I never had an actual appointment with Colleen Inouye, but I had a very unpleasant experience with…read moreher when I tried to make an appointment on the phone with herself. She was really rude to me when I told her my name and said I needed to make an appointment. This happened many years ago when she was in her early stages of practicing and from that time on I had no respect for her and I still don't like her. She displayed poor customer service. Angela

Dr. Inouye is retired sadly. I am and was a long term patient of hers. She's beyond " Amazing" She…read morewill probably never see this, however both herself and all of her staff are magnificent, professional and truly care. She saved my life. I am a 2x cancer survivor, had a baby at 42, and she's so thorough. It would take a page and then some to describe the loss of being under her care, and I know many others that truly miss her as their physician. She's straight forward, and caring. Her staff has been with both herself as well as Dr. Frank Baum, whom is an astoundingly phenomenal Pediatrician. I'll miss them both always. They become Ohana in a proper way. Mahalo nui to them all! Sheryl

Dr. Berry is an excellent OB/GYN. He has performed 2 surgeries on me. I feel that he is caring and…read morecapable and would refer him to family and friends for care. I moved away from Maui, but would return to him in a second.

I had a terrible experience with this doctor's office. The receptionist Patty rescheduled me twice…read morein one week making my last appointment for the Kihei office instead of Wailuku. Then, she called me 2.5 hours before my appointment and said I had to come in early. After that she called me back and claimed I would not be covered by my insurance for my visit (which was a lie). I called my insurance company and addressed all of her concerns and she she still told me I would not be able to see the doctor for my scheduled visit even though I had driven from the North Shore to Kihei. She was nasty and patronizing in the office in front of other patients and oddly convoluted in her reasoning for why I would not be allowed to keep my appointment. I have filed a formal complain with HMSA.

I tried to see Dr Giordano just as the pandemic hit but she left island. Fast forward to 2025 and…read moreI managed to get an appointment with her as my Primary Care Dr recommended her (my PC Dr has been taking care of any women's health check ups I have needed, along with referrals for mammograms since the pandemic). I found the office staff friendly, although the phone they used to contact me was unlisted which was odd. Dr Giordano was brusque, condescending and I was not comfortable during our appointment, she didn't want to know much about my health and didn't perform any check ups, then prescribed a form of medicine she thought I should take, not the one I was on. I have been having problems with the meds and my next appointment is in a few weeks. I just received a letter today informing me that Dr Giordano is no longer accepting HMSA, (Hawaiian Medical Service Association - one of the major insurers in HI) my insurance here on Maui. I called to cancel my upcoming appointment with Cindy the receptionist and Cindy was unaware that HMSA was no longer being accepted by Dr Giordano. Now I have to find another Gynecologist on island in a hurry to help me change my meds back to what I was originally taking.

DOCTOR GIORDANO, YOU AND YOUR AWESOME STAFF ARE THE SHIT! You've helped me more in the last 4…read moreyears than Kaiser ever has. I am thankful for your awesome bedside manner, your shoulders i've cried on, your open and honest advice and your on point diagnosis!!! Thank you! Thank you! Thank you!

had to rate 1star so post could be submitted but I wanted to rate 0 stars,agree with all the…read morereviews, saw this dr years ago she absolutely did not listen to me and talked me into the procedure she wanted and now years later i need to find a dr to do what I asked for, oh yeah i ended up with a major infection after her procedure, I know that happens post procedure secondary to sterile technique not maintained, i am a 30+ years RN.

I have been a patient in this doctor's office for close to 30 years. When Dr. Lakhani took over the…read morepractice, everything was OK, until today. I had a 1:20 PM appointment. I showed up at 1:10 PM. At 1:50 PM. I was told that she never sees people before within a half hour of their appointment time. So I left and found another gynecologist. After 30 years! Does not treat her patients well. Has no ability to discern what each particular patient needs, and then provide it. It's all about her, not the patient.