Bought 2 mattress at this store. Very happy with service. Bought mattress pad that ripped 2 yrs…read morelater, it was under warranty. Took it back and got a new one with no questions. Jason was very helpful. Would highly recommend their products and service.

We just bought a house in the area and I stopped in to look for a mattress. David the salesperson…read morewas working with other customers, but greeted me and pointed me towards the type of mattress that I was looking for. I saw a couple that I was interested in and told David that I would come back later. I came back with my wife and David was with another customer. We picked out what we wanted and when David was free, we ended up buying 3 mattresses, mattress covers and some pillows. I was going to try and put everything in the back of my truck, but David suggested that we have them delivered since it was free. We had them delivered and everything worked out well.

Do NOT buy from this store. I purchased a $3100 mattress from this store and it is as hard as a…read morerock. I have tried to communicate with the District Manager for over a month and have had 0 contact. I have gone I to the store multiple times and no contact. The manager and sales people apparently will not manage problems after purchase. I will NEVER buy from this place or another mattress firm again. If I could give 0 star's I would.

Awesome Experience buying a mattress today. I don't know anything about Kalamazoo so I'm guessing…read morethe is the location. Zero pressure, honest salesmanship. V much recommend. Mattresses are cozy as shit and I am just v pleased. Walked out with my mattress too. 10/10

I visited Bob's Discount Furniture and was assisted on my first visit by Skyler. What I appreciated…read moremost is that when I told Skyler I was overwhelmed already (I had a lot of furniture to shop for) he told me where to look and said he would give me space until I was ready. Skyler continued to assist as needed throughout my shopping. I narrowed down my choices and Skyler put together 2 carts for me because I was undecided between 2 different sectionals. I went back again with my sister a couple days later so I could get her input, and we were assisted by Braedyn. When we mentioned that we were concerned that the sectionals would look too bulky in my living room, Braedyn showed me how I could separate the sectionals I loved into 2 pieces as a sofa and love seat. Once again I was thrilled with the service I received. I shopped at other furniture stores, but I thought the furniture at Bob's was very reasonably priced (except for the mattresses). I finalized my sale today and was happy that both Skyler and Braedyn were working so that I could tell them both how much I appreciated them. I'm a little concerned now as I see all the bad reviews, but I am hoping my delivery goes smoothly. I definitely plan to update afterwards.

I went to Bobs with my family to buy a couch, there selection was slim. I wanted on of their…read morecouches and it wasn't for sale. I asked to buy floor model but that wasn't an option either. Finally, picked out something that would work. I was working with sales girl who was new. I was paying cash and also the mgr on duty was in training and stated sorry we can't accept cash because I'm in training and don't have access to safe. That did it for me, you can't accept my cash, you can't sell me the floor model and you have 2 employees working who can't technically run the store. Do better Bob!

American Freight Appliance, Furniture, Mattress on 501 Mall Dr in Portage MI delivered a fridge and…read morebusted it up getting it into my house as well as the lower door doesn't work. Not that the guy tried to take the door off that doesn't work. They won't replace it and also have to wait up to 30 days to get the $1400 I paid? So now I can't just pull more money out my ass and my other fridge is broke which is why I had to buy a new one. Then this guy tries to defend the delivery guys like I didn't look at the fridge to see what damage it would have had in the store. It was dented for sure but not chipped and white gouges. So I guess I'm an idiot on top of that? I paid in cash two days ago but they can't return me my money? They can replace it if I paid another $500 for a warranty but not when THEY break and mess up my fridge? Worst place I've done business with them ever! Thank goodness for the people who make the fridge. Best customer service ever from the maker of the Cafe fridge! I can replace the door and will have a fridge for the holidays.

Depending on what you are looking for there is an descent amount of selection. We wanted a soft…read morereclining sofa which they don't have but there are plenty of other options available. They also have kitchen tables and mattresses. It is worth stopping in if you are in the market for such items.

If you think high quality furniture sold by top-tier professionals is a thing of the past, please…read morego to Vandenberg Furniture. Our purchases over 30+ years have been superior quality in every way, and the sales team at Vandenberg's make furniture buying a pleasure. There were never many retail businesses of this quality, and there are even fewer left. Anything you buy here will likely be in use by your grandchildren.

Great place, great service, and beautiful furniture! Can't say a bad thing about anything related…read moreto our purchases of several pieces of furniture or the delivery experience. Go there!

Desirae did a fantastic job helping our friend pick out a mattress and helping my husband and me…read moreget new pillows and a new mattress protector. She even helped ensure our alignment was in good shape. Great shopping experience!

Alex was a great person to work with when picking out a mattress. He was patient and answered my…read moresons questions. He wasn't pushy and didn't try to upsell. He was knowledgeable about their products and had great things to say about the company. I look forward to having my new locally made mattress in a couple days. I'm also relieved the delivery team will take my old one away for a low price. ​Thank you, Alex!

I really wanted a sleep number when I walked in and I wanted one less when I walked out. Felt like…read morea timeshare sales pitch.

We will be select comfort customers for life. Our bed is so comfortable, and we've had it for ten…read moreyears now. Anytime we go on vacation we cant wait to come home and sleep in our bed. I even had my mom purchase one and she said it was the best decision. We would recommend going to see Mel at the Portage location. He is so nice and very knowledgeable.