We are a property.mgmt co in business.since 1985. We have used Bonito mech. Since mid.2000. In…read moreall my years of working with many very good vendors Bonito.mech.are the best , fair and honest price, excellent.service, and exceptional skills in all hvac/plumbing work they do. The owner is hands on and actually cares about his customers. They are a 5 star co for sure. Michael Macdonald.CPM. Connecticut Properties Inc.

From the owner: With over 34 years of experience, Bonito Mechanical is dedicated to providing top-notch HVAC and…read moreplumbing services for both residential and commercial clients. With a commitment to our clients, we strive to exceed expectations in ever project we undertake. We currently offer services to over 150 cities and towns in Connecticut! Contact us today to find out more about how we can assist you!

Stephen arrived on time, was very friendly and professional. Great service although expensive.read more

Called for an emergency. Called the number on the website and made an appointment in the Chat. No…read moreone came. Called the number multiple times system said the number was unassigned and hung up. Finally got them to reply and Augie came out to give us a quote. Quote was over $10,000. We called to make an appointment and they strung us along for almost a month while we couldn't live at home. Finally gave up and called a different company They came out, gave us a quote, and fixed it all in one day at a quarter of the price. I would have given them no stars but that wasn't an option.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

I put my request in on Sunday at 4 and the guy was at my house at 445! He explained what he was…read moregoing to do and what plan b and plan c were if that didnt work for my clog. He spent a while but fixed the problem and cleaned up.

No longer the company they used to be. Remember the jingle. Called on a Monday and they couldn't…read moreschedule me until the next day. Schedule for the next day and no one shows within the 4 hour window. Called and they said they were delayed. Called again and an angry woman said she'd get back to me. Never did. Called again and they were just talking to the technician but he can't come out until the next day. I asked for a reason why I wasn't called about the delays and why I had to call them. I cancelled the appointment and they still had the ba$&s to reschedule. Find a reputable plumber not this former great company.

I scheduled an estimate with Dauntless for a small job. They came out when they said they would and…read morewere honest. Turns out I did not need any repairs after all. A company I can trust is a company I will continue to do business with. They will be the first on my list for any future plumbing needs hands down.

Excellent service from start to finish. Called for a small leak and within an hour of calling, they…read morehad arrived and fixed the issue. Very professional, informative, and personable. Will not hesitate to call them again for future issues.

Never provided me a quote and then extorted me for $1900 after he did the work. Later refunded me…read more$600 as it was still leaking. Not giving someone a quote before you do the work is illegal. And telling someone you will be "reasonable" and then billing over 300 an hour is blasphemous.

showed up to give an estimate. wanted a ridiculous amount of money to do a simple job. when we…read morerefused the work he charged us $230 for a 5 minute review of the job. when co he said he would reimburse us a portion of the parts he said he bought in advance but then ghosted us. he is a scam artist

We needed a repair or replacement of a kitchen faucet. We contacted them on a Sunday and they came…read moreon Monday as promised. They did a good job. The only negative is that the cost seemed very high.

"Be on guard" The company pursued me because I googled…read more"handyman". I booked a Monday and was told it was 99.00 to look, but credited back if you accept the quote. However, last minute on a Sunday, I received a call from a tech that he had one last opening as it was to snow Monday. It was not an emergency, just a broken toilet chain. I just could not reach the tiny piece left at the bottom or use, no rush, no leaks. I have two other bathrooms. Be ware, their $99 quote is NOT inclusive of PARTS!!! It would be $497.00 EXCLUDING his pick up of parts from Home Depot. NOT parts on the TRUCK as I was TOLD. (The booking was really via a call center). Then he had the nerve to say it was a SUNDAY EMERGENCY I never requested Sunday at all. It was my only day off to relax. Roto Rooter advertised 7 days per week and with snow coming on a Monday , I expected my Monday to be pushed to mid week not at 5 pm last minute for a Sunday. I disagreed rejected the high quote and his need to go Home Depot, his time and gas he whined about so I called my friend, as I felt bullied and intimidated because his voice and manner became louder and pushy. In addition, he did not remove dirty boots as I asked him to because my 18 stairs are carpeted in white. By this point it was almost 5 pm. My friend told him "she does not want a rebuilt toilet " which the tech said was all he would do. Raising his voice he began to yell once my friend ( a builder) said "she can buy a new toilet for that". This toilet was not the original-or OLD as he implied it was. The man blew up telling him "you're from Tennessee," prices are a lot less there. I just paid him the 99.00 to get rid of him while my friend was secretly still on speaker listening in. Finally, he left. I called my bank noting he had no date on the so called contract. It was left suspiciously blank. I was advised by my bank to stop payment and to call the police. What a mess. SINGLE WOMEN please AVOID, I fell into accepting a call, then rescheduled to a Sunday when I booked a Monday not from a local Roto Rooter at all . All because the company's name was familiar to me.

Fantastic same day service .They showed up on time and were very professional . Thank you Garrett…read moreand Alex. I highly recommend Rousseau's .

I have used them several times and always got prompt service and a fair price. I just did a water…read moreheater replacement and they worked with me to get the right one and within my budget. The next day I had no heat due to a broken pipe and they were there immediately and fixed it quickly and again at a fair price. Ii can't recommend these guys enough.