This place is a joke with no punchline. I had an appointment for an inspection, they kept the vehicle over night and never performed the inspection. Counter staff became belligerent when I expressed dissatisfaction with the lack of service and communication. read more

was told car wouldn't pass inspection because of wiring problem with fog lights that they couldn't fix. Suggested removing them which I agreed to. Was charged an extra $87.50 and given instructions to reinstall lights. When I did the fog lights worked as intended -no wiring problem. Brought the car back to show manager and was told I must have repaired wiring myself. Possibly an attempt to scam my 80 yr old wife who was waiting for the car. read more

I had to make an appointment for my new care ( used car ) that I brought less then a year ago. I called the day prior, a young lady answered and told me to be there at 10am the next day. When I arrived I had to wait 10 minutes, which was great. I was in and out within one hour. Mavis Discount Tire Brodheadsville (1949 rt 209) is located in the town of Brodheadsville PA in Monroe County, PA. The location opened in 2009. The store location is near Brodheadsville, Saylorsburg, Sciota, For a FREE price quote, to schedule an appointment for tire installation or auto service you can call 570-338-6071. Forms of payment they accept: AMEX, Visa, Mastercard, Discover, Goodyear card, Goodyear National Accounts, Checks, Cash. They offer these services: Tire Sales & Installation Flat Repair, TPMS Brakes, Brake Repair & Installation Alignments Oil Changes Suspension, Shocks and Struts Battery Replacement Muffler and Exhaust Pennsylvania State Inspections read more

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I went to Jack Williams because I had a stubborn valve stem cap I couldn't remove. When I got there, to my horror it was no longer Jack Williams but Mavis. I had prior dealings with them before at a different location and vowed never to go to another Mavis again. Well, I was there and it was only a valve stem cap right? They told me I needed 2 front lower control arms which they turned out to be half truth, I did need 1 not 2. They told me I needed rear shocks and other repairs totaling almost $2,000.00. This was a Friday and they were insisting I make an appointment for Sunday. I told them I would have my mechanic of 15 years check it out. He told me it couldn't wait, it was unsafe to drive in the condition my vehicle was in. He followed me to my vehicle going down the list of repairs and that I had to make an appointment for Sunday. After finally making it out of there I went to my mechanic and nothing they said was true except the one control arm. I recently moved and had my vehicle inspected by a different garage, this is the third inspection since then and neither garage has told me I need rear shocks or any of the other work they tried shoving up my a$$. read more

I want to give a big " Thank you " to Theresa and her employees, including the mechanics. They tried to get the two rear calipers and brakes installed as fast as they could, but the warranty company was very, very slow to pay them, and I had to wait until they did. The girls were very understanding, and Theresa offered me a coffee, which I took. I am on oxygen and was running out, so Theresa got on the phone with the warranty company and told them my situation, and 5 minutes later, Mavis was paid what they were owed. THANK YOU, THERESA, and all who work there. You have a customer for life, and a large pizza coming your way. read more

Bought 2 new tires a week later, 1 had lost air. After an hours investigation, they replaced the valve stem. 5 days later, the same thing. An hours wait and the original valve stem wasn't installed correctly & they replaced it. 3 days later, it's flat again. Avoid these shysters. read more

This location is very busy with repeat customers. I had four new tires purchased elsewhere mounted and balanced. It was crowded and folks just kept coming in. It took two hours to complete because I also ended up needed an unexpected oil change (another auto shop had done an oil change and left the cap off!). The tech alerted me and advise that an oil change be done because of the exposure of dirt to the engine lubrication system. The tires were mounted, balanced and I also had an alignment. My car drives like a dream! Those guys work very hard and customers just don't understand how tough it can be when it is very busy. You may end up having to wait, even with an appointment because lots of things are discovered when a car goes on a lift. I'd give 5 stars but the shop needs to get their bathroom fixed. read more

Quick service , pretty cool employees .I have bought my tires here , several times.

