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    Maxim Honda Yamaha

    3.1 (74 reviews)
    Closed 9:00 am - 6:00 pm

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    The bike

    The bike was sick but the customer service was terrible jason the salesman was ok but they didn't give us a triangle which caused the bike to fall in transit

    Triumph Trophy

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    5 months ago

    Great customer service and great shop. They go above and beyond to help their customers. Go by and see them.

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    14 days ago

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    8 months ago

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    8 months ago

    Amazing customer service from Jeff. Very kind and helpful. Very patient with our questions and assisting our needs. Highly Recommended.

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    4 months ago

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    3 years ago

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    2 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    9 years ago

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    12 years ago

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    12 years ago

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    11 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Maxim Honda Yamaha

    Review Highlights - Maxim Honda Yamaha

    Dave started the tedious job of locating the ATV I wanted in the correct color, and with the options I had to have.

    Mentioned in 7 reviews

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    Plano Kawasaki Suzuki  - Plano Kawasaki Suzuki Aprilia

    Plano Kawasaki Suzuki

    (59 reviews)

    This only applies to the service department. I called them on Thursday to see if the "first come…read morefirst served" deal was still on starting at 9am and a friendly female assured me that it was. I showed up at 8am with wifey's Buddy 125 with a flat for repair. Cameron came out and first asked me if I could pick it up Tuesday or Wednesday since they didn't have a tech to mount the new tire. I explained that I already called and she needed the bike that night for our monthly club ride. Cameron then explained he should have it done by 2pm and it would cost $95 (i supplied the new tire). 2 hours later Cameron called and said now the price would be $165 because they had to remove an exhaust part. I said yes because we needed the bike back for our planned ride. Mind you, Moxie Scooters in Grapevine said they could do the exact same job for $60 dollars but it was too far away to get the bike there on such short notice. I called later to speak with management and they agreed to honor the $95 price but no real plausible explanation for the sudden price increase. She said they had techs with circumstances that kept them away from work at times and I guess customers just have to bear with them. Anyway, when we picked up the bike Cameron said the work did not take as long as he thought so HE bumped the price back down to $95.... the whole thing sounded very shady. I bought BOTH our bikes there but just can't trust them anymore. Moxie Scooters in Grapvine has given us awesome service and that is where both our scooters will go from now on. The Saturday claim of "first come first served" is highly questionable... not the first time we had this sort of issue. After wanting to charge me almost 3 times what Moxie would charge me simply to mount a tire, no more. Can't take our bikes for maintenance to a place we simply don't trust. Respone to GM: 1. I doubt your tecs are almost 3 times better trained or have almost 3 times the expertise than John and his crew at Moxie based on Cameron's attempt to bilk me for $165 to mount a Buddy tire when Moxie qouted me $60 for the exact same job. 2. If you are going to promote "first come first served" on Saturday well you better have the tecs there that can do the work. Customers really don't care about the excuses just like you would not care if a vender or customer skipped payment and then just gave you excuses. Those whose bikes are their only form of transport may really be counting on that Saturday to get to work Monday morning. 3. Had it not been for your intervention I have zero doubt Cameron would have stuck my wife with a $165 bill for changing a tire.... we were stuck and at his mercy. 4. At our group ride two different newbies asked where we do service.....I completely filled them in. This debacle was a topic of discussion with a number of riders. Scooters are probably small potatoes for you guys but word does get around. It's nothing personal... you're sweet and all there are always nice. But we've spent thousands in your store on bikes and service.... you better take good care of those folks because when the leave they won't be back and they will relay their bad experiences to all who will listen.

    I have purchased several Bikes form AJ, Tom and the team…read more This is a great dealership. Good selection. Fair pricing and a great staff from front to back. Service department team is on point and always helpful. This is my go to dealershipo for Kawasaki, Suzuki etc...

    pioneer Power Sports - Wasp 200 Automatic Sports Bike.

    pioneer Power Sports

    (1 review)

    Without a doubt the worst company I have ever bought anything from in my entire life. It took them…read moreweeks to deliver the product and no one had any information, no tracking number, nothing, total stress. The key to an ATV was missing and weeks later I still haven't received it, even though they said they sent it. They didn't want to provide me with the FEIN Number so I could pay the Massachusetts taxes and register the ATV, it was just a lot of pressure. Chaotic customer service, no one knows absolutely anything and no one solves anything. I waited for the Manufacturer's Statement of Origin (MSO) for several weeks, even though they knew I needed it in order to finance the ATV I mentioned on the day of purchase, they sent it by plain mail, without a tracking number, it took weeks, a real catastrophe. If you have any sense and value serious advice, never, ever buy anything from this store, I sincerely hope I don't have any major problems, because they constantly change the information and procedures to charge more.

    From the owner: We are one of the largest Powersports dealer located in Dallas TX. Serving loyal customers since…read moreearly 2000 with over 100,000+ customer. We sale all the Chinese Powersports nation-wide. Tao Motors, Massimo Motors, Vitacci, Trailmaster, RPS, and Icebear are the most popular brands that we sale. However we can get you any other Chinese powersports if you contact us with the make and model details. We also specialize on repair and services for your powersports. Contact us to schedule your appointment.

    Maxim Honda Yamaha - motorcycledealers - Updated May 2026

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