Cancel

    Open app

    Search

    Maurices

    5.0 (1 review)
    Closed 10:00 am - 8:00 pm
    Updated a few days ago

    Maurices Photos

    Recommended Reviews - Maurices

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Harrison G.
    218
    775
    123

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    The Best You Boutique

    The Best You Boutique

    1.0(1 review)
    61.2 mi

    I drove two hours from Cleveland and the owners daughter was such a delight that i spent over $300…read more I always want to help local businesses. When I came home and gave my daughter her pajamas ($100) they did not fit. The following week I made a 4 hour round trip only to realize they were closed on that day (I believe it was a Tue). It never even crossed my mind they may be closed because it was during the Christmas shopping season but I realized that I should have checked the hours. Tonight I drove from Cleveland again to exchange them for Christmas. When I arrived the owner in the front said I could do an even exchange and told her other daughter how to ring it up in inventory. Looking through the sizes I realized they didn't have a Large. At that point the owner came from the front and said I can't return those because they are holiday items. I explained I am not looking for my money but I would like to replace the gift for my daughter. I spent $100 on pajamas that don't fit her. I politely asked if I could exchange them for another holiday item since I had just been told an exchange would be allowed and I was willing to pick another holiday item. She refused and said she would be making an exception and she can't do that. She picked up my bag that I had on the table and handed it to me and said sorry I can't help you. I left feeling extremely disappointed and frustrated-not because of the policy itself, but because of how the situation was handled. Given the circumstances, the distance I traveled and the the initial willingness to exchange, I found the owners response unprofessional and lacking empathy. The experience overshadowed what started as a very positive experience. I have learned that people will forget what you said. People will forget what you did but they will never forget how you made them feel.

    From the owner: The Best You is for ALL women. Our goal is to make everyone who walks through our door feel…read morecomfortable and beautiful. Women's clothing in all sizes :) Let us help you be the BEST you!

    Maurices - accessories - Updated May 2026

    Loading...
    Loading...
    Loading...