We were acknowledged. Ask him how he was; he responded "I'm here, on Labor day." He was busy…read moresitting/conversing with a female in the back/office area. We tried to get feedback or help. Although reluctant to leave his conversation with her, he answered some of our questions. Returning to his conversation. I needed him again and I did ask if he was working a sale as I didn't want to bother him. He said he was. So I knew to leave him alone. They continued in conversation and he left us alone. My issue: I was in the market for an adjustable bed and possible mattress and I felt like I was bothering him. They were clearly just sitting and talking. I do appreciate that I was able to determine the bed I wanted by sitting and/or laying on it. It helped me form my opinion and I ordered online from WF. He may have blew the sale but I hope he accomplished what he wanted with her.

The associates at Mattress Firm are very helpful and very kind!! Brianna was a pleasure to work…read morewith through the process; it was our first time purchasing a mattress for our new home.

Very friendly and accommodating with awesome customer service. We had ordered a sectional and when…read moreit was ready, we were unable to have it delivered due to a flood that had occurred in our home which required extensive floor repair. They did not charge us to hold it for over a month in their warehouse and said to just call anytime we're ready to have it delivered.

This is a small local chain that features quality mattresses, a nice atmosphere, great delivery and…read moremany in stock choices. If you have to special order, however, you might want to consider Amazon where you can obtain the item quicker and at s much lesser price. I like to support locally owned businesses but they need to sharpen their pencil and reduce the difference between what they charge and what you can get elsewhere. They are very nice, parking is easy and close, and they provide cold water. There is one unpleasant and pushy salesperson whom I assume is in the owners family but everyone else I dealt with is super nice.

We showed up at the showroom with every intention of buying a mattress. We have seen the…read morecommercials and the mattress we had was worn out. Once we got inside we were amazed at he selection and the low pressure well informed salesman. We knew we made the right decision. Three weeks later we are still pleased and very happy with our mattress. OMC has a good product and a great local business.

I was recently diagnosed with a back injury, but unfortunately had been sleeping on an air mattress…read morefor the past 8-9 months due to a quick move I had to make from Florida to North Carolina, leaving everything behind in a storage unit. Needless to say, this thing was NOT helping my back at all, NOR was I getting a restful night's sleep. I finally had enough and decided to go buy a cheap but decent bed for me and my husband to sleep in. One that would fit our price range temporarily until we can afford to purchase a Tempur-Pedic, or get ours from our unit in Florida. I was hoping we could easily get approved somewhere like Mattress Firm, but the interest rates and payments were ridiculous if you opted for in house financing. I heard a lot of good things about Mattress by Appointment, so I decided to go with them for my purchase. Chris was really prompt in answering all of my messages, and arriving right at our scheduled time. He had a good selection of entry level models up to premier model mattresses. Before we browsed, we got pre-approved for up to $500 in financing, (after putting around $40 down) with a 0% APR for 3 months. Our payments are $100 a month, or around $50 every two weeks until paid off- IF we opt to go the full 12 months. The catch is, pay it off within three months to avoid that interest because the mattress will double in price if you don't! Of course, that's how banks make their money. Back on track, Chris showed us a few mattresses in our budget range and we got to lay and feel them before making our choice. I wasn't expecting to pay $500 for the set (metal raised frame and mattress) BUT I decided it was worth the price if it would give me relief from my back pain and a better night's sleep. They do have cheaper mattresses, so the sign outside doesn't lie- but it's up to you whether you decide you want to sleep on a thin and cheap mattress, or invest a little bit more for something slightly nicer. After purchasing, we were surprised that we could take it home the same day- because it was a "bed in a box," meaning its vacuum sealed and fit in our car just fine! So did the frame! We researched our mattress as soon as we got home, and found that the prices are roughly the same, maybe a little bit more here, however, at places you cannot get easily financed with if you don't have good credit. So I don't regret spending a little bit extra to be able to purchase a mattress THAT easily. The frame is FANTASTIC. I never knew you could just get a frame/base instead of a box spring, and it's raised, very sturdy with plenty of room for storage underneath. The frame is solid and, like Chris said, definitely doesn't squeak! We were able to put the whole bed together pretty easily once we got it home! As soon as I laid down, I felt like I was on vacation in my own home- you know, that feeling you get when you're driving all day to the beach and finally get to your hotel room and just collapse on the bed... It was amazing. Maybe it was that amazing because I hadn't laid in a real bed since last December when we WERE on vacation, but we've had the mattress for 3 days now and I still don't regret my decision. I'm falling asleep faster, my back is feeling better, and over-all, completely satisfied with my purchase. I think the choice we made was the best one for our current budget. I highly recommend Mattress by Appointment if you need a bed quickly, same day, no bs, and have problems with your credit. Most definitely pick these guys and stay away from places like Aaron's or Rent A Center. Lastly, don't be afraid to ask questions. I'm sure Chris will gladly answer your questions without hesitation, and in a way that you can understand!

