I'd like to continue using them but the last oil change I had a metal protective piece for the…read moreengine drop so that it scraped the road within five miles of leaving their garage. it was damaged and two bolts were missing. they did nothing and said I hit a curb which I knew was definitely not the case.

Dec 26, We towed our pickup in and dropped it off. We explained that we would be out of the area…read morefor 3wks, so we did not need it until then. We also stated it was our only vehicle and would need it then. Almonds called us week later to explain we needed a new manifold & the price. We told them to go ahead with the repair & we would be back at the end of the following week. They called us again 4 days before we were to return to tell us they lost our truck keys, so they had not started the repair yet. 2 hours later they called to say they found our keys. We told them again we would be in late that same week for the truck. Jan 16, Friday, we called to pay for the repair by phone, so we could pickup our truck Saturday . We were told they had not even started our repair yet! I scrambled to call around to find a rental car for the weekend. I finally found one available at Budget-it cost $300! We drove there first thing Monday, only to find they had just pulled our truck into the shop then proceeded told us that they had no idea when they would finish the job that it could take a few more days! I was very upset and told him how he cost us money and he did not care. He admitted he lost the keys and waited 5 days before calling us to tell us! He also admitted he failed to get our truck into the shop in over 3 weeks time, knowing we were coming back to no vehicle and he then admitted not having anyone let us know it was still not completed or why. No follow up, no customer service. NO APOLOGIES AT ALL. JUST AN OBSTINTANT and ARROGANT ATTITUDE. ONLY INCOMPETANCE FROM THE START. I would not trust this place, as they have proven to be unreliable and incompetent when you need them most!

From the first time I took a chance on them and stepped foot into the building I was sold. This is…read morea small town business that still runs like a small town business. They fixed my problem without doing unnecessary work or trying to sell me things I didn't need. I came back the second time with a minor headlight issue and they literally fixed it up, shook my hand and said have a nice day! They are friendly, honest and dependable and I for one can NOT say enough kudos to these guys for being great at their craft and being the complete opposite of the stigma that sometimes comes with repair shops. Bravo!!

First time I've used these guys, was recommended by a local and they delivered timely &…read moreeconomically. Saved $ 225 on auto maintenance from what the dealer was offering, been great so far... more to come, next will be tires.

I purchased a car here and the prices were non negotiable which was a plus for me. Several friends…read morerecommended this business. The purchase process was straightforward but also kind of odd. The salesman met me inside with his sunglasses on and did not introduce himself? He was very vague when I asked him questions about maintenance and warranty. I needed a car because mine had been totaled and this place was recommended , but still I think they take no pressure to the extreme. It seems you can still be polite and friendly.

My A/C was fixed and works like gangbusters. I was given a list of my car's functions that are…read moregetting marginal which I was well aware of. I will probably have these guys fix stuff in the future.

Well we have brought our cars for as long as we have owned them. And while they are under we…read morewarranty. Helpful service persons .our oil change was fast and done in no time at all. They have a nice waiting area, and have tv and vending machines, and a free coffee machine.

Went in because I could hear my car shift from 2nd to 3rd and thought it might be transmission…read moreproblem. Turns out the front hub assembly was worn out and making noise around 30 mph and higher that was throwing me off. They charged me $120 to diagnose the issue and then wanted $610 to replace the part. Mind you this is ~$100-150 part online and just over an hour of maintenance. Took it to another mechanic who said he would've charged me $10 for the diagnosis the issue. He ended up charging me $300 and had it done in about an hour. I've avoided dealers for many years because of this crap and I'm sorry I came in. Please stay away and use the local guys like All Star and Smitty's.

They do great work! Honest accurate and helpful. In addition to that their communication skills…read moreand techniques are unmatched. Their record keeping helped me greatly when a deer totaled my truck just after they did some work on it. These records helped convince my insurance to kick in a bit more for the settlement. Again, great place and a great bunch of mechanics!

Without a doubt the best auto experience have ever had. Professional, excellent service, and…read morehonest. Only place have ever been to, ( dealerships and surrounding auto shops from here to deep into gainesville) have been to where you get all 3

Took our Yukon into these folks, ac wasn't blowing cold. Previously gmc/chevy in gainesville…read moreprediagnosed the repair and charged 800 for the wrong diagnoses.and wrong part to fix the ac. These guys Told us how long it would take gave a very descriptive diagnosis and two days later we are blowing cold air once again. The price was very fair for what they did new ac compressor flushed the system and new belts. I would recommend their services and would use in the future which will most likley be my go to for services.

