We were pleased with the selection and quality of the furniture at Raymour & Flanigan on our first…read morevisit. The sales people were friendly and professional. We were looking for an entertainment center with a fireplace insert. The one we really liked was not available to order and they only had the floor model. The floor model was in perfect condition and offered to us at a great discount. The manager assured us that they would plastic wrap the entire piece to ensure it remained in perfect condition. They also recommended a third party delivery service, which they use all the time and multiple people in the store recommended. This delivery person was a total fiasco, so do not follow Raymour & Flanigan suggestions (but this will be a different review).  Upon receiving our item there were scratches and gouges on the top due to the Raymour & Flanigan's employees plastic wrapping the angled shelf directly on top of the console with no protection/padding between. This is just sloppy and laziness. We contacted our sales person the next day who was very responsive and stated, this is not how we do business and said she would send a ticket to the top and get back to us. We have heard nothing since the complaint was filed.  Yes, we know floor models are "as is" but when negligence on the sellers part causes the damage after the sale, there should be some follow up. While the furniture is nice and reasonably priced, I would be very hesitant to recommend purchasing from Raymour and Flanigan as you may not receive what you paid for in the store.

We ordered a set of end tables at the Mechanicsburg store on February 24th, I was told they would…read morebe ordered and shipped and arrive in one week. The Store salesman told me to just pick them up the following Thursday (total of 9 days) at the Harrisburg store. I drove to the Harrisburg store (which is 45 minutes away) to pick them up, only to be told they were not ordered correctly. The staff at Harrisburg stated they reordered correctly this time (and the woman who was 'handling it' signed the paperwork to give me a guarantee that it was ordered correctly) and would ship the table to my house for the following Monday (4 days later). I received a confirmation email on Sunday, March 1st that the tables would be delivered between 9a.m.-12p.m. the next day (Monday, March 2nd). I received a phone call at 7:10 a.m. Monday from the 'manager' of the deliveries that the tables were not 'ordered' properly, and that the tables were not shipped so I can't get the tables until at least Friday. I voiced my frustration at this point since I have now been told the order was correct and processed but am now being told I have to wait even more time due to their incompetence. I asked for the manager to call me to discuss these multiple issues at this point, but ended up having to call the manager since he didn't return my call for over 3 hours. He stated he made sure the tables were ordered, and they should be delivered on the day they stated (Friday, March 6th). He stated he would look at what compensation he could provide for us and would contact us later. I still have not received anything from him to this day in a follow up email or phone call. Finally, I get confirmation that the tables are being delivered on Friday between 12:15 and 3:15. The tables arrived at around 2 p.m., but were already assembled (which we asked them to be left in the boxes so we could put them together), and were completely wrapped in fabric covers and plastic wrap. However, the tables themselves had white streaks up and down the legs of the tables. I thought this might be some dust or smear from the wrapping, so I took wood cleaner and all purpose cleaner to wipe off the smears, but the white would not come off the table legs. It looked like these tables were just taken off of a sales floor and just shipped as is without even worrying about the weird coloring on the legs. How someone from your company would think anyone would want these tables in that condition just baffles me. And that they wrapped them as though they were put together and protected, but were just wrapping them to cover up the discoloration on the tables was truly insulting. I decided to take the tables back to the Mechanicsburg store on Saturday, and walked in to talk with a manager about the horrible experience we were having so far. I explained to him what was going on with the issues with the ordering and processing of these tables, and we were very frustrated at this point with the store's handling of our order. The manager then says to me 'Why don't you take a breath' while I am explaining to him the issues. That truly set me off, I was not being loud or talking fast or out of control, he just decided I needed to be treated like a child so he could control the situation. I told him to never tell me to take a breath again, and he needed to get my order either cancelled or corrected immediately. He then backtracked and went to look at what was done on the order, but then said they couldn't take the tables at this store since they don't have a setup to take them (what!?! a furniture store that can't take furniture back!?!). After quite a while, he stated that the tables had to be reordered (again!!!) and that the tables would be delivered on Monday, March 15th (another delay, pushing the order now out 3 weeks for 2 end tables), but he would find a way to take the tables back since we were having such 'issues'. After another hour, the reordered tables are entered but I am now told I won't get the tables until Tuesday, March 17th. This amount of delay for 2 simple end tables is now to the point of ridiculous. We weren't even offered anything but 'free shipping', which I didn't want, and like that covered anything that we have had to endure as part of this order. All we wanted was to get the end tables in a timely manner, but I had to take personal time, burn gas and more to travel to the Harrisburg store, as well as driving to the Mechanicsburg store multiple times to get this problem resolved along with having to make plans to be at home to be able to accept the delivery. These stores can't do anything correctly, and I can't trust anything they are telling me on when or if the tables are going to arrive. This is really extremely poor order handling, and extremely poor communication and customer service from the staff and store itself. Getting 2 end tables shouldn't take this long for a company that just expanded with a new store and should have their

We had an incredible experience with Sharon Brill at this location in 2016 designing a new space…read more We still have the furniture which shows almost no wear because of its high quality and Sharon's expert suggestions. Here we are so many years later wanting to switch out a chaise cushion on the sofa. After all these years - now living on the west coast and Sharon is still going above and beyond! I reached out thinking there would be no chance they would help after all of these years. I was wrong - Sharon and her assistant have been responsive, creative and unbelievable in finding some options for us. I would only hope I could be so lucky to find a 'Sharon Brill' in Seattle!

