This is not a family-friendly facility. My 14 year old tried to come with me as a guest to try it…read moreout (my 16 year old had come once). They said the 14 year old had to buy a package for kids which was $30 for 10 visits (no smaller packages just to try it out). When deciding on it when she was already with me in her workout clothes, we told the worker that she was going to sometimes come with her friend's family, so we would get it. Nothing was said about any rules against this. A month after that, I decided to cancel my membership because of several reasons (class times not convenient for a teacher. Rigid rules about teen memberships, etc). When I canceled, they called to tell me Tessa's membership would also be canceled since she has to come with me. I told them my understanding was that she just had to be with an adult. They would not budge and told me absolutely no refunds for any reason. This is very poor business. Also, their policies are so rigid...a 14-15 year old must work out with a parent. I don't know many teens that want to be glued to their parent's side when working out. Other gyms have much more flexibility. Other businesses would be more flexible with miscommunications. I'm glad we are ending our membership there.

My how Fitness Pointe has fallen in a few short years is a tragedy. The staff that once went out…read moreof their way to smile and welcome you by eagerly offering assistance are today far too busy sitting on their asses texting on their cell phones. They used to take your blood pressure by just noticing you sitting in a chair. Today, they're too lazy to get up off their asses! Don't blame Covid, that's any easy excuse and a cop out. No mouthwash in the locker room any longer! We didn't forget! Fitness Pointe did! Poor leadership that would rather blame someone for complaining about a problem person, in hopes one of them would cancel their membership so Mr Coward manager didn't have to take a stand. Missing leadership! Arrogant! Excellent at being pompous and arrogant! Then there's the therapy pool piranha and the school of disgruntled, mean followers that believe this is their own personal warm water swamp. The pool piranha feverishly splashes about from side to side hogging up three lanes is a message to everyone...I OWN THIS POOL! I COME FIRST! You must kiss the ass of the selfish pool piranha and follow it around, back and forth like a good little obedient fan. No respect for others! You can't enjoy the therapy pool alone because the pool piranha lacks attention and needs your constant validation. Then there's the employee with the strawberry blonde brush haircut that hates everyone including itself. Mean, belligerent and can easily grimace, flip you the finger or tell you to SHUT UP! Excuse me....Is one of it's tired, dated lines. When management lacks the balls to use their authority properly, you end up with sacred cow staff members, laziness and a few angered members calling the shots over the majority. Fitness Pointe isn't the best place to work out or enjoy your leisure. DON'T WASTE YOUR TIME HERE! Not worth the aggravation!

I have nothing but great things to say about North Point Orthopedics…read more Dr. Pandhi and Lauren Vander Woude were tremendously supportive during my total hip replacement Surgery. I would trust them anywhere anytime. I also have a shout out to Dr. Evanson who performed hand surgery on me as well as Dr. Rachoy, no longer with practice, who support is still unwavering. I used the NPO physical therapy team for my recovery...SUPER!! Scott and Rich and everyone there were great!!!!! Office great too HIGHLY RECOMMEND!

Having previously been to North Point Orthopaedics this summer for care. When I was having a new…read moreissue, I decided to try another doctor in the facility. I thought I had pulled a muscle between my neck and shoulder, and that it would work itself out. As the weeks passed, I started to have significantly less pain, but occasional tingling and numbness, which concerned me. I decided to get it looked at sooner rather than later. So I chose Dr. Nikhil Pandhi to schedule an appointment with. I was taken back shortly after arriving for my appointment. They did x-rays of my neck and shoulder. Dr. Pandhi came in and went over my x-rays with me, which were clear. He checked my range of motion. As well as if any particular positions caused pain. Then he gave me the best case scenario on news, that it will heal on its own. He did not try to sell me on therapy or follow up appointments. He did however give me some exercises to do at home. He took his time and explained in detail my x-rays as well as when he was checking my range of motion and strength of that arm. I was so impressed with how thorough he was. He did say that if I had additional issues or the symptoms worsened, to come back in. And if anything comes up, I definitely will. That is two for two physicians that I've seen at this facility, that convinced me that I went to the best place for my care.

Go to any other location even another Rush. Had an appointment and they cancelled it for no reason…read morethat morning. I showed up and they said not to worry they would get me into it because they had no idea why it was cancelled. I left an hour later because they still didn't get me into the appointment. Before I left they assured me they would refund the co-pay they charged me. They didn't do that of course. I went to the Chicago Rush for my appointment but had to drop off my imaging CD at Munster. They told me it would take 10-15 minutes and left 45 minutes later. Morons work the front desk and that says something about the office! If you can get past them it might be good but they could care less at the front desk! The worst part is I had to listen to their stupid nonsense stories while they sat around doing nothing for something that my 10 year old can do in 5 minutes.

I was treated for a running related hip injury. They quickly diagnosed the problem and treated me…read more Now I'm in physical therapy and on my way to returning to running. All my imaging was done at the office.(X-ray and MRI) The staff and Dr. Nho are super competent.

Absolutely negligent. I'm a healthy, athletic 54-year-old woman who went to Dr. Daniel Woods for a…read morerevision on my 1.5yr old knee replacement. I developed an infection he completely ignored--no blood work, no PICC line, no sense of concern whatsoever. His ego clearly outweighs his concern for patient care. The way he talks down to hospital staff is just another reflection of his arrogance. I've been fighting this infection for nearly a year, and have to have the entire knee replacement removed due to his negligence. Thankfully the doctors at Rush Hospital in Chicago are now cleaning up his mess. Avoid him at all costs.

