They're Awesome!!! From the Lady answered the phone,…read morethrough the technician that arrived on time and did the job WITH SO MUCH EXPERIENCE as required by BMW.(WITHIN 30 MINUTES THEY CHANGE GLASS AND CALIBRATED We have 4 cars at this house and from now on we just going to use it WALKER AUTO GLASS!!!!

They replaced the windshield in my car, recalibrated my mirror, and were very considerate of my…read morecar. The windshield was replaced with manufacturer's parts and the installation went seamlessly. The shop is extremely professional and Jenette is one of the nicest professionals I have ever dealt with. The technicians were exceptionally knowledgeable. I would highly recommend Walker Auto Glass.

Super thankful to have found Don and ABC AutoGlass. One of our recently purchased vehicles had two…read morechips that I was nervous about. I didnt want the damage to expand further. Loved the pricing and the fact that he traveled to me to take care of the windshield. From start to finish I want to say that he was done in less than 10 minutes. He's decently priced, super communicative, and professional. If I'm ever in need, he'll be my first call.

I don't know why you would use anyone other than Don @ ABC AutoGlass of Jacksonville. The…read morecommunication of the quote was quick and the prices are more competitive than the others I received. The job was assigned for the next day. The work was done properly and on schedule. I really appreciate Don's work ethic and attitude. Thanks for the good job.

OUTSTANDING WORK! AND QUALITY! Work was done fast; no long…read morewaiting times the job was done quickly. I called on Friday, made the appointment for my car front windshield to be replaced and the tech showed up, on the following day. best part of it did not have to spend one Doller out of pocket.

Wonderful service, nice people, and they are there when you need them most. I enjoy family-run…read morebusinesses because they have to try harder than the big companies that depend on sales above service (and just being nice!) You'll be very pleased you picked Southern Shield over the rest~ Doug S.

Everything went great and they were very fast at replacing my windshield. No issues at allread more

Car owner beware if you use these buttheads. Insurance recommends them, but let me tell you, it's…read morepainful to deal with them and their lack of organization. The on site personnel we dealt with were fine, although you could tell they were frustrated with their back office, but we had one mishap after the other dealing with Safelite operations. From scheduling snafus to lost orders to finally showing up with the wrong part. What made it worse was each and every time they had an excuse - first it was the insurance company not sending a work order, then they must've received the wrong VIN, lastly it was the vendor who sold them the glass that got it wrong. When my husband gave pushback on them not verifying the windshield was the correct one, Safelite boy insisted it was the correct part for the vehicle and there were only minor differences. Despite the fact the windshield they showed up with was a completely different shape! When my husband said he was losing confidence that Safelite knew what they were doing, Safelite boy suggested we go somewhere else. Best advice we ever received!

Here's how Wallace auto glass stacked up: 10 points…read more All My Yelps breakdown like this; 2.5 pts =Service, 2.5 pts =Clean 2.5 pts =product , 2.5 pts =Swagg Grand total= 10 points Are usually don't go through the Yelp app to make contact with a business but my window in my truck was smashed by a 2 x 4 long story short Wallace Auto Glass, responded through the Yelp app. Within 15 minutes they gave me a quote set up an appointment a week later. they were on time to do the installation. They put the window in in less than a half hour and they had the best price because I checked around with two other installers. I'm going to give them a pass on the swag because this is not a restaurant review. I give them 10 points there did what they quoted me for and the window is good quality. They also had the best price I would recommend them. Total of 10 points

They are worth every 5 star rating they have. They were…read moresuper responsive to my initial inquiry, answering all my questions and set up an appointment to come to my house to repair my windshield in 72 hours. No muss, no fuss, no aggravation. They showed up on time, provided quality work and a sparkling clean new windshield (I want to know what they clean with... the windshield was crystal clear!). They answered all my questions and the job is done perfectly. I highly recommend them. We will definitely use them again!

I used Yelp to request a quote for tint on a 2025 Honda CRV. Their first response, call or text us…read morewith the make model of the vehicle. Guess they can't read.

Great service for a full detail. The whole process was inly a few hours, and the staff were…read morefriendly. Only points I would say are: 1) some trash wasn't thrown out but rather put into the center console. To be fair, it may have been my responsibility to "pre-clean". 2) there was still some sand in the trunk post-clean. Again this may be my fault for not removing a beach towel from the trunk that could have shook some sand out when they replaced it after the vacuuming.

I have TBI, truamatic brain injury and shopped over an hour and got hung up on and lied to about…read morepricing and then found AutoGlassNow and Jessica helped me and was so kind and professional. I was given the best price and 24 hours later the mobile tech, Drayke, came and did my windshield and he was also super professional, super kind, let me watch and converste and this was such an incredible experience. Five stars ++++ I will certainly use them for all my glass needs and I told them I would be leaving a review and I suggest you use this company if you desire the best results. Many do not treat people right that have TBI because you don't see a brain injury. They did all they could for me and followed up and I will tell you once again. People are what makes a business run. Great people make it run smooth, are kind and professional. I received all I hoped for and more!

I had a crack spreading from the center of my windshield cause by a truck carrying stones on the…read moreway to work last week. I called Auto Glass Now as there reviews were good and I felt comfortable asking for their service. They were readily available and I got a favorable appointment. Prices wasn't as expensive as I had originally assumed. They young's lady was very help with the explaining the warranty and post service car. I was in and out within 30 minutes of the drop off time. I currently recommend their service and will provide a two week update

Today, I visited Factory Auto Glass and was 100% impressed with their professional, friendly and…read morehelpful staff! I showed up early, before they were actually open, and Amy and Steve welcomed me in, then before I knew it, Steve was already looking into the sun roof leak issue on my Nissan Altima. He quickly diagnosed the problem, and addressed the issue and gave me some helpful tips on maintaining the issue moving forward. Luckily I had mainly a leak problem, and no need to replace the windshield. Hands down I highly recommend this local family owned business to anyone in the Jacksonville area!! I live out in Atlantic Beach, and while it was a bit of a drive, it was so worth the trip!!!

I can't say enough good things about Factory Auto Glass! I got a crack in my windshield in…read moreNovember. Insurance sent me to another place who strung me along for a month. I got fed up and called Factory Auto Glass. Not only was their customer service amazing, but they kept me in the loop during the whole process (had to order my glass since it's a new car). Once it arrived, I was on the schedule the next day! Installation was professional, efficient and installer was so friendly and fast! I can't say thank you enough!!!