Asked to have a shirt laundered specifically spot treat the cuffs, not done. The real issue was the way the teen age staff responded. "We sprayed it, they were supposed to do the rest!" What should we do about it? Absolutely no customer care, service or respect. We have been here many times, this will be the final straw. read more

Maverick Cleaners - The store front, avoid this cleaner if you want a professional experience and care of your garment. - Laundry Services Near Me - San Antonio, Texas

You get what you pay for. May be paying $2 per shirt but the results vary. This particular shirt was a re-press. It actually looks worse now than when I took it out of the original packaging from the store. Shirt has never been worn, but when it comes back from the cleaners it looks like someone wore it. Kind of disappointed, been using this cleaner for 2 years and recently they've been slacking. Horrible customer service from the new ladies that work there. Nobody wants to hear about how your a sperm bank baby. read more

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The WORST cleaners. Would not recommend. They told us a pair of pants would be ready on Thursday the day we needed them by and when we went to pick up they told us the pants wouldn't be ready until Monday. We then just wanted to take them back and the place where the jeans were at was closed on Thursdays. Ridiculous. And the staff is super rude and unprofessional!! Why would I leave jeans there that wouldn't be ready by the day I needed them!? read more

Just want to know if anyone has ever gotten curb service from any of the employees? Just wondering cause my husband did??

I have been taking my laundry here for 2 years. I advise others to consider an alternative choice. In one batch returned I get a stain on a dress shirt, a button torn off on another and my suit damaged. The company blamed it on a "bug eating my material." The company denied accountability and I'm left a $300 suit damaged. Poor customer service!!! This entire batch did happen recently. All these issues in one batch. Store manager said this was a lot of issues and shouldn't be happening. They held everything upon initial inspection of pick-up and said they would call with the fixes. No call for 2 weeks so I stop in this morning. Manager relays the owner denied their doing. How do you get all these issues and don't take accountability... I left very disappointed with my new suit looking not how it was dropped off. They clearly don't care about doing the right thing, making the customer feel appreciated for their business, nor care about damaging my beautiful new suit. Again, please don't go here. I lost out on money, time, and a suit that was beautiful and brand new. Clearly the owner doesn't care and just wants your money. Dear owner, why don't you contact me and replace my suit at cost since it's brand new? You show you did the right thing and I'll reply back on here when you do that you did. Thus, showing you and your company respects our business and we can trust you. read more

Six weeks later we received compensation for the lost shirts--only 25% of the retail value for 6 brand new shirts. The owner would never call nor would the manager give us his name or phone number. Awful follow through. read more

I recently had 12 shirts laundered and pressed and Maverick cleaners did a great job with my shirts. The staff were kind and customer service oriented. I will return. read more

If you want a dry cleaner that will lose your cloths and has zero concept of customer service, then will lose your store credit Maberick cleaners is the place for you. read more

Didn't like how my black pants came out. Ruined. Dull. Not too happy. Will look for other cleaner.

These folks have now lost my second article of clothing and have broken buttons on almost every shirt I own. On the one occasion that they replaced a button it didn't even match. Cheap work equals cheap service. I know this now. Comet cleaners charges more but they are great and have even replaced buttons broken by Maverick. read more

so my experience wth this cleaners has been a very unpleasant one. I'm a police officer from a small engency if you can call us that. I have been goin to this cleaners for about 3 yrs give or take always have paid full price and never complained never asked fo any discount. I was just at the store a day ago and dropped my uniforms to be cleaned. I noticed the lady behinde the counter that she was looking at my patch and that she kept looking at the price list and back to my patch finally she gives me my ticket and I tell her I always pay full price. I left it alone and I gave her my credit card and walked out. This is a common occurence for me becuase I'm not a member of the major police department and out patches are similar but with a small differerance in the name. I then walk outside and I encountered a friend of mine and I start chitchatting with her noticed that the lady that had taken my uniforms leaves them on the counter and several customers come in and leave and my uniforms are still left there, I then ask if she's going to put them away and she says yeah we have a pile over there. so I continue talking to my friend who also picked up some clothes from the store and the lady behinde the counter proceeds to pick my uniforms up and she drops my shirts on the floor over the counter where the customers are walking in. I then wait to see if she picks them up and she doesn't even noticed that she had dropped them at all, she turns around and contines with whatever she's doing. I then walk into the cleaners and pick up my shirts with out a word and hand them to her and she takes them. I then leave the location and in my mind I just have this feeling that i shouldn't have left my uniforms there. This people don't have a clue about customer service at all. For anyone that doesn't know how much unifors cost for law enforcement they are expensive, One full uniform cost about 350.00 dallors. and for the agencies that are small uniforms are not given to you, I pay out of pocket for my uniforms. Needless to say the employees were upset that I have done what I did so they inturn called my Headquarters and complained to my supervisor. I was then notified that I was not welcome at the store. I have never asked anything for free I feel that if I get paid for my service I also in return should pay for a service provided to me.This location obviously don't know how to aprieciate good loyal customers at all. And I'm sure that the employee that I had to deal with was happy to see me pick up my uniforms without being cleaned,she had a smirk on her face when I got there. It was abvious that she must of had a polic officer give he or her baby daddy a ticket so she doesn't like police officers. read more