I would never recommend this company. I waited 4 hours for an appointment to get new tires for $1000. I was told it would be only 1 1/2 hours. So disappointed that I spent that kind of money and for the poor service!!!!! read more

Jay was very helpful when I went in for my oil change. He gave my vehicle a good amount of attention. Jay also noticed that my inspection was coming up and gave me good education in terms of how early I can get my inspection completed. Him and his team displayed great work and were efficient with their time. The only downfall is I purchased x2 new tires to pass inspection and was told during time of purchase that they have a lifetime warranty, which I was then informed electronically that it is not true. read more

I stopped in Mavis on a Wednesday made an appointment for Saturday at 10 o'clock to have my car inspected. sat there for 2 1/2 hours waiting. I finally had someone pick me up. My car was not ready until after five. Unexcused especially for having an appointment made. Not the best way to spend a Saturday. read more

If I could give zero stars I would, I walked into Mavis hoping to get a flat tire repaired, the customer was completely empty except the employees at the counter, the both were engaged in a non business related conversation and completely ignored me, after waiting around 15 minutes without any assistance, I left. Ever since Mavis and Jack Williams merged there customer service as gone downhill. I filled the tire with air from my portable air compressor and left. I did a quick search and found the J-Crew on interchange Rd. They were fantastic , they are the place to go for all you automotive needs read more

I was vey thankful for the assistance that I received from Mason when I went to Mavis tire in Thorndale, PA. Mason was training Michelle and he took time to stop what he was doing to assist me, at the same time the he continued to train Michelle to know what to look for when they diagnose a problem. I give that type of dedicated commitment a 5 star rating. Keep up the good job Mason. Thank you for your help read more

Ripoffs. Always adding things in when you don't need them even after you tell them don't do it. 120.00 for an oil change is ridiculous especially when the dealership charges 55.00. And don't bother calling customer service either they lie too. We were told that a regional manager would be calling but instead they emailed me a a shut me up voucher to use at their store. I'll pass. read more

Took my pick up to Brodheadsville for inspection. They failed it said it had a bad leaky shock with oil on it. Took to Ram dealer next day. Told them problem. They checked it and passed it with no problem. Tried to call customer service repeatedly. They never took the call and never called me back. They also broke one of my tpms sensors while mounting a tire. They never made good on that either. They are crooks. I would rather walk than take my vehicle there read more

Not the best and not the worst,tire wasn't right and needed much more expensive ones.the spair tire was changed but left in back seat.not a big deal but what the heck.and it ended up taking all day.they were nice there and answer all questions.waiting area could use up greading.and cheaper than nissan read more

Brought my tire in for replacement, had a blowout. Charged $250 for a new tire but they wouldn't install it on my car. I guess 2 minutes was to much time, so I canceled the extended coverage and I will never go back. I've been in the business my whole life and never dealt with such a****les.​ read more

STAY AWAY... scam artists 100%. They will tell you that your vehicle needs hundreds of dollars of work, whether it be for an inspection or while getting tires... work that is NOT needed. Luckily they tried that with me, but their mistake was telling me my issue was EXACTLY the same as they told my husband 2 months prior; my car is only 2 years old.... went to dealer and car was PERFECT. CONSUMER BEWARE read more

Brought my car in for 4 new tires and an alignment. They broke multiple wheel studs on my car and i supplied replacement. And tried charging $65 to put a damn stud in. Complete scams never use this tire shop. I recommend a mom and pop shop over these guys any day. read more

Honestly if it could get zero stars I would give them. Made an appointment. When I got there early, they said at least 2 hours... I asked why make an appointment if it means nothing? The jerk behind the counter said an appointment only means it will get done that day, that's it. He didn't care that I was on my lunch break from work or I had no ride. Just basically too bad. Will never go there for anything else if you're smart just go anyplace else read more

Husband took his company truck for an oil change and to have the front end looked at for tire wear . Next thing you know they are telling him he needs spark plugs, coil packs and his check engine light is on. Why did they mess with the spark plugs ? They were not asked to look at them. When he went to pick his truck up, it is now not running right, the battery was dead and yes, the check engine light that was not on when he dropped it off is now on. This is not the first time we have done business with Mavis, but I can tell you, it is the last. In my opinion this company has incompitent workers who are scammers and liars. It appears that part of their job description is to do whatever it takes to bring in money for the company. Shame on them. read more

