I used to be a tires plus cistomer but thier tires are so much cheaper. Great customer service and…read moreI am happy I made the switch

first time at Macon location, made an online app and purchased tires online; they were quick and…read morevery communicative with everything. They made my experience as a woman super easy (Ifykyk). Definitely saw how they all worked as a team. Will be coming back, thank you. ‍

DISHONEST, owner lacks integrity and is lazy…read more Mechanics don't reassemble your car correctly. BEWARE. These folks are shady. They missed a lug nut on my wheels when getting new tires, let me drive around with it, and the owner went straight into defense mode and claimed that it was missing to begin with. He wouldn't refund me for the install cost and was nasty. This place is also unprofessional, they never call you when your vehicle is done despite always asking when I'm there. Additionally, the owner that sits in the back is grumpy and sighed that he had to get up and came to the counter when I was there to pickup my car. He just looked at me and kept eating his lunch when I walked in. This place is not reliable and I wouldn't trust them. The owner has no integrity or honesty.

They used to be great and I said buy your tires from Vineville tire and no other. That was when the…read moreold man was living and at himself. Now, robbie with the pop bottle rings on his fingers is running things into the ground. Liberace had better rings than that. They claim to be able to do lots of stuff mechanically with a car. The fact is, they mess up things and won't stand behind their work. Let me say that again:THEY DON'T STAND BEHIND THEIR WORK! Took my car to them because of an intermittent starter problem. Broke the bolts loose from the exhaust to get to the starter. No problem they said. Yeah, there were now more problems. They either didn't put the bolts back the way it should have been, missed a few or whatever.Rattle, rattle, rattle.Potentially dangerous now. Don't work on a car if you don't know how to repair that model. But, why let making money get in the way? duh. I later took it to another shop who said I need a new starter.Problem solved. How simple is that? How simple is robbie not catching that a starter needs replacing?It's not rocket science. Simple problem but robbie wasn't smart enough to figure that out. Typical. Took it back to them. I had the starter issue and electrical issue. They charged me cash money for saying they fixed it but didn't. I take it back and good ole robbie says "no." No what? You took cash money from me to fix it and now you think your cheap glass rings that don't even sparkle on your fingers entitles you to tell customers that when they messed customers' cars up to simply go away? Liberace wouldn't do that. I know10k gold when I see it. Not sure if it was that or simply 10k plated. Probably plated. But to parade that around on one's hand like it's a magic wand? It's very silly.He acts like royalty. I finally had to file a complaint with the CC company and a BBB complaint. They almost missed the deadline to reply to the BBB which would have defaulted in their rating down. They replied that they didn't contact me, reply or refund my money because they "knew" I had filed a charge back and I would get my money back from that. Really? Are you kidding me? Did they have to hire a rocket scientist to come up with that clever reply? Let's recap: They don't fix problems they create on your car, and don't refund money customers paid to the to fix problems. Their business model is to let credit card companies process charge backs? That's how it worked out with me. Liberace would never do this. Ladies and gentlemen, this is how they do business if you have a problem. They ignore it and if you show up, usher you out the door. Move along. Nothing to see here. Go away. We have other people to get money from. When the old man ran the place, it wasn't like this. It was wonderful. Now, robbie just messes things up and hopes that the customer goes away never to come back again if they mess things up. Go to vineville tire at your own risk. If things go well, great. If they go bad, you lose time, money and the use of your vehicle because of them. I can't believe how this guy behaves to customers. He wants one class of customer and no other. If you don't fit that model, he just tries to sparkle his rings at you like Elisabeth Taylor as if that matters. He doesn't look at thing like Miss Taylor. I recall the day that robbie was in a head on collision on Vineville Ave a few years ago. It wasn't busy that day in the shop. The old man was concerned telling me all about it. He was upset and no doubt about it. I was so very shocked what he said to me on that accident with robbie. I just couldn't believe what he said. But, I now see his point and the old man was very right. Expect to get an attitude if you go in. Expect them to think that THEY gave you a great favor by simply working on your car. Guys, keep your receipts. Use a credit card. Drive the car on the highway, look under the hood the day you get it back. Document it. Take pictures before and after. They are a "likeable" company. By that I mean, when you walk in the door, they either "like" you or they don't. If they don't. You need to leave. LEAVE! Take a gander at the gaudy rings. Maybe he doesn't know how to buy diamonds? Maybe he just doesn't know? Maybe he loves spending money on gumball machines? But wearing two such rings is something that only Liberace would do and people actually liked him. To my knowledge, robbie doesn't have a piano in the office. Liberace had more hair than robbie even if it were kept in a drawer. People take notice and will go somewhere else. The tires come from a central warehouse and are ordered usually on the day you come in. It should be the same price at the next place down the road for tires. If Vineville charges more, you know why--it's the rings. The difference with any place and others is the attitude. Vineville tire, it's not still 1958.