I recently stayed in a Best Western Inn, and was overwhelmed by the quality of sleep I got - mainly…read morebecause of the pillows they used. A quick look online revealed that Best Western approved pillows are well thought of, and prices reflected this. Turns out that the pillows are made by JS Fiber in Statesville. Off I went... Turns out that the retail showroom is a gold mine! Pillows, foam sofa cushions, sheets, towels, comforters, blankets, shower curtains and liners, window dressing, etc. All high quality, at good prices. (I'm a neanderthal at heart; I usually don't get excited about things like this, but JS Fiber's store is that good!) They're open Mon-Saturday. Their facebook page lists an address on Marble Road, but their retail showroom is located on Northside Drive.

Great from start to finish! Responsive, easy to deal with, and gave us time to do what we needed…read morebefore we were ready to install. Definitely recommend!

Contracted with LL Flooring located in Hickory, NC. Per the office manager I was required to pay in…read morefull up front, but LL Flooring would hold the funds until we had a final walk through and I signed off on everything being completed to satisfaction. However, I never had this walk through and ended up taking 5 days instead of 1 day, that appears to be due to LL flooring's lack of transparency and communicating with the installers. When I contacted LL Flooring they had already released the funds to themselves and the installers, they did refund for the material but said I would have to take labor refund up with the installer and have been completely unhelpful with this process where the installers have worked with me trying to get this resolved. Additionally, in the beginning I had requested carpet to be installed but was told I could wait until the flooring was almost complete to finalize this and when I went to finalize which was after they released the funds, LL flooring added additional charges and said the installers increased their cost that ultimately doubled the cost originally quoted. When asked about this Jordan said the quote was only good for 30 days however I was never told this nor did I ever received the paper quote despite asking for it to be emailed to me. I reached out to Ben, the store manager on multiple occasions and was told he was going to look into it and get back to me, I have not received any follow up from them. I have contacted this office multiple times and keep being told there's nothing they see in the notes and nothing I (the customer) can do, they refuse to provide me with any contact information above their store manager that continue to dodge my calls. Now that I have filed a complaint, calls from my phone to the store go straight to voicemail but not when calling from a different number. Basically, these two employees will tell you anything to get you to pay and once they've been paid they do not care if you have any issues. I do not like that you are unable to speak to the installers to confirm pricing and after all this, I question if Ben and Jordan are being truthful in their prices and quotes. I would avoid using LL Flooring at all costs, at least this location.

Knowledgeable about so much, when I have problems, they're my go to. Courteous and helpful in…read moreevery way. Good people to work with!!

Where have I been? Just discovered that Tractor Supply offers (and had in stocks today) some meds…read morethat I have been getting online & waiting for the shipment. One was a dewormer & the other an eye ointment. The prices were competitive & I have what I need....no waiting. I am finding myself doing more shopping here due to convenience & availability. Great job TS!

This is the second mattress set that I have purchased from Royale Komfort in Taylorsville. This…read moretime I got the Tru Komfort Plush two-sided organic cotton, love and highly recommend it.