OUTSTANDING WORK! AND QUALITY! Work was done fast; no long…read morewaiting times the job was done quickly. I called on Friday, made the appointment for my car front windshield to be replaced and the tech showed up, on the following day. best part of it did not have to spend one Doller out of pocket.

Wonderful service, nice people, and they are there when you need them most. I enjoy family-run…read morebusinesses because they have to try harder than the big companies that depend on sales above service (and just being nice!) You'll be very pleased you picked Southern Shield over the rest~ Doug S.

Here's how Wallace auto glass stacked up: 10 points…read more All My Yelps breakdown like this; 2.5 pts =Service, 2.5 pts =Clean 2.5 pts =product , 2.5 pts =Swagg Grand total= 10 points Are usually don't go through the Yelp app to make contact with a business but my window in my truck was smashed by a 2 x 4 long story short Wallace Auto Glass, responded through the Yelp app. Within 15 minutes they gave me a quote set up an appointment a week later. they were on time to do the installation. They put the window in in less than a half hour and they had the best price because I checked around with two other installers. I'm going to give them a pass on the swag because this is not a restaurant review. I give them 10 points there did what they quoted me for and the window is good quality. They also had the best price I would recommend them. Total of 10 points

They are worth every 5 star rating they have. They were…read moresuper responsive to my initial inquiry, answering all my questions and set up an appointment to come to my house to repair my windshield in 72 hours. No muss, no fuss, no aggravation. They showed up on time, provided quality work and a sparkling clean new windshield (I want to know what they clean with... the windshield was crystal clear!). They answered all my questions and the job is done perfectly. I highly recommend them. We will definitely use them again!

I have TBI, truamatic brain injury and shopped over an hour and got hung up on and lied to about…read morepricing and then found AutoGlassNow and Jessica helped me and was so kind and professional. I was given the best price and 24 hours later the mobile tech, Drayke, came and did my windshield and he was also super professional, super kind, let me watch and converste and this was such an incredible experience. Five stars ++++ I will certainly use them for all my glass needs and I told them I would be leaving a review and I suggest you use this company if you desire the best results. Many do not treat people right that have TBI because you don't see a brain injury. They did all they could for me and followed up and I will tell you once again. People are what makes a business run. Great people make it run smooth, are kind and professional. I received all I hoped for and more!

I had a crack spreading from the center of my windshield cause by a truck carrying stones on the…read moreway to work last week. I called Auto Glass Now as there reviews were good and I felt comfortable asking for their service. They were readily available and I got a favorable appointment. Prices wasn't as expensive as I had originally assumed. They young's lady was very help with the explaining the warranty and post service car. I was in and out within 30 minutes of the drop off time. I currently recommend their service and will provide a two week update

Friendly and professional. Addressed all my questions…read more Very clean work. New windshield looks great.

Super thankful to have found Don and ABC AutoGlass. One of our recently purchased vehicles had two…read morechips that I was nervous about. I didnt want the damage to expand further. Loved the pricing and the fact that he traveled to me to take care of the windshield. From start to finish I want to say that he was done in less than 10 minutes. He's decently priced, super communicative, and professional. If I'm ever in need, he'll be my first call.

Had two glass companies come out for an estimate. Decided to go with Baker because their estimate…read morewas much more reasonable and we had options of different types of glass to choose from. The guys that came out to perform the installation did a great job for the most part. There were a few pieces of glass that we had to sweep up and they did bump into the camera we had on the roof which required adjusting, but we are satisficed with the window. No more fogging!

Had a appointment scheduled with baker glass. Person showed up 2 hrs early. Of course no one eas…read morehome. Just got phone call from them I told them that they were a week late in rescheduling. The person on the phone stated "we didn't want job anyway." Super nasty guy.