I had some concerns, and the store manager was wonderful addressing my questions and needs above…read moreand beyond my expectations. Well done, David's Furniture. Thank you.

My absolute go-to place for all home decor and window coverings. The owner, Susie, goes above and…read morebeyond to make sure you have the best experience possible.

Had a bad experience with Ashley Furniture, worst example of customer service. Contacted Furniture…read moreFinesse and Susie really listened to me and suggested I come to the store. After looking at several options for a recliner I almost made an impulsive purchase, because I had waited so long for the recliner that Ashley Furniture dropped the ball on, but Susie talked me through that and made me realize I was looking at a piece of furniture that I would have for years and it should be exactly what I wanted. Family owned business that takes pride in how they service their customers.

Excellent Quality products and services. Everyone is always friendly and helpful!! Highly…read morerecommend visiting.

I just moved back home and I really needed to get some essentials .. you know a bed.. a couch…read more.. everything! I was able to get all that with an incredible deal from Mr. Eddie. I was met with great customer service and an amazing selection of furniture. If you are ever in need of the essentials when it comes to furnishings this is your spot! They will have what you need and if they don't they can order it for you. This place has prices that won't be beat by near by competitors. They also have different finance options that help if you have low credit or no credit. They will work with any and all types of customers and have a delivery service as well. Give this place a try if you feel like having new awesome stuff in your place! this place also always has good deals on appliances as well .. check it out!

Service was good & the store inside was clean, workers was polite and helpful throughout the whole…read moreprocess. Have no complaints

On May 20, 2026, I purchased a loveseat from Ashley Furniture. The loveseat was a floor model. At…read morethe time of purchase, the salesperson explicitly informed me that if I was not satisfied with the loveseat, I would have three days to return it. The office manager was seated nearby during this conversation and was aware of the terms that were communicated to me. The loveseat was delivered on May 28, 2026. The following morning, May 29, 2026, I decided that the loveseat was not suitable for my needs and contacted Ashley Furniture to arrange a return. When I spoke with the office manager, she initially informed me that the loveseat could not be returned. I reminded her that I had been told at the time of purchase that I had a three-day return period. She then stated that a return would be allowed, provided I paid a $150 retrieval fee. I agreed to the fee, and she instructed me to come to the store to make the payment. After driving to the store, I was informed by the office manager that the loveseat could not be returned after all because it was a floor model. She acknowledged that the salesperson had told me I had three days to return the loveseat, so she was aware of the conversation. If she knew it was wrong information, she should have said so before I made the purchase. The store manager then joined the discussion and likewise stated that the loveseat could not be returned. However, he also acknowledged that I had been told I could return the loveseat within three days. When I asked him directly whether I had been given incorrect information, he apologized and admitted that I had indeed been told I had a three-day return window, but stated that there was nothing he could do and would not stand behind their word. In addition, the delivery driver also informed me at the time of delivery that I had three days to return the loveseat if I chose not to keep it. As a result, three Ashley Furniture employees--the salesperson, the office manager, and the store manager--as well as the delivery driver, acknowledged that I was told I had a three-day return period. Despite these admissions, Ashley Furniture has refused to honor the terms that were represented to me when I made the purchase. Buyer beware, stay away from Ashley. They are not a company you can trust.

Great people and great prices. My couch comes this Monday. It came! It came with 2 men who knew…read morethat they were doing. Couch is perfect! We looked at numerous furniture stores in Central PA: Sofas Unlimited, David's Furniture, NB Leibman, Value City, Regency Furniture and Whitco. All the sales people in all the stores were super nice! Really. Whitco had what we wanted in stock at a great price and with free shipping! (Granted we live within a couple of miles from their store). Definitely going back!

I have bought several pieces of furniture from this store for my home and my dental office. The…read moreservice is amazing and I have had no problems with anything I have purchased. The staff is very personable which is lacking these days.

My mother took her antique dry sink to be repaired and was extremely disappointed in the result…read more The man claimed he was going to save the original wood but ended up replacing it without asking her. The wood he did use wasn't even a match to the patina so now it just looks strange. She was also told it would take a week, which turned into almost a month, and he and his wife were extremely rude when she called to ask about it. Avoid these people if you can. They have no business anywhere near expensive antiques or anything valuable that you want handled with care.

This business provides a wonderful service. I took them an old warped side table made by my father…read morein law in 1969. They put it back together, stripped it, put a professional finish on it and made it look better than it ever did. It's beautiful! I gave it to my husband for Christmas and he was moved to tears. I can't thank them enough. They have created a family heirloom.