Called the night before to make sure they were open. The next day drove 45 minutes to buy bbq grill and outdoor furniture. Unfortunately no one showed up or answered phone number on door. I highly recommend looking elsewhere for your patio needs. Shady business practices and careless attitude. read more

Avoid This Retailer - Dishonest Sales Tactics, Zero Communication, and No Accountability. Michael makes promises, never follows through, and believes he is the victim in the process. A month ago, he told me that he was closing shop, but he is still in business. I'm writing this to warn future customers: do not purchase from this company unless you are okay waiting indefinitely with no updates or accountability. Do not believe his leadtimes. We purchased patio furniture mid-to-late April 2024. At the time of purchase, Michael assured us the items were in stock--a key reason we moved forward. That turned out to be false. We followed up on June 1st, and Mike stated he would reach out to his contacts to get us an update. We heard nothing. Followed up again on June 7th--again, radio silence. Called back on June 20th, were told Michael was on another call, and unsurprisingly, no follow-up ever came. He asked us to text instead, which we did. Still, zero response. The only communication since has been Mike vaguely claiming he tried following up with someone, which--given the pattern--is likely untrue. We've lost months trying to get a straight answer on a simple order that was supposedly in stock. He then sent us to shopify which did not provide any additional visibility. Like many others have said in their reviews, the customer service is beyond unacceptable, and Michael is unresponsive, evasive, and confrontational when pressed for updates. If the product is not in their warehouse and ready to load into your car, do not trust promises or timelines. I deeply regret not checking these reviews before making a purchase. We've always tried to purchase from local providers, but this experience has changed our approach. I would highly suggest any future buyer, go purchase elsewhere and actually receive your furniture and peace of mind. read more

We purchased patio furniture with an estimated lead time of 2-6 weeks, and Mike was our salesperson (even though he said he was not in sales). Unfortunately, this has been one of the worst customer service experiences I've ever had. Mike was consistently rude, condescending, and unprofessional throughout the process. Had I known the furniture was manufactured in China and of such average quality, I would have chosen to shop elsewhere. The overall value simply does not justify the $4,500 we spent. Despite repeatedly asking for status updates during the long wait, I was told they had over 200 orders and could not provide any information. That level of customer care is unacceptable. When the furniture finally arrived, the table was damaged. I contacted Mike immediately, and he informed me he would file a warranty claim. Since then, we've made multiple attempts to follow up, but he has ignored all voicemails and texts. Completely unresponsive and unprofessional. We are now stuck with a damaged table. There's a lot more I could say, but to put it simply: I would not recommend this business to anyone. AWFUL EXPERIENCE!!!!!!!!!!!! read more

I ordered my furniture April 27 and was told I would have delivery in 6 weeks. We are at 7 months and my order still has not been completed. While that sounds bad, the worst part of the experience has been Michael the owner/manager. There is ZERO communication, lots of excuses, rude behavior and no results. If anyone reading this would like reach out to me I would be more than happy to share the texts he sent. They were never on his own - always had to be prompted by me and then his lack of customer service and excuses kicked in. Then today (via text) he lied and said he no longer works there - but I had someone go in to the location in Carrollton and he was there. Their products are of quality, but getting them is an absolute nightmare. read more

Unless they have it in stock that day, run from this place. Mike will tell you over and over, oh it's on the next truck. I purchased 4 chairs in May, was told 2 - 3 weeks, which turned into 3 - 6 weeks which is now 5 months and counting with no end in sight. To add to the delight of doing business with this company, they will tell you after you pay, no refunds.. There are just so many better options with stores that actually make good on their promises, no need to shop here. read more

Amazing quality furniture at a great value! We shopped around and got the most bang for our buck here! We were able to put together the pieces we wanted and even customize the cushion covers! read more

Patio Furniture Liquidators - Sofa, 2 swivel gliders & fire table with custom cushions. I should have gotten the ottomans too! - Outdoor Furniture Stores Near Me - Carrollton, Texas

My husband and I went there looking for some furniture to go in a medallion on our patio. The selection was good as well as the quality excellent. We bought 4 curved sofas and the choice of Sunbrella fabrics for the cushions extensive. In addition we purchased an outdoor dining table with butterfly leaves that when fully extended will seat 12-14 people. My husband just had to have it! The service was and continues to be wonderful as we intend to purchase additional items. The staff is helpful and friendly. As far as value we purchased during a sale. This isn't box store or discount store quality. The items are amazing quality and come with has a long warranty and financing available. If you want quality - check them out before you go to a big box or discount store. read more

I bought a great outdoor couch at Patio Furniture Liquidators. The quality of the products are great, and at wholesale prices this is best place to buy quality outdoor furniture with Sunbrella fabric. Due to the weekend only hours and this not being a traditional retail location we had some communication issues on the when my order would arrive. However they are very customer focused when I had a problem a company executive called me to make sure it was right and took care of any issues I had. I would highly recommend them especially now that I see how far they will go to make their customers happy. I love my couch and it looks great. read more

Patio Furniture Liquidators - Outdoor Furniture Stores Near Me - Carrollton, Texas

