I bought a purse advertised as leather from the official online store. After a couple of years the…read morefake leather vinyl has peeled. Don't trust them.

If you can believe it, I had never been to anything beyond a Disney outlet…read more Outlets are strange things to me. They're in the middle of nowhere and their prices are simply less because of this fact? Hm. With this outlet the service was not good. Very hands off, slightly bored. They had some fantastic prices and gorgeous pieces, but I I always worry about the quality, since as the old adage goes, you get what you pay for. I think had I fallen in love with anything I would have purchased, but the only item that caught my eye was a neon pink purse. And lets face it. Even being me, how often would I use such awesome? 4 stars. Wouldn't schedule going there, but if you're in the area and you've checked all the consignment shops for actual quality, yea, sure. You should drop by :D

Very nice business. Got back to me right away. Reasonable…read more David did an excellent job of reupholstering my couch!! I love it!!

Dave and Cindy are terrific! My dining chairs were 16 years old and the cushions were in bad shape…read more We had all 8 reupholstered by Dave. The process took longer than expected but I believe that is because they are so busy due to the quality work they provide. We love our new cushions and I highly recommend Banning for all your upholstery needs!

Best shoe repair south of San Jose! Very good work done on shoes, purses, boots…read more I took a Kate spade purse to be repaired- shoulder strap came loose- it looked like knew when I went to pick it up. My favorite pair of red leather shoes needed new heels bottoms and a few spots of white paint cleaned- impeccable results! New soles on some Taryn Rose shoes- outstanding! Reasonable prices for an outstanding job!! Thank you!!

Old fashioned shoe repair location. This trade is becoming a lost art with the current disposable…read moremindset. However some items that are well made deserve a second chance. This business does just that!! In need of a shoe repair or zipper replacement on a leather bag THIS IS THE PLACE excellent quality work at a reasonable price.

This review is long overdue!!! We have taken all our cleaning business to Lapels and have always…read moreexperienced 5 service and highly recommend them to all!! Thanks to Anita-and to your entire crew!

We love Lapels personalized service plus their home pick up and delivery. Anita is always very…read moreresponsive and nice to us while running her business. We really appreciate having such a dependable and exceptional dry cleaning service in town.

We had our leather chaise lounge reupholstered by MG and they went over and above. Superior…read moreworkmanship all the way, the attention to detail was par excellence! This is a small mom and pop operation so speed is not their forte, quality work is their hallmark. A good value for the money spent.

I am SO happy with my two ottomans that were made by MG Reupholstery. They made them exactly to the…read moremeasurements and style I requested. They have a quick turnaround time and the cost was more than fair! They are so personable and responsive. Will definitely use them again for future projects.

I got burned out on Coach bags about 10 years ago and told myself I'd never buy another one. That…read morechanged a month ago when I bought a tiny bag at the outlet in Carmel, but I thought it was a one off. I was greeted and asked if I needed help right away. A second salesperson steered me toward the new small wallets they just got in, which were very cute. I was interested in looking at a certain brown suede bag that's quite popular right now, but they didn't have it in stock. A third salesperson tried to steer me toward the same style in regular leather, but I knew I wasn't interested. In the end I bought a small chenille handbag I fell in love with and a black glazed card case with a tiny cherries charm on it that sort of matches the bag. Their bags have changed a lot in the last 10 years and I admit I really like them again. I only gave the shop three stars because it bothered me having so many salespeople trying to help me and the third one was sort of aggressive. They would do better having one customer = one salesperson.

It was a busy Sunday and Mother's Day, so it was clear there would be a line to enter the store…read more(Gilroy CA). However, the individual managing the entrance appeared to be confused about the flow of customers leaving and entering. I politely explained that three customers had exited and that three customers should therefore be allowed in. Instead of paying attention to the customers leaving, she questioned my statement and said she had not seen anyone exit. It was apparent that she simply was not monitoring the flow closely. The interaction and her attitude did not sit well with me. I shared this with my 4 friends who were already in the store to make purchases. The experience left all of us disappointed and walked out empty handed. Because of this interaction, it will likely be quite a while before I choose to return to your store. If the was an option ZERO stars this would be the case.

Love this place. I bought a leather couch from Sean a few years ago, & we absolutely loved it…read more Sean helped us select the right couch for our house, ordered it, delivered it, & we couldn't be happier. Just amazing personal service. I would for sure come back to his furniture gallery in the future.

Predatory. There is no better word to describe this business…read more A complaint to attorney general and department of consumer affairs is coming. I am 81 years old and visually impaired from past cataract surgery. In November 2025, the owner sat in my living room and walked out with a $4,300 deposit check to reupholster a 20-year-old leather couch--an unjustifiable total quote of $8,600. For context, a comparable brand-new couch retails for under $2,000. I canceled the job within one week. Before the couch was ever picked up. Before a single material was ordered. Before one minute of labor was performed. They kept every single penny of my $4,300. I sued them in small claims court (Santa Clara County Case No. 26SC097661--a public record anyone can verify). In my sworn claim, filed months before trial, I explicitly stated I was never provided a written contract. Yet, at trial, the business conveniently produced a document containing a strict non-refundable clause that I had never laid eyes on. The signature resembled mine, but the only item I recall signing that day was my check. The judge strictly enforced their paperwork, meaning this business successfully and legally stripped an 80-year-old of $4,300 in exchange for absolutely zero work. Those are the documented facts. Look up the public record and draw your own conclusion. A final warning to families: If this owner is ever sitting in your mother or father's living room, do not let them sign a single document or write a check that day. My lesson in their business ethics cost me $4,300. Do not let your parents be next.

If you want a quality job done, call Mark. He did a fabulous job on my outdoor furniture. Mark is…read morevery responsive and will come to your house by appointment. He is prompt and communicates his status well. He delivered the furniture in new condition! It looks great. Mark is an expert at restoration. He takes time and care to do it right. I am sure I could have gotten someone with less experience to do the job for less, but I got the best overall deal and his work is impeccable! Perfect job and top notch professional. Vast knowledge of the industry. He's a nice, friendly man that is trustworthy and does excellent work

Mark is an amazing craftsman. He restored several antique pieces for me, including a secretary…read moredesk, glass cabinet, rocking chair and side table. The pieces came back gorgeous and on schedule! Highly recommend.