I wish I could give them zero stars based on the counter person. I went there August 23rd around noon. I asked if they had used tires or if they could repair the flat I had. The counter guy looked at me like I was at a Burger King counter requesting them to fix a flat. The place was empty but he told me it would be a few hours before it could be looked at. I walked out. Went to Kozt tires the next morning and had a great experience. read more

Don't waste your time and money. Doesn't matter if you made an appointment they are putzes. Sat here for hours waiting to get tires put on nothing difficult not even an alignment. They cracked my front cap on my tire. Never again read more

After 3 failed attempts to get new tires installed at this shop. I will no longer use mavis or reccomend them to anyone. I was told they had my tire size in stock and sat in waiting room for 2 hours the first time, to find out they only had two. This place is a joke, avoid at all costs read more

Predatory and shady business practices. Needed a front passenger strut to pass inspection. I was quoted $800 for both front struts and feeling pressured to pass inspection I authorized the work under desperation to get the car legal. When I went to pick my car up I saw they marked up both struts 300%. The strut at most only cost $100 each instead of $300 each. I called customer service and got a hold of the regional manager Kevin. Of course he gave me the run around and told me I should have negotiated it in the store and they get they're parts from a reputable dealer. Unbelievable. Go there if you want to be ripped off. read more

Just a piece of advice, I've used mavis in Broadheadsville before and I was very happy, Anthony is a good manager, but if you see a guy named ed, steer clear. I dont want to give the entire place a bad review as I've not had any problems before, but ed told me he ordered tires when he didn't then when I called the next day (3×) he kept stringing me along saying they would get to it, and the tires were not even ordered! So Anthony calls me the NEXT day and tells me the tires were ordered and won't be in for 2 days. So only because if Anthony am I going to go through with getting the put on, but as I said steer clear of ed ! read more

My car had work done by my mechanic friend in another state. Had to get PA inspection. Pandemic related etc.... Car looked at 4:35 for 4 pm appt. Not horrible. Mechanics tells me wheel 'shimmys' while on lift using his hands. Need new tire rod. BS. Plus can't do wheel alignment post repair. Anthony tells me machine broke & won't be fixed for 2-3 weeks but be sure to get it done elsewhere. Wait, a tire store can't do wheel alignments for 2-3 weeks. LOL. Anthony told mechanic not to fail inspection when he inquired. Brought car to dealer next day and passed inspection in 20 minutes free of charge. Scammers for a few extra bucks. Enter at your own risk!! read more

I went in for new tires for my Honda Accord and it was fone till they put the tires on. After that my steaaring wheel was shaking so I went back and they told me I needed brake pads and roters. So I got them. The stearing weel still shakes and the car dosnt stop well. They messed up my car. It wasnt doing any of this befor I took it to them. The manger told me every day that he was going to talk to the head to see what to do. I went in today and the manger promested to call me he was going to have a meeting tonight and told me by 6:00 he would call me and didnt. Lies. Bad tires and bad people that lie strait to your face. I spent $ 700 all toll. Some day hopfuly when they get old this same thing will happen to them. I want my car fixed by them they were the ones that messed it all us so they are responceable to fix it. Dont ever use this place. They are money hungry and liers. read more

I came here years ago under STS and now I'm back under Mavis. The manager Anthony is the reason this place is awesome. I always feel like a valued customer and he is always honest with me. I'm glad he's back here because honest car repairs are tough to come by in this town. read more

Sold me tires had them installed, when I got home I checked amazon for the price of the tires I just had installed. Found them 1/2 the price and shipped free to my house! Went back the next day and spoke to someone about this and they confirmed it online as well. They noted it and said someone may get back to me. Well it's been over a year now. Lesson learned read more

I had to wait an extremely long period of time when I had nausea appointment to get new tires placed on my vehicle. I would not ever recommend this facility. The staff are not friendly whatever and certainly not attentive. read more

Took the car here for 2 tires to be put on. Was asked if I wanted to wait for it to be done, I told them I'd just pick it up later. 6 hours later, the car still wasn't done. Don't waste your time at this place! Complete incompetence. read more

Not the best "service" not the worst either. Had an 11:00 appointment for an oil change made DAYS in advance. Waited for an hour and a half till it was done... after I had to remind the guy behind the counter of my situation. NO sticker on the windshield either so I have to keep track of mileage??? Also the counter guy was way more concerned with taking pictures (odd) than his many waiting customers. Probably wont go back. read more