Completely disappointed. Extremely small selection of outdoor furniture. It took less than 5 minutes to look at everything. Pricing was no better than any regular store. I hope they were just low on stock, because the selection was pathetic. They lady that spoke to us was very nice and friendly. We won't bother checking back here. read more

We found this place after x-referencing a # of sites as we were looking for furniture. It on average came up w the highest reviews. We were not disappointed! They have a gent whom I refer to as the Furniture Whisperer who literally has an encyclopaedic knowledge of all things furniture. From fabrics to inventory to styles to brands, this guy is the Wikipedia of furniture. He has a teammate who is great at follow-up and delivery coordination. She literally hand delivered our items! When we asked why she was also part of the delivery team, she indicated "because they needed a hand". Teamwork, courteousness and professionalism. Enough said! read more

They have an amazing selection and friendly sales people. However, we placed an order for new cushions in February. Didn't get them until mid June. We inquired numerous times and at first it was that we chose a fabric that wasn't in stock. We inquired again and they said the same for the new color we chose. They did give us a catalog with in stock colors. Not sure why they didn't do this initially. We received the cushions 2 weeks later. read more

Received several quotes on outdoor patio furniture, these guys were half for similar furniture and the cushions were more comfortable and higher quality. Pros, you can choose your color of fabric, large selection and all Sunbrella. They sell individual items so you can build out whatever set you like. Quality of the furniture is excellent. Cost is the absolute lowest we could find. The sales guy there knows his stuff. Even if you don't leave with furniture you'll leave more educated on what your shopping for. Cons, if they don't have in stock you might have to wait a couple weeks depending on the volume of your order. They deal mostly in higher end furniture, while they have some lower budget sets, they could use a few more in my opinion. read more

We have looked all over Dallas for outside furniture and we are so glad that we came here. They are factory direct and the prices were great. Kayla was super helpful and very knowledgeable. We would highly recommend visiting here and working with Kayla. read more

Patio Furniture Liquidators - Summerset Swivel Barstool! - Outdoor Furniture Stores Near Me - Carrollton, Texas

Bend over backwards customer service, great selection with ability to customize your colors for a price you do a double take and pay before they figure out their mistake. Recommend. read more

The quality of the furniture is exceptional. We love our wicker love seat, swivel club chairs and accent tables. You are at the mercy of the continuing supply chain delays that are clearly out of anyone's control but the furniture is worth the wait. read more

HORRIBLE serivce.. You should take your business elsewhere. Bald guy is rude and unprofessional.

Great furniture, great people. Helped us with free delivery. Highly recommended with high quality!!!

Absolutely the worst customer service I've ever experienced. Fast talking salesman that comes across as believable but is actually a conman in sheep's clothing. I regret having ever done business here. read more

We purchased the Jo Lee patio furniture-swivel chairs, coffee table and couch. The furniture is very high quality and you can customize your Sunbrella cushions to your choice of colors or patterns. The furniture may be made to order so you will have a wait time until delivered. For us it was worth the wait and our outdoor living space looks great! read more

I ordered my patio furniture with Tyson in April and have checked on the delivery several times with the manufacturer. Now I can't get the manufacturer OR Tyson to answer the phone or return a phone call. It has now been 16 weeks since I placed my order and paid half of the cost and I was told it would take 8-12 weeks to receive the furniture. When I spoke with the manufacturer the first of July, I was told it would ship to Dallas the week of July 19th so why can I not get an update on my purchase or even a return call??!! To say I am angry and disappointed is dramatically understated. And I have already spent a good deal of money on this. read more

Super staff. Friendly and helpful but absolutely not pushy. Let us shop and then helped us put together exactly what we wanted and offered double delivery since some was in stock and some was not. Quality of high end places at much more reasonable prices. After 4 stores and endless online searches, we finally are getting a high quality set that makes us happy. read more

Angelie and Tyson are the best! They are warm and friendly and know their products. We purchased a beautiful 3-piece patio furniture set for a very reasonable price. High quality sofa and chair frames - no cheap lightweight stuff. Full seat and back cushions - nothing flimsy here. The service, product quality, appeal, and price here far exceeds other places we looked. Will definitely be back for that free standing hammock! Thanks for everything! read more

Well we were hoping for a better selection and much better pricing... not the case. Even with their "50%" discount pricing was still very high $500-650 per chair and love seats and couches were Starting around a $1000+. They are trying to say their better than the high-end stores but it is not even close... read more

We'd been looking for pool furniture online and at local stores. You're never sure what you're getting online or how it feels when you're in it. And many stores are a little too proud of their merchandise. Expensive. At Liquidators you see what you're looking for and are welcome to try it out. Prices are more than reasonable. My wife, who doesn't like to spend money and knows what she's looking for, found just what she wanted and as she said, "That's a great price." We discovered our deal wouldn't fit in the car, no problem, Liquidators delivers. Thanks Kayla, you were a great help. We got what we wanted for a great price, and now I can't quit shopping for pool furniture, but my wife will be back for more. read more