This is a family-owned place, and I always love to support local and family places…read more I was recommended this place by a colleague and read all the reviews online. They are exceptional! They tell you exactly what you need and nothing more. Their pricing is very competitive in that I believe it was fair and service was good. They provide you with a quote and breakdown via text message that leads to a website with price of parts and labor for each thing. You could even text their number, which was great. The main reason why I am only giving 4 stars instead of 5 is because of communication. When I called about my car that was towed there, I asked about turnaround and expectations. Now, when I got there, they had a lot of cars in their lot. I definitely did not mind that it took longer than expected. I didn't call or check-in every day but I did try to get updates bc I needed to know if I needed to get a rental. I wasn't given turnaround time and with the games and events happening in Gainesville it got too late for me to get a rental. I honestly felt like they were purposefully not answering me or answering me at the end of the work day. I know I could've just gotten it but one of team members I know was truly trying to save me money by telling me to hold off on getting a rental until I heard from them. I ended up not getting a rental which was difficult with work. I ended up asking for some leniency at work and would bike (which was scary on Archer), but it was fine. I am very grateful and would definitely come here again but now I just have no expectations with regard to their communication.

I've been taking my car & truck in for various services here for a few years now, and continue to…read morebe impressed by the quality of work these guys do. The thing that stood out to me immediately was the level of honesty I consistently receive from them. As well as doing a good job, they are always extremely fair with their prices. If it helps frame my review, this is the type of work they've done for me: -oil changes -timing belt replacement -radiator replacement -tire replacement -consultation prior to used car purchase -door hinge repair -valve gasket cover replacement -diagnostic services -various odd & end help when I've had trouble with DIY projects Knowing that these guys are there for me when I have automotive difficulties, I'm never anxious or concerned about automotive repair work. They put me at ease, they charge fairly, and their work is top notch. I'd happily drive up to an hour to do business with this shop.

Drove 30 minutes to get 1 singular weld (after I spoke to someone on the phone) get there and the…read moremechanic tells me he's not getting on the ground today because he didn't want to get dirty and to come back another day. You're a mechanic...

I hesitantly went in to get a quote for my car that was having issues, and Wendy was so kind and…read moretransparent that, even though, the repairs were as costly as I had feared, she made me feel at ease. I was confident in paying that amount because I knew I was in good, honest hands. Her and her husband are good people. I will continue to go there for all my car needs for as long as they are open.

I would not recommend Ahren's-- especially to university students-- based off of my experience with…read moretheir team and their extreme upcharging of parts. Their pricing is not honest at all. I took my car in with serpentine belt issues. For my make and model, this part generally costs $30-$50. Ahren's priced this part at $80. Their diagnostic examine also found belt tensioner issues. For the serpentine and belt tensioner replacement combined, they quoted me $512 of repairs. This is extremely high and gives me the inclination that this is another mechanic in town that is trying to take advantage of college students who are not as informed on car repairs. I do not think the presented quote is fair by any means so thanked them and let them know I would not be having service done their. I was presented with an $85 fee for a half-hour diagnostic look. This fee was not disclosed beforehand at all, was not mentioned verbally, and I did not sign anything agreeing to this fee. Take your car elsewhere. I took my vehicle here just out of convenience of location, but have previously had much better service at the Firestone off of Archer and with Billy's Auto Repair & Towing. UPDATE: I went in to pick up my car and wish I could leave a negative review. If you take your car here and leave without even having any work done, you will be charged an $85 minimum. I asked why I wasn't informed of this in anyway (no signatures, no verbal inform) beforehand and the woman working the front desk had the owner come out. He raised his voice and started asking why I hadn't taken my car to Billy's or somewhere else. In his rant he referenced other reviews that I have left on Gainesville for miscellaneous places which was unsettling. He lied and said he listened to my phone conversation, saying that I was informed of all fees beforehand-- I certainly was not and he wouldn't play the recording. I have lived in Gainesville for many years and can say assuredly that this is one of the shadier places in town. They use deceptive business practices and their prices are anything but honest.