Price was too high !!! Can get it cheaper most any place, including dealer. It's and oil change.read more

Let me begin by saying that the people here are pleasant, and if you are looking for an oil change,…read moreit seems fine. It isn't inexpensive, and they try to upsell you on lots of different things, but if you stick to your guns, you are in and out in a half hour with $100 oil/filter change. In my case, I always rotate tires with an oil change. My usual service place was backed up; couldn't get in before a long trip and I wanted to be sure I was on spot with my service interval before I left. After the oil/filter change, and batting away the upsells, the manager tells me they can't rotate my tires because my lug nuts are "swollen." So I never heard of that, asked him to show me, and what I saw was a scratched up lug cover from prior removal. He refused to perform the service. I went home, pulled out my lug wrench, and it fit the nuts just fine. I'm not really equipped to swap tires on my own anymore, so I went to another place a block or two from Valvoline. Although they thought it odd that I wanted a tire rotation alone, without the oil/filter change, they put it on the lift, and the tires were rotated ten minutes later. I'm frustrated because had they told me that they couldn't do them, I would have left; most places discount the bundled services. Wound up costing me more and taking more time. And the young man who impressed me with his manager title and six years experience left me questioning whether I'd use them again.

Travesty . I believe because I drive a Mercedes (cargo van not a fancy model,cost less than nice…read morepick up truck) these idiots thought they could sell me new brakes. Came in with a 2022 vehicle just recently serviced at Mercedes and these fucking dingbats tried telling me I need new rotors on the front of the my truck to pass inspection and that they are 36/1000 of an inch to thin . Lols, I was almost pissed then I remembered that I was at some corporate auto repair shop and these dudes are fucking coward idiots. These dudes are wiser than Mercedes techs in major Metropolitan areas ? . Yeah , tried to charge me almost 800.00 for brakes . It's comical I couldn't even be pissed . Stay away from these scum bags, especially in Sayre.

Well I called number and still not happy! They said there was nothing they could do. The prices…read moreare as stands. She paid 13.00 each for 5 quarts of oil and other hidden fees total oil change cost her 79.56. I owned that car and used same oil full synthetic and never paid over 40.00 at a Chevy dealership. We just had an oil change yesterday on our new Chevy Silverado 6 quarts of same full synthetic oil, 5 point safety check, and topped of fluids and paid under 40.00. M&J down street from these full 41.00 w/tax come on people. Please do not waste money on these people for oil change and certainly don't pay 13.00 a quart!

Not trying to put blame on anyone but I've got a few problems. I've taken my Jeep in to get an oil…read morechange 3 separate times. Every time after there has been a problem with my Jeep. Every time the oil change last 2-3 hours. This last time it took 3 hours. When I went to go pick it back up one of the workers made a comment about how my Jeep is old. I'm just annoyed that I no longer have a car to drive and it's pretty weird that every time I go in something wrong happens in my Jeep.

About a month ago bought four tire for my husband for 750. Not even two weeks driving one tire…read morestarted have bubbles and they told him it was his fault ,and wouldn't give me full money back which was 170 .. would not advise going to them

I'm really angry that I bought into Cole Muffler's "your power steering fluid is bad" scam. They…read moreadded $70 onto my bill to change it, and now I find out that's a well-known scam. I didn't ask them to look at it; my car was there for exhaust work. Now I wonder if it really needed the full muffler replacement that cost $380. UPDATE, 2 days later: Mavis/Cole contacted me based on this review, and my husband was separately contacted after giving severe feedback in the customer satisfaction survey he got after this service. Mavis/Cole has reimbursed us for the full cost of the PSF replacement. The store and regional manager apologized for this happening and agreed it should not have been done. (I pointed out that I have a Mavis/Cole receipt from a couple years ago showing that they recommended changing the PSF just 6,000 miles after it had been done at the dealership, when obviously it was not needed--so I think this is an ongoing issue. Caveat emptor!)

Scheduled an online appointment through Mavis to get my oil changed and it was a good experience!…read moreThe only part that was a little confusing is which building to go to after I got the confirmation email, but there were people to point me in the right direction. The staff were very nice and the price was reasonable!

BRANDON the service manager was very knowledgable and practical in his guidance. Definitely…read morerecommend this location if you need repairs.

I have always been treated so well when I bring my vehicle here. They call and update you, discount…read morethe price as much as possible, they do great work, and they are just so kind to their customers!!

Service is quick and they use Valvoline Synthetic oil !! Pleasant!! Location is convenient to me…read morealso!!

Do Not Go Here! Went to change my oil after getting it done here during the winter and they…read moretightened the oil filter down so tight I struggled to get it off with an oil filter wrench plus they forgot to put 5/6 the screws/tabs in for the skid plate that covers my oil filter and drain plug. On top of that it is extremely expensive, cost me $190 for an oil change for a simple 5 quart 0-20W change that took them 15 minutes.

