One of my low-beam headlight bulbs blew, and because it seemed difficult to access, I came into the store to ask if they would replace it. I purchased the bulbs and came by the store. Preston was very courteous and advised me that he would be able to help me. I try to do "simple things" myself but when I realized that you had to go through the tire fender area, I went to the professionals. Good thing I did! After replacing the buld, it still wouldn't work. Chris had to connect the computer and reset the system. Apparently, when the bulb blew, the computer shut dow the "port" and it had to be reset. After being reset, the light came on and worked properly. These guys are great at what they do!! I will continue to use these guys and have already shown my 17 yrs old daughter how to use their service as well. The staff is always helpful and courteous. read more

SCAMMY SLIMEY BUSINESS.. DON'T TRUST THEM. OR THEIR FAKE FIVE STAR REVIEWS. (Don't you just hate businesses tbat post fake five star reviews.. and then respond to them. Like we can't see what they are doing?) I saw an online advertisement for Express Oil that said 'FREE AC CHECK'. I thought how fortunage as my ac had started blowing hot air. I called express oil and spoke to an agent and i inquired about the free ac check and the agent sounded put off i inquired about it. I asked what was included in the ac check and he blurted out "WE CHECK TO MAKE SURE IT BLOWS COLD! I asked again what tests would be run on the ac. The employee clarified they simply turn the ac on and then turn it off. So essentially the 'free ac check' is just a lie to get you into their shop. read more

went in for an oil change and roderick was amazing!!! service was great, super affordable,

Date of service March 31, 2022 First time visit to this location. My 2008 Honda Ridgeline popped its belt off again in the rain. I thought it had been repaired when it had done the same thing over in Pell City, AL and I took it into another Express Oil Change there. It turns out they didn't test the tensioner. When it is running it slipped the belt off some. Then when driven in the rain it pops it off. They warranted the belt, and replaced the tensioner. Hopefully this will actually take care of it this time. Their employees were very helpful, and fast. They were able to complete the repair the same day. read more

I made an appointment online, I get there and they tell me that they don't work on VW.. even though I've been there in the past and they've worked on it. They don't service any European I mean, the thing was assembled in Tennessee. They act like up in a Porsche. nothing but a Volkswagen Jetta nothing special. read more

As an international student, it's quite difficult to find a trustworthy eye for your car. Nothing but Hardworking & true to their word mechanics here. They gave me advice dipped in gold after noticing my work for the struts & break assembly, printed out the exact part & how I can go about purchasing one as to pay for labour there instead! Have yet to find a place that deals with that much good faith. Will be coming back here every time I need a professional eye. read more

The service is great but you pay for it. $100 plus for an oil change. I can get a full service oils change and car washed and detailed for $40 dollars. read more

Technician Eric Figueroa provided excellent service today. He even remembered my car from the last oil change. He was friendly, knowledgeable and a benefit to the lack luster management. As a long-time customer of this location, I would easily recommend Eric to all my friends. However, the assistant manager Mr. Preston Evans was not professional and ill prepared to handle his responsibilities in my opinion. I am filing a complaint to corporate headquarters detailing my difficult exchange with Mr. Evan. Kudos to Mr. Figueroa for your superior service and kindness. read more

It's kinda nice you aren't required to exit your car for oil changes. The only thing I wasn't expecting for my 1st visit is them not having a fuel filter that would fit my '19 Camry then suggest I run across the street to Auto Zone and purchase one that is OEM Filter. So naturally I opted for the Fram Titanium Filter since I was certain they would have installed your basic OEM part. I'll be back right around 100k. read more

I pulled in about 50 minutes before closing time. My main priority was getting the A/C recharged up. After asking if they could do it, they said yes. Then I told them I would get the oil changed as well if I could get the A/C recharged. They didn't use the time wisely and ended up lying to me about the A/C recharge. All the manager would do is offer an apology. I didn't come into this establishment to be lied to. I asked the man to stay he extra 15 minutes to get it done since they didn't use their time wisely and were now lying to me. They expected me to just take off work or go into work late to accommodate them. I will never do business with this establishment. I'm not into being lied to, taken advantage of, stolen from or cheated. I feel as if I got cheated and lied to here. Update: Big brother across town took care of the problem and made it right. They were very gracious about it as well. read more

I have no words , these guys are awesomee ! They do a good job and are very friendly, good communication! I am thankful that i can trust these guys here. read more