I recommend coming here for an oil change. Out of the three Jiffy Lubes in Macon, it's the best…read morefrom my experience. They are quick, reliable, and friendly! They have a nice waiting area with a picnic table under a tree.

Please note, this one-star rating is purely for the seemingly fraudulent manner in which this…read morelocation conducts business. I would rate the mechanic work a solid 4, and the customer service also a solid 4 (assuming they are not in cahoots with the location owner vis-a-vis usurious fees tacked onto your service). I had an oil change on the same vehicle today (8/20/25) on which I had an oil changed performed on 5/15/25. I brought my receipt from the 5/15 service to ask- it seemed a little high. When I questioned the $4.50 "Shop Supply Fee," I was told it was to dispose of oil. This seems odd, and a bit high, considering many local car shops will take your used oil for free, and that used oil is typically worth between $1.50-6.00 per gallon. The "Shop Supply Fee" on 8/20/25 had increased to $10.24. That is a 125 percent increase in a dubious (aka "bs") charge over a period of three months. The fees charged for "State" and "County" are also different, and I'm not sure how they change an annual tax rate between May and August. In other words, this location will add and change prices at their whim. The prices advertised are lower than the prices they charge. It's called "fraudulent inducement" and "detrimental reliance" under the law, but I don't have the time or desire to pursue it legally, so I figured I would warn everyone about these tactics before they go so they can make an informed decision regarding their car maintenance providers.

Uh Oh, Uh Oh Uh Oh, Uh Oh -- crazy in love with Lexus, crazy in love…read more Went for my oil change and my vehicle needed brakes so I got a loaner, the 2009 RX300. When I see the commercial it always made me smile! :o) Anyway I drove around and checked out the riverside area, went shopping and had lunch. The 2009 RX300 SUV is Amazing! The Service Consultant (Wayne) was the best! He was friendly, courteous, and very professional. Thanks everyone for getting my vehicle serviced and out in a timely matter and for letting me drive that beautiful new machine around!!! This is my second visit here and I am very pleased each time I come in. I know that most dealerships provide loaners, but my excitement came when they gave me THAT one!!

Never trade a vehicle with them, here is their business model. They put Kelly Blue Book on their…read morewebsite to lure you in, lure you in for what your vehicle would be worth. You get the KBB estimate, decide it's not too bad. You go there and they say kbb is just a tool and their tool they use is wayyy lower based off of whatever they want to say in order to low ball the trade. Keep in mind kbb uses avg of all sales and purchases to give you these trade in prices. Well here is where you get played, they say this amount ($$) is the best we can do. They tell you they don't have a margin to be able to offer more based off "their business" model. They suggest hey we are a certified CARMX certified trade company or something like that. Send in the vin an miles and pics and they will give you a price which is usually more than our. We can use that amount as a trade and CARMAX will come pick the car up and sale it because we can't make a better profit. They already know what CARMAX offer will be and come in lower in order to insinuate CARMAX offers more because they make their profits on the finance side rather than the sale side. We guess what, they didn't sell the vehicle (little blue SUV on their lot) to CARMAX as they said they were because there is not profit in it. They chose to keep it and list it for more than $8K more lol. They lied about this on the front end and the back end in order to get you thinking they were not going to keep it to sell based off no profit to be made, then turn around and keep it to make $8k. No profit?, LOL. You would think a dealer would want home town return customers and to maintain them they build relationships of trust and mutual understanding, I have no doubt a company want to make a profit and 3 to 5K would be not unreasonable but to gauge for $8k and lie up front about it, nope!! ** This is in now way reflective of the service department, we have owned several Lexus vehicles and the service department there is very very good. I just wanted to put this out there.

