All the workers were very helpful and responsive. The location was very clean , organized and put…read moretogether . All my questions were answered , and I got the help that I needed.

Worst place ever! No water in the bathroom--I left with my hands full of soap. No parking space;…read moreit's all chaotic because the doctor and front staff are too slow, like constipation. Why are they not getting fired? They get paid more and more, insurance costs more and more, and they are always understaffed and given all kinds of excuses to work slower than before, while taking on more people than they can handle. This is what a 4th-world country looks like. The CEO and doctors they all should get fired! The lobby is packed with no seats, with people standing inside and outside, plus no parking space. The doctor and this whole check-in process thing are like they have constipation 24/7. They should eliminate making doctor appointments altogether and instead have people take a number based on their appointment order. Calculate your estimated waiting time and your distance from the clinic, add the travel time and a 5-minute heads-up, and have your phone ring when it's almost your turn, so you can travel to the clinic and arrive just a few minutes before the doctor is ready to see you. This would eliminate the huge crowds, long waits, and lack of parking. How can the CEO and doctors of this place not get fired for operating like a 4th-world country!? Treat people with no human rights--no water to wash your hands in the bathroom, plus a 1-2 hour wait long after your scheduled appointment, all while insurance costs keep getting higher. They don't deserve your insurance money. Skip this place!

At first, it was a little confusing on how to get in. But once in everything was smooth. Only…read moreissue I had was the receptionist had a horrendous cough, but she was wearing.a mask The gentleman doing my MRI was very patient with me as I was so claustrophobic. But definitely recommend this place.

Very professional and nice individuals who work here, Danny (supervisor) was so helpful and patient…read morewith me when there was a mixup with my referral. The technician who did the MRI was helpful nice as well. I would recommend this facility for any who needs a MRI!!

I had the pleasure of speaking with Monce, who was fantastic at helping me set up my appointments…read more She really went the extra mile to get my exams scheduled quickly, all at the same place. Plus, she even checked in with my doctor's office to clear up a little detail about one of the orders. I truly appreciate her helpfulness and professionalism when we talked on the phone.

Came here for a mammogram, referred by the health insurance I have. The staff was really nice and…read morethe lady who did my mammogram was patient/ I have had this procedure done before at a place in Bellflower 5/6 years ago and the lady who did my mammogram in Bellflower was very rude. I would definitely recommend this place.

Update **** Thank…read moreyou Lisa Mac. For reaching out regarding my experience. She was professional and understood my frustration and made accommodations to have my MRI done sooner than later. I came here as a result of an Injury. The process has been brutal and difficult. Needing multiple appointments and seeing different medical staff. Since booking this appointment I have been nothing but promt and proactive. Original my appt was at 8 am and I had a van left asking me to come in early at 7:45 so I agreed being accommodating for them. I arrived at 7:38 and the door was locked so I drove next door the Taco and waiting to see if a car would pull in soo once I saw a black Prius pull in I got in my car and drove right back Into the parking lot. It's now 7:48 and I wait for the employees to unlock the door and then I walk in. Once I walk-in I let them know I was there for a 7::45 appointment and she immediately just said I missed my appointment. I was shocked because I just saw her and another man unlock the door. I said but you we not open. she said you were supposed to be here at 7:30. She was so cold and not caring and just said we need to reschedule you. I drove all the way here at 7 am. I was so upset I had to just leave before I got so upset. I just walked out. I've made a complaint with my attorney and will try to contact the BBB. I cant because they we're late my appointment gets canceled and she was so rude and didn't offer any accommodations. She kept claiming I was supposed to be there at 7:40 am. I have text ! That say 7:45 and when I came no one was there !!!! Look at this text

9/03/2026 - This place will only see you if you are referred by an ATTORNEY. Yes, that's right, an…read moreattorney. (NOT a doctor) They only do MRIs for personal injury cases. They will not even see you with a cash upfront payment???? It's totally their business if they want to only do MRI's for injury lawsuits, but maybe advertise your business upfront as an exclusive personal injury shop. They are in the "make it rain" legal business, not offering healthcare services to the public. The American healthcare system continues to get more strange and harder to navigate.

Best to make advance appointments vs. Walk in's. It will be a wait if you don't have an…read moreappointment. If you don't mind waiting. Then you will take a chance on having to wait. Personally, I rather make an appointment. Friendly staff!!

UPDATE: I did have to take a half day off work but the process here was quick. I was in and out in…read moreless than 10 minutes and the radiologist was extremely nice. Changing it to 4 stars Went to my PCP for a possible bone fracture/sprain. I was told to go get my x-ray at this location. I left my doctors office around 3 pm or so. I tried calling this location to see if they can still take me in but no one ever picked up. Yelp says they close at 5 pm so I went anyway. Turns out, they stop taking in patients after 3pm, which I thought was a little weird because i've had my x-ray taken later than that before at other imaging centers. Anyway, I wasted my time going here and now I gotta take some time off work again just to get my x rays done on a different day.

