For 10-12 years we have purchased all of our running shoes and gear. Before marathons, triathlons…read morewe would head right over and get our shoes. Our 15-year-old has been getting her shoes there for the past four years when she was able to get adult size shoes. Purchased shoes for our daughter a week ago. Our daughter suffers from two forms of arthritis. One is specifically in her knees, and her shoes are crucial. Went in there the first guy we had to deal with was very inattentive yawning not asking any kind of question. Kind of a bump on the Lodge kind of guy. I tried to explain she has two forms of arthritis. He said that's not a big deal no concern. I stated it most definitely is a huge concern and it is a big deal. Look through a bunch of clothing and I had decided we were not going to be buying sneakers that day. We're gonna wait until somebody else with more knowledge would be there and help us. I did poke my head in the back room saw two ladies sitting back there one lady who is black haired glasses on the heavier side, only describing her just so you know to avoid her... snapped at me and stated he's very knowledgeable and went about our business. Put the clothing up on the counter and another man little older came over and said did you need some help and I stated that I did because the first guy was not very helpful at all and he redid all of the evaluation of her legs, her feet to the way she walked, and so on. I explained once again she had the arthritis issues and he said we can definitely put her in the right kind of shoe. We chatted and he said she most definitely needed to be in a neutral shoe. She walked around in it, and it felt comfortable, and we purchased them and a bunch of other clothing. She started running and field hockey with these shoes on, and every day would come home complaining that our cabs were aching. Her legs were hurting. They felt like she was running with blocks on her feet. I googled the type of shoe he put her in and sure enough. It was a stability shoe. She most definitely cannot wear stability. She needed a neutral. I called the store, asking to speak to the store manager or the store owner. The person on the other end stated he was the owner. I said oh good and I explained the whole situation and he said yeah that was me. I helped you I remember you. I said will you put her in a stability issue not the neutral that you said she most definitely needed. He stated oops. I said oops that's not an option, I said you have created some more leg issues that she truly did not need. He said I said oops are you bringing them back or what? I said wow OK, yes I'm bringing them back. He said how long before you'll be here? I said I'll be there shortly. I walk into the store he spotted me, turned around, went and hid in the back room !!!! A very sweet lady short haired brown haired lady with glasses came over and said are you returning these? I said yes I am! she said is everything OK? My response was no everything is not OK. Explain the whole story to her and she said well if you would like to bring her back in I would love to work with you. I said I had you in the beginning. Everything probably would've been different, however, the way that the owner responded and treated me I will never give this man another dime of my money!!! Buyer beware avoid the store ! The lady stated you have a long, huge history of purchasing with us. I said yes we have spent a ton of money here only to be treated like this so I will never be back.!!!

I went in and tried to return shoes on 2 separate occasions and was told one time that my $35 gift…read morecertificate couldn't be redeemed with the return and she was absolutely rude about it. I then took the shoes and had to call back to find a capable employee (this guy was nice), and made the return. On the other occasion the lady was sarcastic when I asked about a second opinion on the return to my card...bc she clearly wasn't sure about what she was doing either. Long story short, good place to buy shoes but don't try to return them. If you do, ask a capable employee...there are a couple in there...or just order online (to avoid these 2 ladies). Buying shoes is usually so much fun but they sucked the joy out of the experience.

As a fan and owner of Fjallraven, I will NEVER go in this store again. On a recent weekend, my…read moredaughter and I walked into Fjallraven Burlington. As I browsed the mens wear, my 9-year old Black daughter remained exceptionally well-behaved and within my eyesight. Then I heard a Fjallraven Burlington staff member ask my daughter if she were "by herself." So I walked away from browsing out into the open and asked the staff member "Sav (?)" if I could help with anything. The staff member said, "This is not a children's store. You need to keep your kid with you." The Fjallraven Burlington's staff member traumatized my daughter. No one should be treated like this. Unacceptable.

I was excited to see that Burlington has a Fjallraven store because I never knew they even existed…read more(and now I know there's one in Ann Arbor, Michigan too)! I had been thinking about buying a Fjallraven Kanken backpack (you know the one, the adorable square backpack that looks like a little kid's bag) for awhile so it was neat to see them in person and all the different colors. They also have lots of outdoor gear, other backpacks, apparel, and a sale area in the lower level. We stopped in twice during our long weekend in Burlington and the employees were really helpful and friendly, offering to show us any color of bag we could imagine and explaining some of the features of some of the products. The store is large and fully stocked with anything you need to be a cool Swedish hipster in nature! The products they sell are pretty pricey but the backpack we got is guaranteed for life and is water-resistant due to the beeswax coating. I really enjoyed checking out this shop and was impressed by the knowledge and friendliness of the staff.