Dr Khanna and dr. Woods are fantastic doctors and surgeons. I even went to their physical therapy…read moreand all they we were doing the physical therapy they were very patient and kind and cordial and I will always go back to them again as I have had other experiences with orthopedic surgeons & Physical Therapy elsewhere

I have suffered issues with dizziness, visual vertigo, body sway, and balance for years. I saw…read moreseveral different specialists and went through many tests, but could never find relief. Vestibular physical therapy with Hermelinda Hernandez at Community Hospital in Munster was the one and only thing that turned things around for me. She also helped me with issues with hip and ankle which were greatly effecting my balance. She not only listens to me, but she remembers me and personalizes our PT sessions. She is extremely knowledgeable and professional and also very kind, supportive and friendly. Even though I don't seem like the "traditional" vertigo sufferer, she made it her mission to figure out things that would work for me and new ways to challenge me. She's always coming up with new (and fun) exercises to push my limitations. I am amazed at how much I have improved and I constantly tell people about her. I cannot say enough good things about her and definitely recommend seeing her!

Such a great place! The staff is remarkable, very attentive and overall helpful. Highly recommended…read more10/10.

I dislocated my finger, I have been in physical therapy about a month. Jerry Brasel is their hand…read moreexpert, and he is first rate. I have noticed much improvement . I don't think every location has hand people so I am so glad he is here. It's close to the house.

Dr. May, Matt & Ashley are very professional, friendly and informative. The facility is clean and…read morewell maintained. Thank you sooooooo much!

Dr. May, along with her assistants Matt and Ashley, are extremely ethical and professional in their…read moreapproach. Upon entering their facilities, they provide a reassuring level of care that instills confidence in a speedy recovery. Thanks to the attention and care they devote to your well-being, it is highly likely that you will indeed get well soon. Personally, I was highly satisfied with my experience at the facility during my recovery from an accident and I believe they treat all their patients with the same level of care.

I cannot say enough amazing things about Dr. Michael D. Dichoso and the Munster Orthopedic…read moreInstitute. He performed surgery to repair my Haglund's deformity and a partial Achilles tendon tear, and the entire experience has been excellent from start to finish. Dr. Dichoso is highly skilled, thorough, and compassionate. He explained every step of the process in detail, answered all of my questions, and made me feel completely confident going into surgery. His professionalism and bedside manner are unmatched. He treats patients with respect, patience, and genuine care. My surgery and recovery have been smooth, and I am beyond grateful for the outcome. It is rare to find a surgeon who combines exceptional technical expertise with such a personable and reassuring approach. Dr. Dichoso does exactly that. I would recommend Dr. Dichoso and the Munster Orthopedic Institute without hesitation to anyone in need of orthopedic care. Truly five-star service and results.

Dr. Tioco is a fantastic physician. He is so professional and knowledgeable and compassionate. And…read morehis staff is outstanding.

If you enjoy horseplay and goofing around, throwing towels, laughing when people fall, and the…read moreemployees talking about politics and their obvious hate for the president ( I dont agree or disagree that's not the issue) it's just annoying when you're already stressed out from an injury and you can't go for an hour and just repair and recover. I could have fell asleep on the table and nobody would have known either.

My appointment today was for a cortizone shot. I'd heard horror stories about this shot and was a…read morelittle apprehensive about it. Boy was I wrong! Dr. Perez is a genius. His manner put me at ease immediately, Answering my stupid questions without being condescending or short. I got my shot painlessly and a bit of an education. Wonderful service, amazingly fast and very well organized. Wait time, 2 minutes, no kidding. It's probably just me but his accent is fantastic. I would listen to him read a phone book! If you have a choice, go to Dr. Omar Perez, several offices in the area. No, I'm not getting paid. I just like good quality sevice.

From the owner: Dr. Nikhil Pandhi, is a board-certified orthopaedic surgeon in Munster, Indiana, with extensive…read moreexperience in surgery for the knee, hip and shoulder. Dr. Pandhi is dedicated to delivering the best outcomes for your conditions, working with you to provide the nonsurgical and surgical care you need to find relief.  Dr. Pandhi received his master's degree in public health from the University of Michigan School of Public Health. He then went on to complete his doctorate in osteopathic medicine (DO) at Michigan State University College of Osteopathic Medicine, followed by his residency training in orthopaedics at the Michigan State University's POH Medical Center. During his sports medicine fellowship training at the Detroit Medical Center, Dr. Nikhil Pandhi worked with professional teams, including the Detroit Pistons, the Detroit Red Wings, and the Detroit Tigers. Under the tutelage of experts trained in the latest advancements in shoulder, hip and knee surgery, he was able to learn from some of the best and brightest leaders in the field of orthopaedic surgery. Dr. Pandhi has extensive surgical experience in shoulder replacement, anterior hip replacement, total and partial knee replacement, as well as complex ligament reconstruction and cartilage restoration using minimally invasive techniques. This includes outpatient robotic-assisted knee and hip replacements and patient-specific total shoulder replacements. As a sports medicine specialist, Dr...