Leonora at the desk and Carlos the MRI tech were so kind and pleasant that my 2-hour MRI this…read moremorning was not so bad after all. Thank God there are nice people like these two. This is DEFINITELY the place to go for an MRI. And, you don't have to lie down in an MRI tube! Mike M. Encino

THE WORST PHONE EXPERIENCE- THEY CONSTANTLY DISCONNECT‼‼…read more The worst telephone experience ever! My order was sent over from my physician's office and I call to make an appointment, to my surprise I called 15-20 times, after pressing (1) for appointments the phone immediately DISCONNECTS.. which frustrating, physicians office even did a (3) WAY CALL STILL DISCONNECTED! I called later finally got through and to my surprise NO ORDER SHOWING ON THEIR END, yet my physicians office stated order was sent... VERY TIME CONSUMING AND FRUSTRATING IN SIMPLY TRYING TO SCHEDULE AN APPOINTMENT! I would never do business with STAND UP MRI IN BEVERLY HILLS! Very unprofessional and unorganized to say the least!

I had a great experience They worked quickly and efficiently for my MRI…read moreWhat really Customer service was excellent to help me professional, and genuinely friendly. It's rare to find that level of service these days. Highly recommend !

liavoid this place at all cost when you get to the neighborhood you'll know what I'm talking about…read moreand by the time you pull into the parking lot you'll definitely understand This is an old Ran down building that is pretty much vacant upon walking into this MRI place it gets creepier and creepier. students in training that are running the MRI machine there's not one official doctor here or anyone other than a student in training I walked in I filled out the paperwork they called my name to go to the back upon going to the back I'm thinking the lady is going to take me to the MRI machine that is in some room instead this overly aggressive student walks me through what looks like a basement of the building then walk me to the back parking lot of the building and around the corner to the back of the building, the entire time I'm wondering what am I doing outside? where they had a trailer set up with an ancient MRI machine inside of it. Keep in mind the entire time this young lady is talking to me and treating me as if I work for her being overly demanding just wasn't having a pleasant day at all . I should've canceled before walking into this trailer but considering I was in pain I decided to follow through with it Again instead of talking to me nicely and acting helpful instead she was having a bad day aggravated agitated huffing and puffing pointing her finger demanding things to be done no type of compassion no type of respect The redhead girl who was there showing patients to the MRI machine and running MRI machine at 10 AM on 7/16/2025 redhead freckles she deserves to be fired and denied whatever licenses she is applying for.

10/10 recommend this location. Especially since MRIs can be an unpleasant experience, but I felt so…read morewell taken care of from start to finish. I came in for my lumbar MRI, and from the moment I scheduled my appointment, the entire experience was seamless and genuinely pleasant. At the front desk, I was greeted by the sweetest and most professional Daniella. And the MRI technician, Isabella, was hands down the most caring and informative medical professional I've ever interacted with.

Dear manager ! I would like to inform that service MRI they should provide a robe for clients or…read moreask detail all pockets if any keys coin ... still inside . It's dangerous if forget one thing of them!

Overall fantastic experience. I was having trouble even getting an appointment with another imaging…read morecenter over the course of two weeks. Prime MRI was the exact opposite! They are friendly, easy to get in touch with, and communicated every step along the way. Even when I needed them to track down insurance approval, they were able to get it done immediately instead of the quoted up to 14 business days of the other clinic. When I got the approval, they offered a weekend appointment. Even though I wasn't able to take the weekend appointment, they were able to accomodate my schedule. The appointment was very well organized, and I was able to get the imaging done with very caring staff. Afterwards, I followed up via email with questions, and I received a prompt response. I wish all my medical care was this easy.

The staff at Prime MRI are very professional and caring. Sometimes an MRI can be stressful and…read moreclaustrophobic. They make every effort to comfort you for a pleasant experience.