I've been dealing with plantar fasciitis for years and have had a hard time finding footwear that…read moreworked and didn't leave my feet in more pain. Sean was incredibly knowledgable and took the time to make sure the Topo shoes were right for me. I can't thank you enough.

What a pleasure to be able to go to a shoe store that actually provides expert services when…read moreassisting you to find the shoes that are comfortable and fit properly. The selection of quality brands at competitive prices is very good. Most of all, the staff is knowledgable and really attentive-listening to our personal needs and concerns before making great suggestions and recommendations. A special shoutout to Mandy who helped us to make the right selections of boots and sneakers. We love the store and our purchases!

Had an amazing tour of the factory, got to check out the museum and had a nice time shopping in the…read morestore. Kids got to see first hand the power of American manufacturing and what is possible! I was blown away with just how much hands on and hand crafted these snowboards are! The 3-d printing area was equally cool and getting to speak with one of the engineers working on prototypes was equally amazing. My daughters are fully inspired by her now! Big shout out to Burton for opening their doors for tours to showcase and inspire!!

The staff is absolutely amazing! They helped me every step of the way in getting my first board,…read morebindings and boots. They did such a good job, I went to sugarbush the following day to test it all out and they nailed it. So happy!!!

This boot barn is a gigantic store, filled with leather goods like shoes, hats, vest, jacket and…read moreaccessories for men, women and kids. The front part of the store has men's good, massive shoe rack, a wonderful sitting area and the register. In the middle part is the women's items. At the back they have the kids and men's work boots. The whole store looks new, very bright, organized and clean. We spent a while looking through the vast collection of leather goods. I picked a leather vest for myself. My wife picked a leather belt. My daughter picked a pair of sparkly blue leather boots for herders. The prices were little higher as expected for quality leather items. The associates were very friendly. At the checkout they signed up us for a free rewards account. I received a 15% discount coupon email towards my next purchase. For the first time being at boot barn, we had a wonderful family time shopping here.

Interesting store full with boots and cowboy style outfit and accessories. We got kid's boots, my…read morebelt and my husband's leather vest. It's a little pricy but quality is good. Very spacious and clean in the store. A lounge sofa for customers to relax. Staff were very helpful and friendly. It's located in a shopping plaza but I think this is the only store that's open.

We live in Bend where there is the only other privately owned Patagonia. We stop by every summer…read more It is a very large store with a great sale section.

I wanted to stop in to this Patagonia store specifically to see if they had a sticker for my…read morefriend, who collects them. (Most Patagonia stores have a sticker with the city name on it!) I found them pretty quickly - they were just sitting out on the counter so I snagged one. The store is quite large and we took some time to browse - I wasn't really looking for anything specific, but it's always nice to be able to see products in person. They had a good sale section. I loved the local recommendations sprinkled on chalkboards throughout the store - so helpful! I also loved that we were greeted when we came in - it's a small gesture but can really make a difference when visiting businesses and I always appreciate it.

I love this store. Just got the cutest dress and the woman…read morewho owns it is just lovely!

I go here with my mom on the regular, and the saleswomen know exactly how to make you feel great in…read morean outfit that will fit you and make you look great! They also have a great selection of Eileen Fisher! This is a locally owned family business and it's a great business to support!

I had a great time finding some items in the sale area downstairs. I also grabbed a top from…read moreupstairs that was pricey for a sleeveless top but it was 20% off. I got home and realized it was tagged a M/L but the actual clothing tag was S/M. ( Italian Made and not visible unless you looked on the lower side of garment) Thought it was tight for a M/L ! I did exchange it without a problem and I found a few other things that came home with me. Overall I like the different items they offer that are unique and not " mall basics" . I will come back again !! (Only took off a star because I had to come back to get the correct size.)

I WENT BACK!!! Bahahahaha!!!!…read more Rough + Tumble leather bag Indigenous Organic Cotton Hoodie Coat Plenty of Salaam scores These are things I bought. These are things I love. The Rough + Tumble bag has made my year. I'm going back next season to buy it in Gold! I love the selection here. The women are fantastic. The whole place just makes me happy.