Today, I visited Factory Auto Glass and was 100% impressed with their professional, friendly and…read morehelpful staff! I showed up early, before they were actually open, and Amy and Steve welcomed me in, then before I knew it, Steve was already looking into the sun roof leak issue on my Nissan Altima. He quickly diagnosed the problem, and addressed the issue and gave me some helpful tips on maintaining the issue moving forward. Luckily I had mainly a leak problem, and no need to replace the windshield. Hands down I highly recommend this local family owned business to anyone in the Jacksonville area!! I live out in Atlantic Beach, and while it was a bit of a drive, it was so worth the trip!!!

I can't say enough good things about Factory Auto Glass! I got a crack in my windshield in…read moreNovember. Insurance sent me to another place who strung me along for a month. I got fed up and called Factory Auto Glass. Not only was their customer service amazing, but they kept me in the loop during the whole process (had to order my glass since it's a new car). Once it arrived, I was on the schedule the next day! Installation was professional, efficient and installer was so friendly and fast! I can't say thank you enough!!!

This is my first review if the collision Center and hopefully the last. I was involved in a side…read moreswiping accident where the driver was illegal and did not have a license to drive. The accident happened August 28th and repaired by the ship and returned to me officially last Friday. I found that by narrowing down the location and after reading reviews, the manager had won me over by how attentive he replied to questions and concerns. As far as the service I received, I found it difficult when I was receiving threatening message from enterprise that my car was due back without the collision repair telling them my door was still not installed yet. I became frantic when they called me saying I owed 140 out of pocket for a part that needed to be repaired ( out of the betterment) of my car? It wasn't even damaged. I just felt like as the victim, I should've been notified more instead of leaving messages on someone's vm. My car was returned the first time with a burnt fuse , which caused the dual power locks to stop working suddenly in the four years I've had it. The shop took care of the charge to replace it . I personally felt like they took opportunities to make more money as possible. Also, my door still doesn't close right but I'm done either this ordeal. At least the waiting room snacks were awesome!

My appointment was about six weeks out for 8/21. When I arrived they couldn't find me in the system…read moreand I was expecting them to say I have to reschedule, however they took care of me. Front desk had me sign a few papers, service agent looked at the car. They explained the process and got me out of there quickly, which surprised me since they had no information about me of any kind. Both were very pleasant and friendly with smiles. They offered to arrange transportation to the car rental agency which was an added plus. Good experience so far. I'll update when I get the vehicle back.

Friendly and professional. Addressed all my questions…read more Very clean work. New windshield looks great.

Super thankful to have found Don and ABC AutoGlass. One of our recently purchased vehicles had two…read morechips that I was nervous about. I didnt want the damage to expand further. Loved the pricing and the fact that he traveled to me to take care of the windshield. From start to finish I want to say that he was done in less than 10 minutes. He's decently priced, super communicative, and professional. If I'm ever in need, he'll be my first call.

They're Awesome!!! From the Lady answered the phone,…read morethrough the technician that arrived on time and did the job WITH SO MUCH EXPERIENCE as required by BMW.(WITHIN 30 MINUTES THEY CHANGE GLASS AND CALIBRATED We have 4 cars at this house and from now on we just going to use it WALKER AUTO GLASS!!!!

They replaced the windshield in my car, recalibrated my mirror, and were very considerate of my…read morecar. The windshield was replaced with manufacturer's parts and the installation went seamlessly. The shop is extremely professional and Jenette is one of the nicest professionals I have ever dealt with. The technicians were exceptionally knowledgeable. I would highly recommend Walker Auto Glass.

Replaced back glass on 1970 Chevelle. He was on time and completed the job quickly. Will use for…read morefuture glass replacement or repair

Just wanted to add we had a rock chip repaired in Colorado and the local glass guy there gave…read morewhomever the previous installer (this company) was praise about job well done. Again if I needed glass installed id use him again I just was bummed about fingerprints from first experience other than that you could tell he did a great job!! Wanted to update that even other installers noticed his great workmanship

Had two glass companies come out for an estimate. Decided to go with Baker because their estimate…read morewas much more reasonable and we had options of different types of glass to choose from. The guys that came out to perform the installation did a great job for the most part. There were a few pieces of glass that we had to sweep up and they did bump into the camera we had on the roof which required adjusting, but we are satisficed with the window. No more fogging!

Had a appointment scheduled with baker glass. Person showed up 2 hrs early. Of course no one eas…read morehome. Just got phone call from them I told them that they were a week late in rescheduling. The person on the phone stated "we didn't want job anyway." Super nasty guy.

Here's how Wallace auto glass stacked up: 10 points…read more All My Yelps breakdown like this; 2.5 pts =Service, 2.5 pts =Clean 2.5 pts =product , 2.5 pts =Swagg Grand total= 10 points Are usually don't go through the Yelp app to make contact with a business but my window in my truck was smashed by a 2 x 4 long story short Wallace Auto Glass, responded through the Yelp app. Within 15 minutes they gave me a quote set up an appointment a week later. they were on time to do the installation. They put the window in in less than a half hour and they had the best price because I checked around with two other installers. I'm going to give them a pass on the swag because this is not a restaurant review. I give them 10 points there did what they quoted me for and the window is good quality. They also had the best price I would recommend them. Total of 10 points

They are worth every 5 star rating they have. They were…read moresuper responsive to my initial inquiry, answering all my questions and set up an appointment to come to my house to repair my windshield in 72 hours. No muss, no fuss, no aggravation. They showed up on time, provided quality work and a sparkling clean new windshield (I want to know what they clean with... the windshield was crystal clear!). They answered all my questions and the job is done perfectly. I highly recommend them. We will definitely use them again!

Met the owner Todd today who impressed me with his effort to fix my BMW's car damage that is beyond…read morea simple door ding. He was responsive, pleasant, and professional; and his shop is clean and organized too. Conveniently located just off Beach Boulevard. The work is not done yet, but I now plan to work with Todd to fix my car. I'll write again when the work is done, but first impressions were very positive.

Store was Closed when they were supposed to be Open. No signs indicating it was going to be closed…read more How do you run a business like this?