I purchased a Tempur-pedic mattress and like it, but the delivery and set up crew scratched my…read morehardwood floors throughout my house as they slid the mattress from the entry of the home to the bedroom which is located on the other side of the home. I then returned to the store a month later to purchase a pillow. I paid 250.00 for the pillow that was promised to arrive at my house no later than 4 days from purchase. After 2 weeks, I am still patiently waiting for the pillow to arrive. I would not recommend this store.

Needed a mattress immediately. Jerry S. at Hickory NC location worked with me to get next-day…read moredelivery. More than satisfied with his knowledge and professionalism.

We were acknowledged. Ask him how he was; he responded "I'm here, on Labor day." He was busy…read moresitting/conversing with a female in the back/office area. We tried to get feedback or help. Although reluctant to leave his conversation with her, he answered some of our questions. Returning to his conversation. I needed him again and I did ask if he was working a sale as I didn't want to bother him. He said he was. So I knew to leave him alone. They continued in conversation and he left us alone. My issue: I was in the market for an adjustable bed and possible mattress and I felt like I was bothering him. They were clearly just sitting and talking. I do appreciate that I was able to determine the bed I wanted by sitting and/or laying on it. It helped me form my opinion and I ordered online from WF. He may have blew the sale but I hope he accomplished what he wanted with her.

The associates at Mattress Firm are very helpful and very kind!! Brianna was a pleasure to work…read morewith through the process; it was our first time purchasing a mattress for our new home.

This is the worst of the worst still haven't received my full payment back after canceling Had to…read moreget my bank involved.But mean while I ordered another sofa payed ínfull I received it yesterday and delivery guys refused to set it up didn't remove plastic or even bothered to screw in the legs for me and had the balls to ask for 85 dollars for delivery anyone that's as stupid as I was deserve it because I'm new to this area I didn't know

Steven is such a teddy bear! He offered me snacks as they are celebrating their birthday and made…read moreme feel welcome. Thank you for your hospitality

Local family owned business with quality mattresses at great pricing! Customer service super star!…read moreGo see Michael! You won't be disappointed!

I never knew the important things a person needs to know before buying a mattress. Michael at…read moreMetcalf's Hibernation Station took the time to explain and point out the difference. They don't trick you to get you to come in by false ads. And wow the difference in that Paramount mattress, we got and love love love it. My husband wakes up pain free in his back and that alone is a blessing. I would give 10 stars if could. Can't go wrong with a NONE Prorated warranty Paramount mattress and by far has best pricing.