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    Maximal Construction

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    2 years ago

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    Kingsly Hardwood Flooring Outlet - Custom square nosing to meet your needs

    Kingsly Hardwood Flooring Outlet

    (42 reviews)

    I previously had a horrible experience with another flooring contractor (completely unrelated to…read morethis company), which made me very nervous about going through the process again. The flooring from that past job began breaking, even bowing at one point, and when concerns were raised, the contractor brushed it off and said to give it time to settle. It never improved and now just creaks, but we eventually gave up on trying to fix it. Overall, it was a nightmare experience. Because of that, I was extremely cautious when choosing new flooring this time around. I asked a lot of questions, sometimes more than once, to help ease my nerves. Jacob was the one who helped me, and he was so patient and helpful. He was very down to earth, explained everything in layman's terms, and spoke to me like a friend rather than talking down to me. In an industry that is primarily male, I've often felt dismissed or spoken down to, which can be incredibly frustrating. Jacob treated me with respect and like a person, which I truly appreciated. Jacob also helped me choose the flooring, and the process was surprisingly easy. I told him I wanted a light-colored floor, and he selected three options that closely matched what I had in mind. It was such a relief not to sift through endless samples, which can be very overwhelming. I was able to make a decision quickly, and the end result was perfect. I absolutely love how it turned out.

    Zero salesmanship or problem solving skills. Worker hates his life and sees people as 1 time…read moreclients. Kindness goes a long way to a successful relationship and the tone of the man that I tried to get hardwood floor from was harsh, unhelpful, and unwarranted. Zero stars for customer service. If you're looking for a company that cares, this one instantly gave me a red flag. Stay away!

    Aesthetic Flooring - Elevate your home Coretec Floors!

    Aesthetic Flooring

    (77 reviews)

    Edit to add: After seeing my review, Alex reached out and apologized, and assured me that he and…read morehis team will fix the sinking board. I am glad this ended on a good note, since other than the communication issue, the floors look amazing, and his team worked hard and quickly. His team did leave floor finish stains on the baseboards and my kitchen quartz counter walls, so heads up, don't forget to ask them to use painters tape if you're getting your hardwood floors sanded and refinished. (Initial review) Initially when Alex first gets your business, they seem responsive and even tells me about how shoddy of a job the previous flooring people did in my home (fixed by previous owners). But the moment any small issues come up, Alex just ghosts his customers. In the video you can see the cracks happening under normal body weight. I really wanted to believe that at the very least he and his team will try to provide any rectification, even if it's just to come out again to check on the floor to see what else can be done, like I wouldn't even have mind paying an additional small fee for materials. Instead, since he has been fully paid, he won't even see the project to the end to make sure he delivers on quality work. I understand that things come up and he could be busy but the non-responsiveness for two weeks is clear.

    Alex was responsive, transparent, and never tried to upsell me on things I didn't need. His quote…read morecame in very competitive against three other bids I received, yet the quality of the materials and workmanship has been nothing short of outstanding. Installation kicked off right on schedule. Alex's crews showed up early each morning with smiles, set clear expectations for the day, and--my favorite part--left the site spotless every evening. No sawdust trails, no empty coffee cups, just tidy floors ready for the next day's work. The installers were polite and happy to answer my many questions about care and maintenance. A special shout-out to the team member who tackled the staircase: the precision on each tread and riser is next-level. Friends keep asking if the stairs were custom-built! The new baseboards tie everything together with crisp, clean lines that make the room feel finished and elevated. Bottom line: if you're hunting for competitive pricing without sacrificing craftsmanship or communication, call Aesthetic Flooring. I'm beyond thrilled with the transformation and can't stop staring at my beautiful new floors. I've added a few photos of the project in progress so you can see the crew's attention to detail for yourself. Highly, highly recommend!

    Modern Home Concepts - Showroom

    Modern Home Concepts

    (3 reviews)

    Our flooring contractor asked us to visit Modern Home Concepts to select a WPC/SPC floor for the…read moreremodeling project. So here we are. Clearly this place is tailored more to contractors than consumers. The showroom is huge, well-lit but virtually unattended. Look to the right for the green awning above the stairway, which is the entrance. By the way, although its address is 717 Nogales, the entrance is actually on the Arenth Ave.

    I DO NOT recommend this company for your future purchase consideration. My encounter with them was…read morereally unpleasant- I purchased engineering floors, base boards along with some T-Molds from this company. After the installation, I brought back the remaining unused base boards and 1pc T-Mold for refund. Warehouse staff carefully inspected the T-Mold and refused to accept it. He showed me the defect and claimed we damaged it and then painted over it trying to cover up. I was shocked and called my contractor immediately and was told the damages was not done by him, he loaded this truck as is and did not use it for the job. My contractor works in floor industry for many decades and we used him multiple times. I trust his professions and honesty. Then I carefully inspected the T-Mold, the damage (a dent) is obviously not fresh and it even has factory paint over it, which was matching the paint throughout the entire T-Mold. I tried explained to their office manager and was outright rejected over and over again, he asked me to bring video as proof to show my contractor did not damage it. According to him, his warehouse workers inspect all product before loading them. When I asked for that morning's video as proof and he rejected me. My point is: When customers pickup their orders, it is not always possible for them to inspect every single piece for damages or defects, so there is a good chance that we could load up defective pieces. Conducing an honest and trust worthy business in the US is crucial to earn good reputations and return customers. I just don't see Modern Home Concepts is up to that level. I don't believe any customer would cover up their fault just for a $49.00 refund in this country. This company doesn't meet my ethical standard. I attached a photo showing the defective section, it clearly shows the factory paint over the dented part, it is obviously a factory defect.

    Maximal Construction - flooring - Updated July 2026

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