I like to do work on my car but when working on the back lower control arm for the suspension, one of the bolts decided to get stuck. I called these guys up and they took my car in the same day. They had a surge in work but they gave updates on the car and called before doing any work I didn't request. Even better, they used the replacement control arm I brought in! Not many shops around here are willing to use customer supplied parts and they were up front that they couldn't give any warranties on the part i brought which I knew going in. They fixed my issue and I drove home without anything feeling off. They saved me time, money and sanity with the work. Definitely would go back if I need more help. read more

I brought my vehicle in for a routine oil change on March 2, 2021. On March 12, 2021 as I was traveling on I-75 there was a banging sound coming from underneath my vehicle. We safely pulled to the side of the road to discover that the engine cover was no longer attached and barely holding on due to the rivets were not replaced properly and the road vibration apparently knocked it loose. We made contact with the location from the side of the road and made them aware of the situation. Upon further inspection once we made it off the exit there was no way to secure the cover and it had to be removed. We took the vehicle back to our house and swapped cars and continued our trip. We returned on yesterday and brought the vehicle back to the location for them inspect and rectify the situation. They ordered parts from out of the country and they won't arrive until April 2-4, 2021. We were fine with that outcome and left without incident and drove the vehicle back to the house which is probably less than 2 miles. The vehicle has been parked since March 12, 2021 until yesterday March 18, 2021. We loaded up to leave and approximately .75 miles from home a warning came across the dash indicating the battery wasn't charging and the steering became extremely hard to control. We turned around and brought the car back to the house. Upon further inspection yet again, we see that the serpentine belt has come off the pulleys and is hanging from beneath. I submitted all of the above via email to a Mr. Collins in Operations Support and called him this morning as well and he let me know they have been purchased by corporate and he is unsure of the process at this point but would have this sent over to a Mr. Miles. Mr. Collins was very courteous and understanding, although he was unable to assist he sent information to the proper person. We later received a call from Jarrett saying that we needed to have the vehicle towed and they would pay the bill when it arrived. He also said they would inspect it to find out if they were liable for the damages and I stopped him to let him know that the manager has already ordered a replacement cover and has agreed that they failed to properly secure the cover after my oil change. Jarrett's tone completely changed. I inquired could they not set up the tow and Jarrett advised no he couldn't but proceeded to give me the name and phone number from memory of a local tow company. I called them (Central Towing) and they came within 45 minutes to pick up my vehicle and dropped it at the Express Oil location. That was a couple of hours ago. I just received a call from Jarrett advising me that he put two of his best technicians on this and they determined that the tensioner for the serpentine belt was damaged due to wear and tear. However, the vehicle had no issues prior to their failure to properly secure the engine cover / skid plate when they changed my oil. I advised Jarrett yet again that there were no issues with my vehicle prior to them servicing it and I will not accept that there is. Due to the fact that this part is within reach of the flapping engine cover banging against the bottom of my car as we travel 75-80mph down I-75. At this point I am pending a call from upper management on Monday. I will update my review at that time. read more

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Great, great customer service!! David was very nice and helpful. He was knowledgeable about the car and explained to me in detail what needed to be done vs what could wait. I felt very comfortable making decisions. Will be back read more

I woke up this morning and my tire was almost completely flat and I was hoping to take about a 4hr drive. I took my car to the nearest place which happened to be EOC. I told them I was hoping to get on the road ASAP and they were wonderful and accommodating. I wasn't able to patch the hole but they had a new tire on the supply truck within 20 min of me getting there and had my tire mounted and balanced in just over an hour. They were completely professional and very helpful. I just moved to the area but will be using EOC for all my general auto shop needs. read more

My car (2002 Thunderbird) had sat for about 3 years at my fathers house. I had a few things taken care of and all was good till I noticed an oil leak. The first place I took it to said they couldn't do the work. The second place, a Ford dealership, said it was really too old for them to work on but if I could leave it for two weeks they would see what they could do. So I called Express Oil, it was a Friday afternoon and I got Josh. I told him of my situation and his response was, yes! "Bring it in, I love those old cars". Really? The other two places said they didn't want to touch it, too old, complicated, whatever. I got it to Josh Friday night after work and he called me at 8:20 the next morning with the problem and a price. He had my car fixed by the end of the day and the price was very good. His attitude was fantastic, like he really likes his job and working on cars. When I picked up my car Saturday I found him happily under the hood of another vehicle, I told him how much I appreciated him and his crew and was on my way. I can't recommend Express Oil enough and will be taking my cars and my kids cars to them from now on. read more

