I requested an estimate for a Nuvo whole house water system install. Jim gave a very fair estimate…read moreincluding a bypass for the filtration system and also a separate irrigation connection so as not to use filtered water for the irrigation. Very professional and able and to install the system quickly. Jim will be our go to plumber

Jim just installed a new tankless Navien system for us. Great guy and excellent work. He is very…read moreinformative and patient with my questions. I will use him again.

They were supposed to work on the property next door. They shut off our water instead. They even…read morecut off some of our landscaping on the pretext that they had to get to the controls. I don't think they know what they're doing. Were the guys licensed in Maui as questioned by the last review? Who knows! I was highly inconvenienced and their attitude left a lot to be desired. There are a lot of excellent plumbers in Maui. They don't seem to be one of them.

My solar water heater panels were leaking from roof. Pipesmith Plumbing is the Best, Best, most…read moreexcellent service on Maui because they gave us free advice and saved us money even though they are extremely busy and high demand. We have used most of the Plumbing companies on Maui and Pipesmith is the absolute, 100% best. Their Supreme quality of work speaks for itself. They don't need to advertise and have been unfairly blamed for junk work of others. We felt honored and humbled when Pipesmith Plumbing Will, squeezed us in his schedule, rebuilt our toilet, saved us money with his honesty, skills, and magic. Our family loves Pipesmith Plumbing. Dave is the best. Maui is so lucky to have Dave! Pipesmith Plumbing is honest because they are so good...Terri Wake

This is actually my third time at two different homes that I have worked with Perrin Plumbing…read more Each time I worked with the Owner, Chris Perrin. The first was a condo that needed a new on demand water heater installed and a small 28 gal removed. It had to be inspected per HOA rules. Is passed and the work was complemented on by the inspector. At that Condo we also needed the sink moved from the wall 12 feet to a new counter to face the ocean. This required all new piping and drains and a new dishwasher and air gap install. . At This house we had a poor solar set up and four failing valves to be replaced. I had sent him pic s of problem areas and he came with all proper valves and piping. Plus an extra relief valve, just in case. And in fact, we did need it. Now we are back on track and everyone will get a hot shower. And we added on 2 new angle valves under our kitchen sink that controlled water flow to the refer for ice maker and cold drinking water. So he fixed that while he was here. I had one final question on settings next day and Chris answered my text with a call and clearly answered my question. On a Saturday morning! Now that's a great response to a customer. Mahalo Perrin Plumbing.

I want to preface this by clarifying that this review is not about any services received, as,…read moreunfortunately, we never got to that. I first contacted Perrin Plumbing via e-mail on June 20th to inquire about having a tune-up done on my water heater. Chris replied the same day saying that he had work scheduled through the 30th, but if any time opened up he would let me know. I agreed and said that if I had my water heater serviced before then I would let him know. We both did not contact each other after that. On November 13th, I sent Chris a follow-up e-mail saying that I put off my water heater tune-up because Hawaii Energy extended the offered credit into next year, but that I'd like to get it done in the next month if he had any opens. Three days later, he replied apologizing for missing my e-mail and to let me know that he could service my heater in the next month. I replied asking what date and times worked for him, and we agreed on December 1st. I e-mailed on the 19th to ask what time worked for him, and followed-up again on the 23rd to confirm a time. To date, I have not heard back from him. December 1st is in three days and he still hasn't confirmed a time with me, so I decided to go with another plumbing company. I really wanted to use Perrin Plumbing because he has such excellent reviews on Yelp, and I wanted to support a smaller business. I'm sure that he is great at what he does, and he is very pleasant in our e-mail correspondence, but my water heater is acting up something awful and I just can't wait on him. My three-star rating is a reflection of the lack of communication and the long wait time for a response.

Gary came out and got our slow draining bath tub flowing again…read more Fast, courteous, and very professional. He educated us every step of the way and explained what the problem was. Highly recommend him.

Gary is the Best!!!! I wish I could give him more than 5 stars. Called him at 6:30am, he promptly…read morereturned my phone call. Our hot water decided to have "issues" on the same day as our Holiday Party. Gary came promptly to our house, repaired our problem and got our water heater back up and running. Gary is very experienced and reliable but also, a very nice person who demonstrated compassion for our situation. 5+ Star rating! Thank you again!!!!

Own a few rental properties, our property manager recommended Triple L to address various plumbing…read moreissues. Russ with Triple L has always been fantastic. Sucks when need a plumber, but having one who does great work at a reasonable (as reasonable can be for plumbing) is great.

Great plumbers. Responsive, skilled, and ethical. Great communication. Reasonable rate.read more

Finally found a Plumber!! Top Quality work! Fair price, great follow-up and communication. Takes…read morePride in his work and has your best interest as his priority. Zero nonsense of any kind. Great Guy After his repairs I was comfortable the plumbing in my home was nothing I'd need to address anytime soon. Matthew makes the quote and does the work. So refreshing not to need to deal with big company explaining my situation to multiple people. Which always creates miscommunication and wastes time. Not going to happen with Matthew. Try him and you will have "your Plumber on Maui"

Our solar water system had been an ongoing problem for many years. The repairs done by three other…read moreplumbing contractors were expensive and never had the system operating as was designed. It was a multi faceted mess of wrong installation issues. Matthew responded promptly to my call. He really looked at the big picture and then approached each issue as a step to have it all work together. We now have an abundance of hot water and it operates in a safe dependable way. I waited two months to be sure before leaving this review. Matthew is brilliant and methodical in his work process. He is a gem and communicates well. His price was so fair and the results were amazing. He will be my "go to" for all plumbing needs.

Jason is incredible. Filled with integrity, knowledge and a fun, joyful spirit!…read more We trust him implicitly and over the years his advice has been spot on! You should be so lucky.

Wow! So glad I found Jasen. Had one clogged toilet and another that wouldn't stop running all of a…read moresudden. He came right in, fixed both, replaced some worn parts from his well-stocked truck, charged a very fair rate1 1/2 hour service call, tidied up, and jetted off to save someone else that day LOL! I'd gotten a quote from someone else who spent 10 mins in my home, told me it was a big job and that I'd need to rebuild the toilet and quoted me more than 5x what I actually paid. So glad to have found someone skilled and with integrity. Thanks Jasen!

Good solid work. Professional and fast. Very happy with everything would recommend easily.read more

We were fortunate enough to have met Rob of Accurate Tile, when our granite counter top order fell…read morethrough the cracks of a big box store. We drove into his business and he was busy with another customer, he took my number and said he would call me back. In an hour, he called me back and asked me all about what I was looking to have done. His courtesy, professionalism and sense of urgency impressed us greatly. He personally did the template and coordinated the pick up of the granite from Hawaii Ceramic, who also spoke very highly of Rob and his company. When it came to the install, his crew, with Rob, came to my house and treated our home as if it were their own. His crew was very professional and courtious, all of his guys showed great workmanship and were very meticulous in the installation process. We were so impressed, we hired Rob and his company to install our master bathroom shower and granite vanity top as well. I will post pictures on his website, of both the kitchen and bathroom work they did. We would highly recomend Accurate Tile and Marble to any one in need of granite or tile work done on Maui. Truly a 5 Star experience!