My wife found this place on Facebook and we decided to check it out. We purchased complete patio set that is the same brand as sold in the high end luxury patio stores for thousands less. If you are in the market for patio furniture do your homework and check this place out. Their customer service was excellent. Thanks to Tyson and Jeff for all of your help! read more

Patio Furniture Liquidators - Outdoor Furniture Stores Near Me - Carrollton, Texas

Shopped around several stores in the local DFW market and was shocked at prices of patio furniture. I did a little more leg work and discovered this gem of a store. The quality of the furniture and the cushions are above anything I can find in this market and you must sit on their cushions, they are to die for. I had my choice in color of fabric and saved well over 55% of what I was receiving quotes from a high end patio stores. Delivery happened faster than I was quoted and I can not be happier with my furniture. read more

Updated review. The original order was a bit of a mess. Delivery dates and communication were an issue. However, all we can really do is judge people and companies based on how they deal with things when they go sideways. Tony and Tyson reached out and did the best they could given the circumstances. So I'm docking one star for the delivery hiccup, and hoping mine was the exception. The furniture itself is absolutely 5 star. You can tell the quality, and I'm looking forward to it for years to come. read more

We had some hiccups with receiving our furniture, but the business manager, Tony assured us he would make everything right. He delivered 100% on his promise and was pleasant about it. read more

Worst service I have ever experienced. False selling practices and lies. Ordered several thousand dollars worth of patio furniture as well as all the cushions and decor pillowss Was told it would be 4-6 weeks (ordered weekend after Mother's Day). Needed our money by midnight the day we were in, but then the ball was dropped. After we 1st inquired and mentioned that it our understanding that it was going to be 4-6 weeks, they changed their response to 12 weeks (not what was originally told to us). Didn't get 1st (non-complete) delivery until end of August. Pieces kept trickling in (only after several attempts to get in touch with them). Our salesperson, Mike, just started ghosting my husband so we had to communicate with the assistant. Lots of lies on when we would get our funiture and cushions. After getting very upset, was told there would be a rush the order. Only got a few pieces. Then, the wrong material was ordered. So, as of October 12, 2022, still do not have cushions for 4 swivel chairs, decor pillow (that should have been ordered in May) and one side table. It's been way more that even 12 weeks. I've inquired a few times on how they are going to compensate us for all the delays and lies and stress on us. Of course, that question is not being answered. DO NO USE THIS COMPANY!!! read more

Quality products, high end furniture, and great pricing across their various lines of furniture offerings. With weekend only hours it's tough to get over there and shop around, let alone buy right away - would be much easier if they were open all week. We ended up purchasing a full set for our patio and love the furniture. A couple downfalls though - they missed the delivery date by about a month or more, and the delivery was missing a couple pieces that we had to wait another several weeks to arrive. Communication with Tyson and staff was usually easy (to get a hold off) but they were not the most prompt in replying to solve issues after the order was placed. We're 5+ months since our original order and still have not received a $300 shipping refund that was promised after the delivery itself was missed by over a month. read more

Tyson was absolutely wonderful to work with. He helped us pick out the perfect outdoor setup. The quality of product for the price is unmatched at any of the other big name stores. read more

I ordered furniture for my back yard which was very nice and worked out great. But I ordered bar stool cushions in a pattern that matches the pillows I'd gotten previously on September 2, 2020, I paid over $100 for 4 cushions that I have yet to receive. Kayla took the order over the phone. The money was immediately withdrawn from my account. I've called and caught Tyson a couple of times. I believe its when he doesn't recognize my number. The last story I got was that the manufacturer in California is extremely backlogged because of the pandemic but there was a local company right down the street in Addison that could have them in a week. That was June 12th. Now each time I call I get no answer and at times the mailbox is full and I'm unable to leave a message. At this point all i want is my money back and a little bit of honesty and accountability. read more

Updated to reduce to 1 star... I was immediately contacted once I had posted my 2 star review on June 25, 2020. I was told that they had sent my additional items to another customer and showed me pictures of my items with that other customer. They stated they had then closed my order. They stated they were placing an immediate reorder; however, I never heard from them again. I tried contacting them again on July 20, 2020 but got no response. I would highly recommend NOT doing business with this Company. read more

Kayla and Grant were amazing they were friendly and knowledgeable!!! The furniture and prices here are great!!! They made my weekend... live our fire pit!!! read more

This store has great prices and great options. We shopped around a lot and definitely feel great about our purchase. Very high quality options, and the sales team is helpful. It's legit furniture from the big retailers. Angelle was great to work with. read more

I wish I would have found this place sooner. Great products, great quality, at amazing prices. Customer service was amazing too. I highly recommend, purchasing outdoor furniture here. I also recommend you, come here first. Don't be like us, we drove all around looking at outdoor furniture.. read more

Tyson at Patio Furniture Liquidators was extremely helpful and great to work with. We are looking forward to getting an amazing new set for our new back patio. The quality and prices are spot on! We would highly recommend this place. read more

Great deals on high end furniture if your in the market and want to save some major $ then go see these guys!