My furniture shopping experience was AWESOME, from the entire team. Ms. Shon was a great sales…read moreperson, very knowledgeable about the items in the store. Not only did I purchase a bedroom set, but I received a great deal on two mattresses as well. The delivery personnel (Gerard & Nathan) who goes unrecognized sometimes, did a superb job on the delivery and set-up of the bedroom set I purchased.

Nice selection of quality furniture. However customer service leaves something to be desired.read more

Amazing local furniture company I have been shopping with them for years !…read more Thanks to them I've bought really great American built furniture that till this day I have not had no issue on. And for my experience I've always had great delivery experiences so far. Really recommend if you're looking for nice quality furniture for a LOW price !!

I'm a repeat customer and happy to be! Over the past 6 years I've purchased several bedroom sets as…read moremy kids have grown. I'm never disappointed and the delivery team was great! My salesman on my most recent trip - Michael was very knowledgeable and honest! It's a very low pressure furniture store and I love that! Upon checking out other stores less than one exit up, I was followed and badgered the entire time I was there. Super annoying!! I will be happy to return to Landmark in the future! I'm always pleased!! Thanks guys!

Amazing customer service! Needed a bed at a particular price point and delivery in two days. Nick…read morewent out of his way to make it happen.

Wow great customer service the minute you walk into the store. Salesman George was not pushy and…read morewas very attentive to what we were looking for. There were three customers who came in while were we looking and all left the store with beds. Not certain why I see no ratings for this business. Its a Little gem and worth your visit.

Here is why Ethan Allen will go out of business in 6 years or less…read more 1. "Custom" furniture is not custom furniture, they offer what would be best called semi-custom furniture. 2. Small and decreasing showroom inventory. They want customers to purchase non-returnable furniture based on images and a library of stain and fabric samples. 3. Hoodwinking customers They sell their furniture is high quality US construction with sales people stating it is solid wood 'heirloom' furniture where as their website states, "*Other materials may be used on internal and secondary components." False advertising? Certainly false spin. 4. Going the wrong direction. Just across the highway from this particular location is a huge "Rooms To Go" and "Star Furniture" showroom along with a new La-Z-Boy showroom just up the highway where customers can see how furniture can be staged in their own home, see the level of quality and construction and decide if it meets their bar, but most importantly touch, feel what they are paying a lot of money for. This in turn circles back to #2, shrinking their store footprint and therefore display pieces as mentioned. It's nearly impossible to see a floor sample to evaluate the EA quality for yourself, justify the price premium. It's really embarrassing considering the cache the brand likes to spin. Even this franchise owner was trying to spin the smaller footprint in an obtusely positive light to the local press, but what else would you expect from a business owner? Funny how one of the design professionals tried to sell that all furniture stores are shrinking their footprint. By the way, when the local La-Z-Boy decided to relocate, their new showroom is equal if not larger than the one they left. Same goes for the local Bassett. Huh... 5. Following design trends instead of leading design trends coupled with following bad design trends. Not all trends are good trends. Heirloom furniture stands the test of time, the essence of why it can be handed down. This may be the most significant sign they have lost the market. EA's company performance is down double digits year/year. The brass is trying to turn it around with discounts deeper than I've ever seen revealing their markup is just as much as you thought it was if not more. It appears they are living on their legacy which was well earned and deserved, but they are going the wrong direction with a poor turnaround strategy. Farooq, this is for you.

I absolutely love Ethan Allen. Everything I have purchased throughout the years, has been of great…read morequality. Lucia Gentry did the design plan and she really met my needs. Yes, deliveries have been challenging in 2021 but finally did receive all my orders. Deliveries have been tough for manufacturers across the board. I believe that all the designers work to keep us informed with delays and changes to ship dates. I appreciate that we can walk in and browse without having someone directing me, but if I need help, they are very helpful. I can't say enough good things about Lucia Gentry. She is excellent and truly puts her heart into the project.

Just visited the new location off the gulf freeway, south Houston location. Really good selection…read moreand prices, service was amazing also!

Jerad is a great salesman. Very professional and truthful! Gave us a great deal and stuck with us…read morechanging our minds and visiting a couple times before purchasing! Great quality merchandise! Definitely recommend!!

Great services amazing professional care ! I would definitely recommend for any office looking to…read morestart or renovate their space ! Their planning services make the whole process so much simpler and less stressful.

Well since these people do not respond to our emails and calls, maybe negative reviews will get…read moresome kind of response from them. Absolutely the worst customer service that I have ever experienced. We ordered cubicles and office tables and a conference table for our office and we asked for brand new. They told us 4 weeks for cubes and 8 weeks for desks and conference table. We paid the deposit so we could get the ball rolling and they told us it would be completed on a Thursday. When they finally showed up to install the cubicles, we looked and found out that they sent us refurbished instead. On top of that when they came to install they didn't even have everything prepared. They installed a portion of it one day and then over the period of a couple weeks now, we are still waiting for them to install some pieces. Every time we try to call or email or text, they just completely ignore us.(except when we call the main # because a receptionist has to answer that call) We have been asking for the past couple of weeks what the status is for our order and it seems like John(CEO) is too busy to handle our calls. I understand he is busy since he is the CEO, but if he is busy, he should not have sold us the furniture himself. He should have passed the sale to one of his sales people instead, because at least maybe they would respond to our calls/emails. We placed our order sometime in the beginning of July, and now here it is almost September and they still have not finished our order yet. . I know that according to their timeline it still has not been completely 8 weeks for the tables, but the fact that cubes are still not completed give me very little hope that our office tables and conference table will be even come within the next week. I have tried to email them about the status of this, and of course no response. Will never do business with this company again.

This is a totally Affordable furniture store. We were super excited to see the great showroom with…read moreall kinds of displays. The salesperson was excellent and, thank God, not pushy. If you ask questions, they will help you; otherwise, you can take your time and walk around as long as you need. We almost got every room's furniture and loved it. It was a good thing that delivery was available, so they delivered and assembled most of the (let them know ahead of time). The drivers were very well-mannered and respectful. Thank you, Affordable Furniture Store and team.

The prices were very good. The salesman was there with me the whole time to answer my questions. I…read moreasked about deals and got some salesmanship answers but the prices are already pretty low. I may be returning after price checking a few more places. I was the only the customer there at the time and they said they don't get a whole lot of "new" furniture designs. They been sailing the same couch designs for years which is unfortunate. I went online and noticed they have a bed frame for $149 in the store normal price was $199. The cheapest mattress is $199 but the plush top was $239. The bed size is for a queen. It's hard to beat these prices but imma try ‍‍

I purchase a King Savvta Hybrid Mattress and it was exactly as described and was delivered and…read moreinstalled on same day of purchase. I highly recommend this seller. The quality is nice and worth the money.