Best auto shop in Middle Ga HANDS DOWN!! I cannot say enough good things about this business. They…read morehave great rates, are honest about what you need to have repaired and just all around good people. They handle all of our auto needs from oil changes to major repairs and we would not think of going anywhere else. If you are looking for someone that you can count on, this is the place.

I have been using Del's for 8 years on my familys cars. They are the nicest people and always treat…read moreyou with respect. Everything they have fixed-has stayed fixed!! lol. No having to go back over and over. The turn around is pretty quick too. I wont go anywhere else and I tell everyone to go there.

What can I say about Mr. Benny... I called upon him to fix…read morean issue with the starter on my 2019 Freightliner. When he arrived he was so personable! He told me what he believed the issue was and began troubleshooting. While he was troubleshooting he was also educating me. He sent pictures of everything and explained what he was doing and why he was doing it. He even worked when it started to rain! He spent nearly 7 hours working to repair my problem. When he was finished my truck was fixed, CORRECTLY. Also, while working on my vehicle he discovered a hidden tracking device. Kinda scary finding out someone was tracking me. I own my vehicle and there should not be a tracking device. I will most certainly call Mr. Benny again. He was knowledgeable, thorough and affordable! Thank you Mr. Benny!!!

Benny went out of his way to help me today in my distress! I stopped in Auto Zone to ask for help…read moreidentifying which tire has low psi, but the employees refused to help me. I called out to all the customers in the store and Benny immediately stepped up. He checked all 4 of my tires, found them all low and proceeded to fill them with air!! He and Greg were friendly and far exceeded my expectations. I highly recommend their services.

Repairs were completed to perfection to where you would never know any damage had been done. The…read morestaff was very helpful and kept me up-to-date on all progress. All work was completed within two weeks.

This is my personal experience with this company. BEWARE!!! do not let location for you. I took my…read more2023 vehicle to this place for repairs. I took pictures before I released it to them. They took pictures a month later. They gave me a car with dirt all over it spiders all over it and a few inside., they Mitch match the car with things like silver trimming when things should be blacked out they Mitch match different spots that were customized and blacked out. My front bumper was not even completely attached. They had random scratches on the car. My dashboard is now rattling when I turn on AC there is a smell like no other that I cannot get rid of. They kept part that they had to replace that comes as a set of two so they put one on the car and kept the other. I have not received that one through mail as I requested my rim where they did their repairs are scratched up and all of these things have been verified through my pictures before I release the card to them and been confirmed by their advisor Stephanie with me and her going through a walk-through after I had to go back to location and point out new scratches and new damage, she confirmed on her iPad that certain scratches were not there. Certain things were not there. The Customer Service is very poor. Once you kindly point out things that they mismatched or did additional damage you can tell that they put you in a category as a problematic customer even if you're very pleasant so again my experience and advice is if you want your car that you take very good care of to be treated like crap and return to you looking like someone else's car not even your car that you customized and if you want very poor Customer Service and people giving you disgusting looks because they know who you are when you walk through the door then you should try them. If not, I don't recommend at all. They made right under $12,000 on my car and now I have to figure out why my car is rattling. I have these scratches on my rims. My car smells horrible when it still had the new car smell in it when they receive the car my car sleeps in a cover, nice premium garage and when I gave it to them, it was treated like crap now I have books on the inside of the car that I've had to get a professional treatment done. It's so many things. Be careful.

Great staff, professional service, quality repairs.read more

since chandler has bought out mears it's gone down hill. they won't fix anything they just want to…read morereplace and are in the business of ripping off their customer. I had a trunk lid that needed some re-aligning and they wouldn't do anything unless I bought a new trunk lid and wanted to blend the rear quarter panel witch needed no paint work. it's sad to see this business go this way. I've had multiple vehicles sent there, and always recommended them to everyone. after the "service" I received today which was well just go to a scrap yard and buy one that doesn't match since you don't care then, they will never receive any of my business again nor will I be recommending them.