We were without heat and called them first thing the next morning (Friday)…read more I explained that we had no heat and they said their next available appt was Monday...we are in our seventies and they were okay with us going without heat for three-four days in February! We called them because they had installed our new air conditioning system when we moved in. (we wanted to buy local and support our new community) Well, guess that is a one way street as far as Maurers is concerned! ​ So disappointing...

These people and their business are the absolute best in the area. A lot of years ago, we hired…read morethem to put in a new HVAC system, and they have been EXCELLENT as far as service and parts. I would very highly recommend them for all of your heating, cooling, and backup generator needs.

Very professional and friendly. Fortunately my problem was only a pilot light that was out on my…read morehot water heater and he only charged $50 for his time and gas! I would definitely hire again when needed

Fast response time when my AC quit on the hottest day of the season so far…read more Fortunately for me it was just a furnace fuse. Only charged a service call. One happy customer.

They stayed in contact with me and arrived on time. They even waited for the rain to stop and…read moredidn't reschedule. I will absolutely hire them again.

From the owner: We offer a variety of home services with five star customer service!read more

I am hopeful Haley will stand behind their work, even though it appears the company is no longer…read morelocally owned and managed. We recently discovered an issue with the sewer connection they installed, and waiting to hear if they will make it right.

Thank you Robert. Quick diagnosis, and prompt resolution. I appreciate that you have had a 14 hour…read moreday so far and worked through dinner time. Good job. MLKing

Patrick came out same day and fixed my 57 year old furnace. He had the part in his van and was done…read morein 20 minutes. He was very curtius and reasonably priced. I will only call Dan Billy to fix my stuff.

Been using him for years on time, respectable courteous, and fix your stuff when I get there. If he…read morecan't he'll tell you what you need and bring it back. Thank God he's still servicing the community.

Service was excellent. They found the problem quickly and dealt with it. I was very satisfied. The…read moreprice was reasonable. Would definitely call them again.

Received great service after other companies wouldn't call me back! Highly recommended, will…read moredefinitely use Controlled Comfort again.

A very caring and personable group of people, received great service from the quoting all the way…read moreto the installation of our new furnace. Our new furnace will be nice to have this coming winter and the air purifier is an added bonus. We'll definitely refer people to First Choice for heating or cooling needs from this point forward.

Have had all my work done with this company. Always professional. Always there for you!. Quality is…read moretop notch- very personalized company. Would recommend this to anyone- very reasonable, fair and honest company. Use for any of your Heating and cooling needs- went through a few of the other companies before finding this one and will stay with this one -- it's all good! Thanks Bryan and Team!

Great customer service and very professional. I have had various plumbing needs handled by Whitney…read moreservices and am very pleased!

Absolutely THE WORST HVAC company I have ever had the displeasure of working with. I was ripped off…read moreby EX-CEO Matt on two different locations, Mine and my fathers. First I paid for a new Furnace, AC unit, and tankless water heater. After the install I found out instead of installing the SER 16.2 I paid for they installed a 15.4 instead at my house. Both my father and I were told we had sign up for the service contract and that they would service our equipment for free. In the beginning it seemed like a great deal. I also had my water main break and that was all this initial call was for. I was able to fix the main break on my own and did not need the service. It took Whitney so long that they had already installed the AC and furnace but not fixed the water. When I told Matt I didn't need he stated he had all his profit wrapped in that portion and that I would need to pay another 4k... My father had an AC and Furnace. They did not give him the de-humidifier he paid for because the install tech had a dull drill bit and inadequate tools, it took him 4+ hours to drill through the wall. My father offered a better bit and drill, the employee refused. SO he did not get what he paid for either. Fast forward to the after the first winter and my fathers AC is not working. WHiteny comes out and tells him he has a leak, service plan expired (even though they never came out for wither of us) and he would need to pay them. He then called the office and spoke with the office manager who stated he would not have to pay. Later I call I have to my service completed that I paid for at install (more than $4350 after the additional extorted $4000. ) just to find out my service plan expired and I also will need to pay after they completed the service, not before. I call the manager explain the situation let them know I am not going to pay, they say that's totally understandable, the AC unit should not be leaking when barely a year old. THIS WHOLE TIME THEY BILL ME FOR EVERYTHING. My dads service, mine, just everything. I call ask them for the 10th time to straighten out our accounts, explained again the entire situation to Margot. She says she will fix it, and talk with the higher ups and get this resolved. Instead she then Billed my father for services from MY house and his house! This company is hot pile of crap and is the biggest mess I have ever seen. If they continue to harass us over their fraudulent charges and business practices, we will see them in court. You sold me a 16.2 and installed a 15.4 thinking you were slick. You lied about your service plan, and over charges customers because your employees had poor tolls and improper equipment (Install tech tried to drill through a 12" wall with a dull bit and dead right angle battery drill). My father and I expect an apology. Thank you.