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    Max Chophouse

    4.0 (140 reviews)
    Open 5:00 pm - 10:00 PM
    Updated 3 months ago

    Services - Max Chophouse

    Venue rental

    Max Chophouse Photos

    Business Info

    MAX CHOPHOUSE ATMOSPHERE

    What's the vibe?
    Intimate
    Upscale
    Classy
    Moderate noise

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    Recommended Reviews - Max Chophouse

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    Danielle L.

    First time at Max Chophouse and now I want to go every Friday night! Mark, our server, was extremely knowledgeable and had impeccable timing. We had reservations on a Friday night at 6pm and it was quiet with more people at the bar than at tables till about 6:30. Everything was reasonably priced for a wide variety of tastes. To start we had cocktails like the French 75 and Espresso Martini, and the Thai inspired mussels. For entrees we tried the burger on a gigantic everything seasoning roll with fries. We also had their special cut, Australian wagyu ribeye with asparagus on the side. Everything was cooked perfectly and seasoned well. We thought we were full by then but we had to try their New York style cheesecake and I am so happy we did. I don't have a bad thing to say about this place and look forward to many dinners at the bar or at a table in the future!

    Our steaks cooked to perfection, one Wagyu strip, one filet mignon, fabulous and asparagus with feta, grilled green beans
    Ava C.

    We had an incredible meal here for a special occasion and we are discerning gourmands, not easily impressed. I had a filet ; my companion the Wagyu steak. Both arrived perfectly cooked to medium rare and rare. Great apps like crab cakes, octopus went well with a couple of martinis, nice salads, a good bottle of wine, an excellent crème brûlée, and wonderful service. The unassuming location had been passed thousands of times . It took Siri to bring this wonderful place to our attention. Just my knowledge nd of place, quiet and peaceful with low lights and a serene ambiance. Also thankfully handicapped accessible. it's $$$$ worth it in every way.

    a closeup of a leather menu cover
    Arvid Y.

    Our anniversary fell on a Sunday, so dinner options were limited. Both my wife and I have never been to Max Chophouse, so this was the perfect opportunity to check it out. Max Chophouse has that same vibe as Avvino. It's nondescript from the outside and located in a random Brighton strip mall, however when you walk in it's surprisingly upscale with white tablecloths and uniformed waitstaff. Service was just okay. Maybe our waitress had a long day, but she was not the most attentive. Her knowledge of the wine selection was also a bit disappointing. When I asked what red wine they had by the glass, she just came up with the varietals (ie. cab, pinot, etc) and not the specific winery. I didn't want to seem to snobby, so I just asked for a glass of the cab. I asked her later what it was and she just said it was from Washington State. On the other hand, the food was solid. It was one of the best steaks i've had in Rochester and ranks up there with Char and Tournedos. My Prime Angus Ribeye was cooked a perfect medium-rare. It was the standout dish of the night. My wife's Seabass (catch of the day) was also great. The accompanying frites and mushrooms & onions were tasty as well. The only disappointment was the tuna tartare dish, that was quite under-seasoned. Overall we a had a good experience. I would definitely return for steak. However, the service was just okay and the ambience was a little stuffy.

    Oysters
    Vince C.

    Making reservations for 6:45pm, we showed up a few minutes early and were quickly seated. I specifically requested a table across from the bar area and the friendly host offered my choice from a few tables. We chose the third table from the host stand. Starting with a few appetizers, we opted in for the crab cakes, oysters and steak tartare. I found the crab cakes absolutely delicious. Completely jam-packed with crab. As for the oysters, I didn't expect them to have the vinaigrette already on them. I've always had any sort of sauces on the side as I enjoy my oysters raw with nothing on them. Nevertheless, the oysters were tasty. The steak tartare was phenominal. Rich with the egg yolk on top and nicely seasoned. One of the best steak tartares I've had anywhere. The only complaint regarding the appetizers is, they oddly took almost 30 minutes to arrive to our table. I found this odd and definitely not off to a good start. Onto mains, I've opted in for the wagyu special with a side of lobster tail. The steak I found was a bit under seasoned and got most of its flavour from the accompanying sauce on top. I requested the steak medium-rare and after taking half of it home and seeing it in a much better lighting, the steak was cooked much closer to rare and even safe to say, a blue steak. The lobster tail was incredibly giantic and was tender and succulent. Only complain there is it was slightly lukewarm. I have to make note the service was impeccable. Rachel was friendly, professional and hospitable. Her service and professionalism is a perfect 10/10. I'm a little hesitant on whether I would return to Max Chophouse. From the 30-minute wait for appetizers, to an under-done/under-seasoned steak. Mind you, the wagyu special ran $115 for the steak only. I expect the temperature to be perfect, let alone the seasoning. The silverware had some soap spots on them which is a pet peeve of mine especially for a fine-dining restaurant. Beautiful and clean restaurant, incredibly tight and small bathrooms in the back. With less than several tables inside, the restaurant can be quite loud. Not sure if this is just the crowd it attracts, or the fact the bar takes up half the restaurant. Again, on the fence if I would return with what I've said above.

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    1 year ago

    Amazing meal and service, every time! It's our favorite date night spot. The ambiance and atmosphere make it feel so cozy.

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    3 years ago

    Expensive but great. I grew up on this place and I went back recently and it didn't disappoint.

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    Ask the Community - Max Chophouse

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    My wedding was in 2024 at the old Arbor Loft location. Working with Erica was absolutely…read morewonderful--she was kind, attentive, and truly cared about my wedding. The venue itself was beautiful, and some of the staff members we encountered were extremely friendly. Unfortunately, despite these positives, my overall experience left me feeling disappointed and stressed. At our final meeting, all of my carefully planned details were simply handed off to someone else who did not seem invested in my day. Half of my bridal party had never been in a wedding before, and despite asking multiple times, we were unable to secure a proper rehearsal time. We later learned this was because another event was booked that night. Our "rehearsal" ended up being squeezed into the bridal suite, which was chaotic. On top of that, another bridal party was scheduled to rehearse in our space at 1:00 p.m.--just two and a half hours before my guests were to arrive at 3:30. It was very stressful and did not feel like the focus was on our wedding. The morning of our wedding, I decorated everything with the help of one friend, only to have one of my bridesmaids rush in to tell me that another bridal party was practicing in the same space we had paid for and spent all morning decorating. The new woman in charge of the wedding (I never learned her name) Came to me and asked "what my problem was" When I asked about it, I was told, "Sorry, this is just how we do things here." That response left me feeling like my day wasn't valued. I also spent the night before carefully labeling bins and creating spreadsheets for the staff as they requested. Despite this, my belongings were returned completely disorganized--items were put in the wrong bins, frames were broken, and irreplaceable family photos were damaged. I had also rented flowers from Something Borrowed Blooms and specifically reminded the staff they were rentals that needed to be returned. Instead, they were placed in buckets of water--even though they were artificial--and I was later charged for them. I've been hesitant to leave this review because I wanted to move on and focus on the good memories of my wedding day. However, I feel future brides should be aware. While Erica was wonderful to work with, and the venue was undeniably beautiful, the way key details were handled was very disheartening.

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