My political bumper stickers came back from inspection sliced up, presumably with the box cutters…read morethey use for inspection sticker.

My son is a student at Ithaca so when he called us in Maryland to tell us his car wouldn't start,…read morewe began to panic. Relying on strangers is always a crapshoot and finding an honest auto shop is, unfortunately, like finding a needle in a haystack. Jason and John were both very helpful and assuring that they could fit my son's was the relief I needed. Thank you Ithaca Auto Service. You are a lifesaver!

Not long ago, I would have given a 3-star review because of the INCESSANT "do you want this, do you…read morewant that?" even AFTER I specifically asked for ONLY an oil change. It's okay to be told my battery is old or my air filter may need changing, but it used to be A LOT more annoying. Not anymore. The last several times I've gone to get my oil changed, they did it with minimal "suggestive selling" which I GREATLY appreciated... and is definitely going to result in me actually taking them up on something if they do suggest it IN PASSING. Overall good experience, quick enough, and thorough without being annoying... so back up to 5 stars.

Added new oil without draining the old oil. Vehicle became disabled 500 yards down the road with…read moreimmense amounts of smoke pouring from it. Filed a claim with customer service and have yet to hear from Valvoline. A 20 minute oil change cost me $150 and took 2 hours, with employees draining 12 quarts of oil from my car in an insurance company's parking lot. Not one representative has checked on my vehicle, which still doesn't run right, three weeks later.

Stopped in here on the recommendation of my sister and was super impressed! Jonathan had an very…read morewelcoming attitude and was very thorough with the car inspection. The entire process was less than 20 minutes and I was on my way. The other employees were friendly as well with their customers. I even found a $10 off coupon online to use! Next time I'm in the area I'll definitely return to this location!

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Tunkhannock.

DO NOT TRUST THIS GARAGE WITH YOUR VEHICLE OR YOUR SAFETY! If you drive a heavy-duty truck, stay as…read morefar away from R&G Auto as possible.I brought my 6.7L F-250 to them for a routine alignment and a wheel bearing replacement. They went completely radio silent and never provided a legally mandated written estimate or got my signed authorization--a direct violation of Pennsylvania consumer protection laws. I had to call them two days later, only for them to state, "Oh yeah, it's done. It will be $1,060."The true nightmare began when I picked up the truck. It was still grinding, and the steering wheel was shaking violently, which it never did before I dropped it off. They actively sent me down the road in a dangerous, structurally compromised vehicle without a single care for my safety. When I brought it back, they tried to blame a front bearing. To eliminate that excuse, I replaced the front bearing myself. Two days later, it was still shaking, so I brought it back again. This time, they tried to claim my differential was bad.Knowing they were guessing, I took it to Williams Ford for a second opinion. That is where the truth was uncovered. R&G Auto had cut a massive gouge directly into my axle housing--a permanently fixed, non-serviceable structural component where the bearing seats. They completely destroyed the axle assembly and hid the damage from me, letting me drive off with a ruined drivetrain. They refused to fix it, only offering to refund the original $1,060. However, Ford required $5,400 to completely replace the ruined rear axle housing, forcing me to pay out of pocket.Their hack job also forced me to take the truck to Mavis twice. First, Mavis had to redo the alignment, which R&G left completely out by .17. The manager at Mavis was completely shocked that my brand-new tire even made the drive from Athens to Wysox without blowing out. On the second trip, Mavis had to completely rebalance the tires because someone at R&G had ripped the inside rim sticky wheel weights off while attempting the initial alignment, leaving my wheel completely unbalanced. In total, R&G's negligence and lack of care left my work truck broken down and out of commission for 51 days straight.I took them to local small claims court to recover my actual costs and my 51 days of heavy-duty loss of use (demanding around $6,700 for parts/labor and $5,300 for vehicle use). The courtroom was an absolute joke. It pays to be friends in a small town. The garage owner openly called the magistrate by a shortened nickname throughout the hearing. The judge let the defendants act as their own "expert witnesses" simply because he "knew they've been mechanics a long time." The garage's only piece of evidence was a photograph of a completely different vehicle, which made no sense. Unbelievably, the judge ignored Ford's factory documentation and only awarded me the original $1,060.

Have been going to these two guys for a long time, I have several vehicles that I've taken to them…read moreand they have always been very professional and they've always been able to service. They are a locally owned shop, which means they are not tied in to some large corporation not even in the valley. They've done everything from rotating tires and oil changes to replacing an engine in my 72 Pontiac convertible. Russ and George started this business by knowing what they're doing. They themselves have older muscle cars and newer also and they work on your vehicle as if it is their own is my opinion. They have always fixed what was broken and never had to inflate the price but if they see something bad they bring it to your attention and I've always trusted their opinions.