make sure that the customer is satisfied. We buy our furniture from here and will continue to do so.

There are a lot of mattress store choices on Westnedge and Denver Mattress is clearly the best. We…read morestopped at 4 other stores and no other spot had such high-quality mattresses at affordable prices. I have had multiple neck surgeries so I'm very sensitive to the imperfections of a mattress, but unfortunately I'm not a millionaire who can drop $3,000 dollars on a name brand bed. Denver mattress has their own line of mattresses which allows them to provide the quality of a Serta or a Tempur-Pedic but at a fraction of the cost. On top of the product itself, the in-store experience was unmatched by the competitors. The show room was clean and large with lots of options to test out in queen or king, and full of helpful employees that gave you the necessary information but also the space and time to make your decision. We worked with Kevin who was awesome... so awesome that there were people stopping in from Toledo that were former customers of his. Now that's what I call service!

I bought a mattress, mattrss cover and bed frame.. good prces and selection but horrible delivery…read moreservice , not only did they leave all the trash behind, they had to be told 3x to cover shoes. The kept saying they are college students.clearly not professional delivery ppl..The only reason i chose this store was bc he said they had their own delivery ppl and w/n have the issues i had a Bob's furniture contracted delivery ppl.

Very pleasant and surprising purchase yesterday. Went…read morethere looking for a king box spring. The sales lady showed me that is was two pieces, gave me a fair price and then told me that....they could deliver the same day. Between 3pm and 5pm. And it was already 230! And sure enough at 435 PM the delivery guys arrived with the foundation. They were very nice and one of them even restapled the loose netting on the bottom. Overall a great purchase and I would definitely buy from them again!!

I purchased my frame and mattress from here two years ago and got more for my money then anywhere…read moreelse. Their customer service is unmatchable. I am shopping for a guest bed now and that will be my first stop.