Took auto in for an inspection, had appointment but ended up waiting for about two hours. Waiting…read morearea was very nice though, coffee, snacks, very cozy. Customer service was great, they went over the findings in great detail. Liked the goodie bag too, nice touch. I will return.

Boy, did these guys take ME for a ride! I had just bought a Jeep and was taking a trip around the…read morecountry. I knew I would need to get an oil change a couple of times going around, and when it was time, we were in Gettysburgh. We had limited options, and Mike's Kars had good review, and he was a mile from our hotel... so... we took a chance. Pros: Seemed to do adequate work, we didn't have any issues with the car. They came and picked us up CONS: OMG where do I start. This guy ripped us off at every opportunity. 1. I had just purchased NEW bigger off-road tires and we had about 2000 miles on them. Mike decides it's time for my 41k service, and that included a TIRE ROTATION! He KNEW they were new tires. We wer traveling and exhausted and had exactly one day to get the oil changed before heading to our next destination, and extended our hotel to get this done, so I didn't THINK about it but he CHARGED ME $200 TO ROTATE BRAND NEW TIRES! 2. He told me my battery needed replacing, probably the original one, blah blah. I have no idea if it really needed it or not, but he used a scare tactic. I was traveling with my daughter and he mentioned "What if it doesn't start and you are in the middle of no where." I went ahead with the battery but he charged me a WHOPPING $400 FOR IT!! I called my dealer when I got home today and he told me a battery for that Jeep costs $100!! And that I got ripped off once again. 3. He also told me that my radiator fluid was turning acidic and needed flushing. ANOTHER WHOPPING $200+ for that. I asked my dealer who looked at the inspection report for my Certified Pre-Owned Jeep and the chemical report when sold to me was no where near what this guy was telling me. 4. He also said there was a leaky seal on one of the ball bearings and they "discovered" it when the rotated the tires. My dealer said a leaky seal could definitely have waited. 5. Finally, the oil change we came IN for. Instead of giving me Full Synthetic oil which everywhere else was $48, he gave me some kind of blend and charged me another $200 or so. When I got out of there he had stripped us of $1300. Two girls on a road trip. He saw us coming a MILE away and took advantage at every turn. My dealer said all of that would have been taken care of at ANY dealership and that this guy charged me about 4X what it would have cost and of course, the leaky seal and radiator flush, if it was really needed, would have been NO charge. So. They may do ok work, and they may be convenient. But they will take advantage, overcharge, and rip you off every chance you give them. I do NOT recommend these people at all and am MORTIFIED that they did this, and charged over $1300 for what should have cost us around $150.

This is the best shop in the York area as far as craftsmanship goes. Nice family business, the guys…read moreare always there. I've been a long time customer since 2019 and have never been disappointed. They replaced my brakes, and when they wore out abnormally early, they replaced them free of charge. The owner always recognizes me, asks me how I've been, and it feels good knowing I'm more than just a number. Most recently they squeezed me in during their busy schedule as my tire valve cores broke and I needed them replaced ASAP and I'm extremely grateful. Their quality of work is the best around and I plan on returning next time I need them, as it has been for years.

This place was good once. Mechanics are top notch. Bob the owners son is ignorant…read moreto women on the phone. I went there with 4 vehicles for over 20 years. He is the only reason I found better service after treating my wife like sh** and then telling his daddy a lie about what he did. My suggestion is beware of this place for the above reason and high prices. you can do better.1/2 a star

I've been taking my cars to Randy for several years. I've always gotten competent service, fair…read morepricing, and clear communication. I would not hesitate to recommend him or his team.

Very honest and trustworthy, sometimes hard to get scheduled but it's worth the wait , if waiting…read morefor car to be done there is a small waiting room in front with a tv

I would absolutely recommend this repair shop for high quality and honesty in their repairs. My…read morebrother highly recommended this shop to me a while back and several other of my experiences with them have been very good. The folks at S&S really helped me out today; a different local chain was pushing really hard for an expensive repair I didn't need so I went to S&S for the service instead, they looked it over and said instead that everything was good to go instead of just trying to make an unnecessary sale. Thanks to them for being trustworthy and excellent mechanics!!

This is a great family owned garage. We had are car inspected here. Was the end of the month and…read morethey got us in quick. Had excellent service and price was very reasonable. Will be a returning customer. They staff is extremely knowledgeable and very helpful.

I purchased a pre-owned Toyota Tundra from Devan Musser (Sales mgr) a few months ago. First time…read moreI've purchased from a dealer. It took a while (several back & forth negotiations- we were there a couple hours). I've never been thrilled at the American "bartering" process but I was satisfied at the end of the day. The truck did have an oustanding engine recall on it (which was fully disclosed). I got a brand new engine from Lancaster Toyota as a result (went from 60k miles on the engine to zero!). They are honest people, which is the most important thing when spending over $40k on a vehicle!

On the road with engine troubles. They got me in and repaired quickly…read more If you drive a Sprinter you know how challenging that can be.

Great service and excellent results. Had them Install a new…read morecustom exhaust and it sounded awesome

This has to be the best place to get your car work done in PA…read more They are a solid shop and stay within the estimate when working on your car. They called me and said that it would be a little over a grand in work. I thought it would end up being more after the work, but it ended up being exactly on the dollar. They know exactly what they are doing and take the best car of your car. I have an older truck and parts are hard to find, and they got them all at the best prices I've seen!! Pilgrims is my new shop for everything!!

State inspection was quick, economical and very well done! I made an appointment a few days out…read moreand had no problem getting in and out in a timely fashion. Felt like I got incredible customer service and solid auto inspection. I will definitely be back!

We were driving to my mother's house one day when the transmission went out in our vehicle. This…read morewas the closest place we could make it to, but I immediately knew we were in good hands. They got us in, taken care of, and back on the road as quickly as they could, explaining each step of the process to us along the way, and while it was a little costly, it was worth every penny. If I'm ever in the area again and have car trouble, I know the only place I'm willing to trust!

Friendly people and great service. let me know everything that was going on and loved the pickup…read moreafter hours they have lockers To get your keys.

The employees are so nice here, quick to respond, very trustworthy and won't try to bs you. Highly…read morerecommend.