We were without heat and called them first thing the next morning (Friday). I explained that we had no heat and they said their next available appt was Monday...we are in our seventies and they were okay with us going without heat for three-four days in February! We called them because they had installed our new air conditioning system when we moved in. (we wanted to buy local and support our new community) Well, guess that is a one way street as far as Maurers is concerned! ​ So disappointing... read more

These people and their business are the absolute best in the area. A lot of years ago, we hired them to put in a new HVAC system, and they have been EXCELLENT as far as service and parts. I would very highly recommend them for all of your heating, cooling, and backup generator needs. read more

I have since had Maurer service my Lenox Pulse furnace our of pure necessity and found them to be very good. They have a guy who focuses on my furnace brand and make and he did right by me twice now and I have up dated my review to reflect this. read more

My furnace was about 30 years old and it's in an old Michigan basement with short ceilings. I had to have a special furnace due to the height of my ceilings. From order to delivery and installation was about a month. The installers were excellent they had to work in my Michigan basement with not a lot of room but they had me up and running within the day with a 96% efficient furnace and brand new central air. They cleaned up all of the mess and I had heat that day! Highly recommend read more

Maurer Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - Owosso, Michigan

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Maurer helped me select a furnace and AC unit that was energy efficient, was suited to my home and fit my budget. Salesman answered all of my questions and installers did a great job of cleaning up and removing old system. I'm 100% happy that I selected Mauer Heating and Cooling. read more

My Husband and I have been trying to get our furnace issue resolved from Maurer Heating And Cooling. It's been on-going for 6 or 7 weeks now. I've called them 7 times myself and my Husband has called them 3 times. Always the same answer. "We'll have Rodney call you back". But we never got a call back from any of them. I called Bill's Heating and Cooling and he was here the next day. Turns out we need a new furnace. Now how hard would it of been for Rodney from Maurer's to tell us that? I will never call Maurer's again and I'm honestly never going to recommend them to any family, friends etc. Rodney totally dropped the ball on this but he won't admit it and not even a I'm sorry. I, in all honesty can't even give them anything higher then a half star. Maurer's was more then willing to sell us 100's of dollars in parts but never a definite answer. I will never do business there ever again. read more

I too have had almost the same problem with Maurer plumbing & heating, in the Summer of 2016 I had a new furnace and hot water heater installed in my house because of natural gas finally coming down my road, they did a great job with the installation but during the winter my new hot water heater decided to quit during the night I did not find out till that morning (no hot water) i went down stairs and played with it for a few minutes and got it working, Over the next 4 days it happened 3 more times, On the 5th day I called AO smith and told them what was going on and gave them all the information, They contacted Maurer's and ordered the parts a couple of days later Maurer was there to fix it ,They put in a new regulator and said it should be ok, Two days later it quit again, Called maurer back ,They came back out and got it running at that time they ran all kinds of test and they would have to call AO Smith and give them readings from the exhaust pipe. A couple of days letter i got a bill for $89.00 for what has been done so far and I got a call from Rodney there was not enough exhaust leaving the exhaust pipe so his recommendation was a bigger exhaust and a different cap on the pipe. Rodney and i talked about the bill and the new recommendations he recommended, It was at this time that he agrees that if i paid for the new repairs that he would forgive the $89.00 bill for the regulator this should have been covered under warranty, So the repairs for the exhaust pipe have been paid for and i am still getting billed for the regulator i have been trying to contact Rodney to settle this but can never get ahold of him, so now i wait and see. I would not recomend Maurer I am not happy that you can never talk to anyone if you have issues , i could have bought my heater and furnace locally and just walked downtown if i have problems, Gordon M read more