Made an appointment for an oil change for 8 a.m. Arrived on time after driving 30 minutes to get there. 40 minutes later my vehicle is still sitting where I parked it. When I asked for my keys back I was asked if I wanted to come back later. Don't take an appointment if you can't make it work. Sent my concern to corporate customer service. Got a "customer care ticket" and a week later with NO contact from them I received an email stating they canceled my ticket. I canceled my Mavis Card. Won't be back. read more

I had a question about the Cooper Tire warranty. Cooper referred me to Mavis. Once connected I spoke to Anthony. He explained the warranty in detail, indicating that the tire had to be inspected before it could be determined if the warranty applied. I drove to Mavis and Anthony and I agreed that the cause of the problem was "road hazard", to which the standard Cooper warranty did not apply. I was quoted a price for the replacement which was in line with the best prices I had discovered in an internet search I had conducted prior to visiting Mavis. While my tire was being replaced, I sat in the waiting area, where I could overhear Anthony dealing with other customers and answering the telephone. Anthony was knowledgeable and courteous; going so far as to assure, a very nervous customer, who was running late, that he would stay after hours, on a Friday night, until the customer got to the facility. My experience at Mavis was unusually satisfying and I highly recommend Mavis (and Anthony) for all tire and auto needs. read more

Came in for routine oil change. Mech took me under the vehicle and pointed out potential repairs I would be looking at in the future. Didn't try to scare me or sell me on other immediate repairs. I appreciated their honesty and willingness to take the extra time to explain. I find it much easier to trust a place that has a giant window in the customer area that allows you to watch the mechanics at work. read more

I purchased 4 brand new tires Nov 2018 and when the tires were installed I was told I needed an alignment which I was charged for. I took my car in Feb to have the oil changed to my regular mechanic and he told me I needed all new tires because the alignment was completely wrong and all the tires were badly worn and needed to be replaced. I will never have Mavis Tire do anything to my car again. read more

I dropped off my car for oil change and tire rotation on a Saturday. They never called to say it was done. After checking car for service I noticed the oil filter and oil was never changed. It was tar black. I had marked tires. They never rotated them I got them back with 25 pounds of air. I called next day only to have manager Tony hang up read more

Courteous, honest folks who genuinely care and do a great job. I've been a customer for years and highly recommend them.

My wife took her jeep for an alignment and was told she needed new front tires. Due to us leaving the following day on vacation and me not being there they took advantage of her and sold her horrible Chinese tires. As if this wasn't bad enough they also screwed up the alignment causing those already horrible tires to only last about 6,000 miles. I called and spoke to the manager Anthony and was told that if we brought the tires in and bought four better quality new tires he would give us full credit for the crappy Chinese tires they originally sold my wife. In between deciding what we were going to do I took my truck in to have state inspection completed and was told my front brake pads were cracking and crumbling and were in desperate need of replacement. I opted to do the work myself as my confidence in their ability to actually perform quality work was slowly diminishing. Upon removing the brake pads in question it was abundantly obvious that not only didn't they ever remove the calipers to actually inspect the pads but the pads were in absolutely satisfactory condition with zero cracks or abnormal wear! When the "technician" Mark was confronted about the brake pads he admitted that he never removed them for inspection. After this incident we decided we would take them up on the offer of the tires and give them a chance to make good on several questionable dealings and I contacted Anthony. I spoke directly to Anthony and he completely denied ever making the offer but tried to sell me ridiculous tires for that type of vehicle. Strike three, and probably our fault for returning to Mavis of Brodheadsville. Took my wife's jeep in for inspection due to us realizing the inspection was up and they were the only place open and available on a Saturday (for completely obvious reasons now), was when they failed the Jeep's inspection for "leaking rear struts" on a 2015 Jeep with just over 40,000 miles. When I asked to see the leaking struts they showed my some discoloration on the casing of the strut which was obviously dirt from driving in the winter with absolutely no sign of leaking! Not sure if it's a coincidence or not but it was the exact same technician that told me my brake pads were "cracking and crumbling" that told me the Jeeps struts were leaking. This place is extremely unprofessional and has no ability to perform honest quality work! read more