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    7 years ago

    Fast, affordable, and easy to work with. Fixed mistakes of local contractor, that his subcontractor couldn't.

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    JDI Windows - New JDI Windows Company Logo

    JDI Windows

    (171 reviews)

    Used JDI to replace 12 windows that were 24 years old. They had the best window st the best price…read morewith excellent installation. They also replaced severe damage around several windows due to excessive moisture. Call Rex st 730-427-4477 to have a great window experience.

    Extreme disappointment regarding the quality and installation of the 18 Simonton windows I…read morepurchased from JDI. The overall product quality is unsatisfactory, and the installation was subpar. I continue to experience drafts and excessive noise through all the windows. The amount of noise I receive from planes (I live nowhere near an airport) and cars is crazy; it was never like this with my old builder grade windows. Furthermore, the caulking is very sloppy. The owner said he was ok with the work and threatened to place a lien on my property the day after the windows were installed if I didn't pay, even though I was not satisfied. Following the owner's suggestion, I completed a Home Energy Audit. I have attached a few photos from that audit which clearly demonstrate significant temperature differences. I have also attached videos demonstrating the air leakage using a fog machine.(I can't attach all the pictures and videos I have and would be happy to share) After I called the troubleshooter radio show, the owner sent a crew to insulate three of the windows that I felt were the worst (which helped a little). I was then asked to pay for the insulation of the remaining windows. It is unclear why new windows would be installed without proper spray foam insulation in the first place. Additionally, two of the windows still do not close or lock correctly, even after the sashes were replaced twice. Given my significant investment, this has been a regrettable experience.

    Nex-Gen Windows & Doors - The current broken window.

    Nex-Gen Windows & Doors

    (16 reviews)

    Having your window pop and shatter suddenly without cause is a startling experience but what is…read moremore shocking is the absolute horrible customer service and blatant disregard for their warranty and care for the customer. And that is what sold us on this company. We have had one of the 2 shattered windows replaced but it took around 6 months to get it done. And this one that is still broken and waiting to be replaced... we have been waiting nearly a year and can't get a call back or an update. To add to the troubles, the initial install ended up being awful. It looked great for a bit but all the windows have gaps and dirt and air pass through and they are a MESS!!! Mike from Nex-Gen came and walked through everything and agreed the installation was not good. And he promised to get the replacement in quickly for the broken window and would fix all these install issues and wrote everything down and apologize but, that was nearly 5 months ago and we have called and have gotten NO response. My husband calls the company and NOTHING is ever done. We don't even get a phone call back, they say they are checking on the order and will get back to us. Good thing we don't hold our breath. This so called lifetime warranty is a joke! It is only good IF the company actually calls back and actually follows through. And what is so maddening, the warranty and good customer service is what sold us. Talk about bait and switch.

    Great experience with Dan and Dave. Sales process was respectful, authentic and knowledgeable.read more

    WestPro Home Exteriors - How to check for roof hail damage? Get a free inspection with WestPro.

    WestPro Home Exteriors

    (18 reviews)

    I've had WestPro come quote the same job twice, once in 2023 and once in 2025. It was two very…read moredifferent experiences to the point of being hard to believe it's the same company. The job is for removal and replacement of soffits, fascia, gutters and downspouts on a 1-story ranch with 200 linear feet of gutters. In 2023 a woman came out, did the walk through and then sent me a quote with details about the materials, a cost breakdown for each part of the project - quantity and cost for removal of gutters, removal of downspouts, installation of gutters, installation of downspouts. It was very professional (I work with contractors and job bids for a living) and provided all the necessary details of the cost. In 2023 they refused to address the soffit and fascia so I declined to move forward with them. In 2025 a man came out, did the walk through and then insisted on setting up a follow up appointment to walk through the project quote. I did not receive the info packet ahead of time and was disappointed by what I received - a detailed project description for siding work (presumably for the soffits and fascia but the material was specific to siding installation which isn't relevant to either of those locations) with no scoped quote for any aspect of the project. There were no details of the materials to be used or breakdown of the cost specifics. The dollar amounts were hand written into a spec sheet of "good / better / best" (photo attached because I don't even know what to call it, it's definitely not a job quote). I understand that materials costs have changed significantly and the job might cost more today than two years ago, but if you're going to waste my time with a second meeting to quote the job, actually quote the job. So your experience with WestPro may entirely depend upon the person you randomly end up with as your project coordinator. Homeowner be wary. I'll update this review when I've heard back with legit quotes and decisions on a path forward. For now it's a very unimpressed meh.

    Appointment scheduled for estimate quickly. Project Consultant arrived on time, and was so helpful,…read morehonest and professional. Really appreciated the professional advice and prompt assistance!

    Cowboy Glass - glassandmirrors - Updated June 2026

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