Eddie was friendly and responsive to our questions about the service on our system. His excellent…read morecustomer service was typical of our experience with 5-Star. Very happy with our service contract.

Consistently we have been using 5 star and they have never let us down, exceptional communication…read moreof arrival, estimated work and making sure you are happy. We don't bother going anywhere else anymore

They were the quickest to respond to my Yelp request. They were the quickest to have an…read moreavailable time slot and Jourdan and Candace are the BEST!!! They were on it the same day and fixed my a/c issue immediately! Highly recommend this company!! And...Jourdan was extremely professional and Knowledgeable.

Responded in 45 minutes, fixed the issue (busted capacitor), and showed me how to prevent it in the…read morefuture.

Very good experience, and Veteran discount! Pam in the…read moreoffice was very friendly and helpful!

First, I'm very happy with the actual vent cleaning service I received at my property, and office…read morestaff interaction was fine. I have a specific issue that I think any future customer should be aware of before agreeing to services. If you're going to use their services - and again, I was happy with the actual service - I strongly recommend you pay by cash or check. I had chosen to pay via credit card. Their credit card handling is ... not great. I expected the technician to use some kind of processor like a square reader, but the solution at the time was to call over to their office and read out my phone # and CVV to their office staff who would process the payment. That's not a great solution and borders on unacceptable in 2026. The office staff was not answering the phone at the time that my service was completed, so the technician told me that the office staff would reach out to me the next day, which from my perspective, no big deal. Ultimately I got in touch with the office staff and paid, via reading out my card # and cvv over the phone. Again, not great. A link to a payment website would do a lot to alleviate concerns. During this call I mentioned using an onsite reader or payment website as being far preferable to reading out a card # over the phone. Here's where things start to go very wrong. Later I spoke with the owner of the company who opened the phone call in an extremely aggressive manner, claiming that I had been mean to his staff and practically yelled at me because I was unwilling to pay by credit card. I was in fact at every point during this willing to pay by credit card. I do not want to get into a he said/they said re: whether or not I was mean to the office staff there. I definitely did unreservedly apologize on the phone to the owner for any negativity in my interaction with his staff. Whether or not I was actually mean is not important to the next point, and this is the important bit: The owner told me that "If I was so uncomfortable reading my card out over the phone, I could've written down my card # and given it to his guy". Now this, this is huuugely unacceptable. Anyone familiar with the standards around credit card number storage and transmission (PCI-DSS) should know that this is a big red flag. There are specific rules for storing credit card #s, and writing it down on an invoice and throwing it on the passenger seat while you drive to the next location is definitely NOT on the ok list. I really hope that the owner was just throwing out random ideas and that this doesn't reflect a common business practice. Certainly the technician did not offer this solution, as well he shouldn't given how problematic this is. I would also emphasize that practically by definition, this company doesn't just have your card # and cvv, they also have your full address (assuming you live at the location you got service at) and likely full legal name, so this is quite a bit worse than a company storing just your credit card #. Anyway, I myself will not be using their services again due to my extremely negative interaction with the owner. If you choose to use their service, please PLEASE use a check or cash, or at least verify that their card handling processes have improved since my date of service (March 2026).

I was very pleased with the professional and friendly service provided to me by Lance and Jeremy…read more They were very helpful in answering my questions, and thorough in cleaning and inspecting the chimney. I appreciated that they took the time to inform me of any concerns they had but did not try to pressure me into any immediate decisions or additional services. I highly recommend this company.

The Chimney Guys Pataskala, OH are a honest, decent, hardworking company. So glad they service…read moreCols. market & other areas. My chimney repair was excellent from start to finish. Jesse tech and Lance were wonderful to work with. The Office Staff Michelle and Brandy are so supportive. I am so grateful for your help with my recent chimney repair. 5 stars to all. Glad there are companies still out there that shine. Thank you! Gloria 7/11/26

We have used McDermott Plumbing twice in the past couple years, first to replace our old garbage…read moredisposal and today to clear a really plugged line. Mike is incredibly skilled, professional, and dependable. He diagnosed and treated our plumbing issues and worked quickly and thoroughly. We trust McDermott Plumbing with our house and am impressed with their excellent service and expertise.

Professional fast in friendly. I like doing business with the smaller companies as I feel I get…read moremore one on one service and they did not disappoint. I would do business with them again.

My furnace went out and i had to call early. A very professional technician arrived not long after…read moreand had everything working again in no time. I'm shocked at how fast they arrived and how quickly they were able to fix it. I will definitely use this business again!

I called the company yesterday afternoon and they scheduled my service call for the next mornin the…read moretechnician arrived right on time. I explained the noise coming from the furnace. The technician completed his examinatio picked up the part and the repair was completed by 1:30 pm. I highly recommend this company for furnace and ac repair and maintenance. Staff were responsI've, friendly, an professional. The technician explained the problem, noted some potential issue but di not push to make the repairs immediatel.

The team at Uptown were fantasitc to work with. Keith did a thorough job and pointed out…read moreimprovements that other service providers failed or refrained to call out. I appreciate his honest feedback and how well they service our home.

we had these people out last year and I told them something was wrong with the ac. he said no it's…read moresupposed to throw sparks out sometime. well they installed a furnace and moved the ac condenser and replaced a ac line and guess what still doesn't work. on top of it all they won't answer their phone or call back. they charged us a up charge from our home warranty and the fu**ing unit still don't work I wouldn't recommend them to anyone garbage

3 months ago i decided to replace my aging HVAC system for peace of mind…read more I had 5 quotes, 3 from big name companies and 2 small companies. I went with Swartz Air and couldn't be happier with the outcome of the project. Charlie came out for the estimate, which was the lowest, is very knowledgeable, communicates well and was easy to reach for follow up calls. His install crew came out on time and were polite, knowledgeable and respectful of our home. They did an excellent job installing the HVAC system and cleaned up the work areas completely. The furnace runs great as expected keeping us warm thru this cold winter. The AC was tested at install and ran much quieter than the previous unit did. That's a plus since the outdoor unit sits next to our deck. I highly recommend Swartz Air and they will be my first call for my future HVAC needs.

Fixed my fathers. Ac for 70% less than Worthington Air. Worthington air was disengeniuis and said…read moreto buy an entire new Ac system. I knew they were not being honest. Swartz air found the coolant leak and fixed. 2 years later and still running.