Everyone is kind and made an unpleasant thing quite bearable. The nurse at the front remembered me…read moreand my birthday after a year. Even when I just called. The doctor took the time to smile and answer any concerns or questions. I needed a cd of the test and they just told me I could come pick it up. Overall a very nice experience. If I ever needed more imaging done, I would come back.

The staff here was very helpful and courteous. The doctor…read moreperforming the imaging was amazing. Not only did I get what I came here to do but I also got into an interesting conversation with the doctor and that made the time go by so much better. Overall great experience.

The office experience was quite unsatisfactory. The…read moreapplication schedulers require additional training and patience. About two weeks ago, I arranged an appointment for my elderly mother at the Downey location, only to be informed by the staff on the day of the appointment that the required study is exclusively conducted in the West Covina area. It is essential to pay close attention when scheduling appointments. Staff members should be considerate of individuals' time and the urgency of the tests being ordered to assist doctors in diagnosing the issue.

This is my 2nd time visiting this facility. My first time was for my first pregnancy ultrasound (my…read moreexperience was great then too) This time, the visit was for my 1.5 year old. I wish I could remember the name of the technician because she was so thoughtful and patient with my son. He became frightened when he realized he was in a "doctor" type setting. She was thoughtful enough to try and soothe him with children's music upon entering the room. She was so patient and gentle with him during the ultrasound. He even fell asleep at some point because he felt her calm energy. Both receptionists are very polite and kind. I only remember one of their names though. Jessica B was so sweet and kind. She went above and beyond for my son. She congratulated him on a job well done and gave him a special treat along with a high five. There's plenty of parking and the facility is very neat and clean. I 100% recommend this facility and 1000% appreciate the staff!!

I had to come here after an unsatisfactory experience from Excer Urgent care on Lakewood blvd. They…read moretold me they needed a "credit card" when I have full medical coverage! With all the healthcare fraud and breeches...there was so way I was going to do that. The receptionists at ContinuEM were super nice and got me checked in within 5 mins. Never did they ask me for anything financial other than my copay which was expected. Once I saw the doctor, boy was he thorough. He explained what was going on, what to expect and what I was doing that could make things worse. They gave me a steroid pill right there in the office - no need to go to the pharmacy! And they observed me after I took the pills to make sure I didn't have a reaction. It was actually a good thing that Exer didn't work out!

I brought my daughter in last night for a possible toe fracture. I came here because they were open…read morelate. They did X-rays and was told the radiologist wasn't in and they'd confirm with me today if there is a fracture. I've called twice today and still they tell me the report is not back yet. I am baffled. This is supposed to be URGENT care. The receptionist just told me that they could have it ready tomorrow. I have sons who have had fractures and the urgent care place I went to were able to tell me right then and there. I will likely take her to my usual place today and what a waste of time, money and energy spent here.

This place is amazing! Maria is the best! She is sweet and makes you feel really comfortable as…read moresoon as you meet her. She confirmed my babies sex without a doubt my baby girl after 4 boys! I'm extremely excited!!

So being that mothers day is right around the corner, my wife and I decided to try to get the…read moregender reveal done for mothers day. So I called Maria, who did my wife's ultrasound several times before, and she was willing to fit us in around 2 pm today (5/12). So we got in there, did the ultrasound and had the gender results in an envelope for my sister. She's simply amazing person. She even did this on her day off... which is nuts to us, because we really didn't want her to go out her way to do this. But she was more than willing to do such. Please if you haven't schedule an ultrasound, set one up with Maria. She brings this comforting feeling to those she work on. It's like she family to us. We can't wait to set another appointment with her to get the 3D and 4D package done with her.

I believe her name was yessenia if not please forgive me came in wife around 5:30 for ultrasound…read morebaby was not cooperating but she was very patient and professional about it had her drink cold icee and had wife massage her belly to get the baby in a better position The Whole experience was amazing would recommend to every pregnant couple out there

My husband and I visited Cherished Memories in the South Bay Galleria after church, and the whole…read moreexperience was incredibly sweet. We had texted them the day before, and they were able to accommodate us without any hassle. This was something we wanted our baby girl to experience, and it ended up being such a beautiful moment for our little family. The process was seamless from start to finish. We were able to get both a video and pictures, and our package lasted about fifteen to twenty minutes. The price was just under $100, which is honestly amazing for what you get. The team was kind, patient, and made the entire appointment feel special. If you are expecting and want a memorable ultrasound keepsake, this is absolutely worth it.