Express Oil Change & Tire Engineers - Oil Change Stations Near Me - Macon, Georgia

I called them needing a new alternator and they gave me a quote over the phone that was very similar to what it ended up costing which I appreciated when comparing businesses for the fix. When it came to service, they got my car fixed quickly and were professional and clear at explaining what was happening through the whole process. Good work guys! read more

Had a fantastic oil change experience here! Everyone was incredibly kind and it takes them about 10-15 minutes to service each car. I wasn't certain how the protocol would go with covid, but it's a breeze! You stay inside of your car the entire time while they are doing the oil change. They also walk you through checking all of the signals to make sure they work properly. Lastly, because they are incredibly efficient and have the process down, when you're next in line to get serviced - someone goes ahead and check your tire pressure and fills it to the appropriate levels. All together, it cost me $36.60 for the oil change. I believe that was with $5 off for it being my first time. I will point out that Yelp had a $3 off coupon which I showed them, and they had never seen it before (which was fine because the $5 off was an even better bargain). I look forward to returning here for all of my future oil change needs. Highly recommend! read more

These guys are great! Very professional, friendly and reasonably priced. I went here for first time a couple of weeks ago for an oil change. They told me that I needed new tires, which I already knew but had been putting off. They gave me a quote so I went ahead and ordered the tires and scheduled a day/time to have them put on. It was a very pleasant experience. I was in and out in less than 40 minutes. read more

Long time customer here but they sold out in 2020 I think. Since then the service has been awful. Last time I was here they had used settings for someone else's car and gave me their sticker. This time they quoted me a price for oil change and after emptying my oil came back and said it was the wrong oil quote it would be double the price. After asking for the manager they offered $5 dollars off. Huge scam. They lost this customer! read more

Five star service all the way!!! I've been a customer for years. Through many vehicles gas and diesel, the staff is always friendly and knowledgable. Chris the mechanic on duty is very friendly and will stay behind a little later to ensure the customer is satisfied. Prices are fair. Their service speaks for itself. You wont regret it. read more

I've come here for oil changes, tire repair and an air conditioning fix. The people are always SO nice and their service is fantastic. You never get the impression that they are trying to do anything but honest and helpful work. They've even dropped me off at my house a few miles away when they needed my car for a long period of time. I can't say enough nice things about this business and all the guys that work here! read more

This is the Chic Fil A of express oil changes. Great customer service, not going to try a trick you into buying unnecessary services.

These guys did a phenomenal job on my vehicle. I called ahead of time because I had dogs with me, I was making a trip from Florida all the way up to the Midwest, and did not want the dogs to have to be in the heat for very long. They kindly offered me an air-conditioned lobby, and said it was no issue to bring the dogs inside. They did a great job on the car, and were very friendly and politely social. You should definitely check these guys out if you're in the area! read more

I have had regular oil changes and checkups on the Volvo S40 since the 90,000 mile mark here, and have had an excellent experience. These guys have superior attention to detail, and will give you tips about maintenance jobs you probably need to look at (without hounding and upselling). I first came here by recommendation of another oil shop, when it was 5:00pm on a Friday, and I was about to go on a long trip to Savannah. The other oil shop couldn't change my oil - this one could. There seems to be a steady flow of customers into this place. I will recommend them to all my friends. Pricing is fair, and definitely worth the level of service I receive as a customer. 5 stars. read more

Younger man tried to charge me $165 for an OIL CHANGE. WOOF! And said that was the best "bang for my buck" YEAH, RIGHT! I said "give me your cheapest option then..." I still ended up paying $70. Not going there again! read more

The oil change price is a little high - $38. There is a $5 first time customer deal that you can combine with a $3 Yelp deal. It took about 30 minutes for the entire process. I'm really not sure how else to review an oil change except for the fact that they didn't try and get me to sell me anything in addition to the oil change. I knew there was nothing wrong with the car before bringing it in, so it's a good sign that they are honest people. read more

We needed an oil change so i pulled in off 75 for a full service because of yelp check in coupon. Fast, courteous, clean..highly recommended. read more