Came here for a mammogram, referred by the health insurance I have. The staff was really nice and…read morethe lady who did my mammogram was patient/ I have had this procedure done before at a place in Bellflower 5/6 years ago and the lady who did my mammogram in Bellflower was very rude. I would definitely recommend this place.

Was clean and front desk was great explained everything well overall had a great experience here!!read more

Fast and efficient…read more Dellanira the U/S Tech was very friendly and thorough. Her assistant was very polite and friendly as well.

My first time here and I want to say that the staff was incredibly helpful patient and intelligent…read more Dellanira was exceptionally informative. The front desk ladies were all helpful and very patient and understanding. Ive been going through a lot and to finally get great care for the first time was encouraging, and restored my hope.

Big thank you to all their staff for getting my mom scheduled in on a time crunch! Thank Liz for…read moremaking it work for us and getting my mom in! Highly appreciate everything you all do

My 90 year old father needed an MRI and because he has a pacemaker, it's more complicated to get an…read moreappointment (because the facility needs to have an MRI machine that the pacemaker is compatible with). Initially, the imaging facility my dad's doctor suggested told me they would need to have someone get back to me about the pacemaker and that I could expect a call within 24/48 hours. When they didn't call, I called back and had to speak to several people (all of whom seemed capable of answering the question unlike the first call but I was disconnected twice before the third call each time having to start over). After more than hour on the phone, the third person finally told me that they did not have an imaging machine compatible with my dad's pacemaker. This whole process ended up delaying the MRI for my dad for more than 1 week. The day I got Westside Medical Imaging's number, I called and spoke to Dolly. She was polite, informative and responsive. Within an hour she confirmed that they had a compatible machine and they could see my dad 2 days later. She emailed the paperwork to fill out so my dad's time could be minimized. When we got there, the front desk personnel (which included Dolly) were very kind and helpful. They also had arranged to have a technician from the pacemaker company available to put my dad's pacemaker in the MRI mode. The same person was there to set the pacemaker back after my dad was done. Bobby, the imaging tech, was incredibly patient, kind and helpful. He expressed genuine interest in my dad and gently helped him get to the machine. Despite there being 3 separate studies, the whole process was completed in less time than was predicted. I was able to get my dad back to the house earlier than expected. This experience stood in stark contrast to an experience my wife had with a different imaging facility just the day before. I am very grateful to Westside Medical Imaging and would highly recommend them to anyone.

UMIH OF CENTURY CITY:…read more Unfortunately, I have had the need for multiple MRI's, an ultrasound and a mammogram all within the past year alone. Fortunately, I found UMIH of Century City! I realize there are multiple UMIH locations in Los Angeles County to choose from, and I am not here to say that the other UMIH locations are bad. (plus, I've only been to one other UMIH location). What I am here to say is that UMIH Century City is in a class of their own! It was necessary for me to go to them, (instead of the UMIH location closer to my home), because they had the ability to perform an ultrasound and a mammogram ~ in addition to MRI's ~ of which I needed both. My slight annoyance (from having to drive further) and my general anxiety surrounding such things... started to disappear almost instantly when I was genuinely & warmly greeted by the front desk staff, Reina & Leslie. True gems who epitomized the perfect balance between welcoming & professional!! My MRI Tech, Soheila, was a continuation of the warm, kind and professional excellence of the front desk staff, plus she brought it up a notch with her seasoned skills, knowledge and her ability to get clear images by helping me feel as calm & comfortable as possible! One of my MRI's required a dye contrast to be injected into my vein half way through my total time in the machine. I barely felt anything when Soheila did this... a true pro!!! Long story long, I would drive across town in LA traffic, past multiple UMIH locations for UMIH, Century City for the staff alone!! You have choices when it comes to your health, including which MRI & Imaging facility you can ask for. I highly, HIGHLY recommend UMIH of Century City for all your imaging needs!!!!!

I want to really thank the Compassionate staff; I was late for my appointment, and I could have…read morelost that day, but one of the MRS Technicians, named "Soheila", helped with taking my MRIs at lunch time