Everything went great and they were very fast at replacing my windshield. No issues at allread more

Car owner beware if you use these buttheads. Insurance recommends them, but let me tell you, it's…read morepainful to deal with them and their lack of organization. The on site personnel we dealt with were fine, although you could tell they were frustrated with their back office, but we had one mishap after the other dealing with Safelite operations. From scheduling snafus to lost orders to finally showing up with the wrong part. What made it worse was each and every time they had an excuse - first it was the insurance company not sending a work order, then they must've received the wrong VIN, lastly it was the vendor who sold them the glass that got it wrong. When my husband gave pushback on them not verifying the windshield was the correct one, Safelite boy insisted it was the correct part for the vehicle and there were only minor differences. Despite the fact the windshield they showed up with was a completely different shape! When my husband said he was losing confidence that Safelite knew what they were doing, Safelite boy suggested we go somewhere else. Best advice we ever received!

I am always looking for my adjustment. I sleep and feel better. They have workshops available for…read morefree to improve our health and well-being. Always thankful Y. Grant

I took my Mustang to the Cassatt Ave location after an auto accident because it was recommended by…read morea co-worker who was pleased with their work. Needeless to say, I was also very satisfied. The ladies in the front office were so nice, my estimate was fair, and the repairs were done/completed on schedule. I additionally like the fact that they stand behind their work.

This is my first time leaving a review but I felt it was important to explain my experience…read more I have a walk-in shower that I wanted an enclosure for so I received quotes from three different companies. Because they offer semi-frameless shower enclosures I decided to go with Glass Doctor after confirming they warranty their work for a year after installation. Doing some research I seen they handled a broad scope of work and seemed professional and uniform so I felt confident choosing them for the job. Everything was fine and respectful until after the installation. Getting ready to pay the rest of the bill I had questions about the EnduroShield glass treatment that I ordered. The person handling the transaction tried telling me I never ordered it ($225) until he reviewed the bill. They then applied it to the glass after installation and now, after use, due to the overlap of the two sliding doors, I can tell the space between was missed. I was told to wait 24hrs to let it settle and once I finally used it there was water pooling on the floor from where the water was splashing out underneath the glass. I called and they sent the same tech back out and he tried lowing the glass which did not solve the issue. I called a second time and explained the situation but this time the general manager called me back saying it's "an unforeseen issue" and that I "have to go to home depot and DIY it". I am a patient person and I understand mistakes happen but at this point I felt disrespected. I hired them for their expertise and If I wanted to DIY anything I wouldn't have called. The shower glass that they recommended had a single task and its to keep the water inside the shower. After two phone calls with him I finally drove down there after getting off a 12hr night shift. Speaking to him in person he said "This happens sometimes and I hate having these conversations but its an unforeseen issue so theres nothing we can do". I then tried to explain to him that its the companies responsibility to predict and mitigate these issues adding that they did not mention anything about how my shower might leak in the quote. I even tried to level with him explaining that I spent three years as a commercial locksmith here in Jax and if any customer had any issue I went back and made it right just on moral principle alone. As a professional If I wrote up a quote and missed something my company was obligated to foot the bill - not the customer. After this he was reluctant to schedule someone to solve the issue. Acted like he was doing me a favor for it. The technician came out a week later and put in a seal that solved the problem in under 20min. What really bothered me was the conclusion I came to after my interaction with the general manager. How many kind hearted customers have they had that simply live with issues because they didn't want to cause a problem with the company. In the end the technicians were respectful and the ladies at the front desk were kind but because of the GM ill never recommend this company to anyone.

I ordered my glass that had shattered from a rock that flew from underneath my lawnmower. I call…read moreglass doctor, they came out to give me an estimate that was almost half of what a well known glass company quoted me, so I went with the lesser price (Glass Doctor) and almost immediately regretted it. first after I had to put a 60% deposit, it took a month when the glass came in and installed witch was yesterday July 25th, mine you I was not home at the time of installation, (mistake) I had to work that day but did allow access to the home. when I got home later that day I was very disappointed in the technician work, one- the technicians installed the wrong glass, the glass that was installed in my house from when it was first built back in 2020 has a greenish/tent reflection especially at night. the glass the techs installed has a brownish reflection and on top of it the install it self was very sloppy and unprofessional, the trim pieces around the door is supposed to hide any imperfections on the inside of the double Pane window but everything is exposed. know I might have to wait another month for Glass Doctor to replace the mismatch glass... Stay Tune.