I have been a long time customer of this location and unfortunately I will never do business here again. To explain, I went in for a routine oil change on Monday, November 18, 2019. I was getting ready to take an 8 hour drive back home to see my family for Thanksgiving; so when they recommended that I replace my 2 back tires, I knew they were up-selling, but figured I should be safe then sorry and take their advice. What I did not realize is this is where the nightmare would begin. The first recipe/invoice attached is from this original transaction for $185.24 that includes the oil change, two new tires, valve stem, and the mount and balance. So imagine my surprise just 2 days later when I have to pull into the Kroger gas station on Tom Hill Blvd because one of the brand new tires I had just bought is flat. Normally, I would change the tire and then return to Express, but it's important to note that I am currently 6 months pregnant. So, I called express and spoke to the manager, Adam. He was nice enough to come to the gas station and change the tire for me so I could follow them back to the shop; I was very appreciative. Important to note, when we took the tire off the car there was no visible signs of damage or punctures in the tire. I was very impressed by Adam's actions and wish I could say everything after this was great too. Disappointingly that is not the case, after taking the tire and looking at it, he told me that it looks like the tire just had a "slow leak and when it went flat, the inside shredded" and it was just "bad luck" and I would need to purchase another new tire for $70, which would include a $10 warranty on the tire that nobody mentioned the first time I bought these tires. When I tried to reason with him that I felt like I was being taken advantage of he continued to reason that it was not their (Express) fault and it was just "bad luck." So I then called my significant other and he spoke to Adam and told him we would be picking up the tire and taking our business else where because he too was not satisfied with the way this situation was being handled. It was not until this conversation that Adam became very apologetic and said he did not want to lose our business, and he would take care of the tire this time, and we would call this a "learning experience for the future" and all he would charge to fix the flat tier is the $10.69 warranty fee, Which is the second invoice attached at the bottom dated 11/21/2019. Again, I wish I could say this is where things ended. Nevertheless, things only get worse, the next day (Friday) we get on the road to leave to go see my family for Thanksgiving when we both get off work. We get about an hour down the road to McDonough, GA when I notice the steering wheel stat to vibrate. We get off at the next exit, pull in to the nearest gas station, and what do we see? The very same tire, flat, AGAIN, oh and its raining. Also, since we left at about 5:30, it was 7 and all the local tire shops had closed for the evening. Therefore, we ended up changing the tire to the spare (again) and because we could not drive 7 more hours on a doughnut we had to change all our plans and turn around and come home to get it fixed first thing Saturday morning. That is the third invoice attached at the bottom. We were able to take it to Raffield Tire-Master on Riverside Parkway where I had to purchase a 4th tire for $97.77 because at this point, I did not trust something like this to happen again at Express. In addition, it was at Raffield tire that we learned, the tire that went flat again had a slow leak because Expess did not change out the Valve Stem when they replaced the tire; even tho all invoices clearly say the valve stem under the description of service. Which also leads me to believe this was the original problem with the first tire that went flat. In conclusion, I am very disappointed in the sequence of events and am posting this review in the hopes that something like this does not happen to someone else. I, like everyone else, work very hard for my money and certainly did not expect to end up paying a total of $293.70 for an oil change and 2 tires, when I originally just went to get my oil changed. read more

I've been coming to Express Oil for more than 10 years and it's always a pleasure seeing the crew. They have a unique way of making you feel like Family while Educating customers about their vehicles. I've had the privilege of working with Thomas who has serviced the last 3 cars that I've owed over the years. It's good to know that I'm safer on the road because of the Best Workers in the field only at Express Oil Change. read more

the price was a bit on the high side but the service was EXCEPTIONAL. I wouldn't mind paying the higher price for this level of service. they made me feel like my business was valued. read more

The last several times that I have taken my mothers car to this location they have told me something was wrong with her car. First time it was her valve cover leaking, this last time the guy said the CV axle was leaking grease and needed to be replaced ASAP. Each time we have taken the car to another mechanic to get a second opinion and was told there is nothing wrong with the car, everything looks great. I will not be using these guys anymore, I tired of them trying to scam me and my mother. read more

I have been here numerous times and have never left without being completely satisfied. The staff is friendly and the service is quick! The prices are reasonable as well, even without a coupon. Definitely recommend for oil change and other routine maintenance! read more

Very fast oil change service very friendly staff nice and clean waiting area if your looking for good fast service here it is

Always excellent service. We have been a customer for many years and plan to keep it that way. The staff is patient and friendly, professional and skilled - they seem to take pride in their work and and are very careful / cautious when working around our cars. read more

I have been to Chris and these guys a few times and they are very honest and do a great job. I will come here every time and would recommend them to everyone! read more

Slow, unhelpful and rude. Hopefully they were just having a bad day, but there are too many oil change places in Macon to have to be trewith such poor customer service. read more