I really like the customer service here! I had a slow leak and had to get it fixed. I pulled up at the right time. I signed in, and a nice lady asked me what my deal was. I told her and she also got me parked in a bay, right away. The mechanic offered me a popsicle, and the hot day made it a treat. Then I saw car after car pull in needing service! They checked and it just needed a bead seal (no puncture)! Nice! Even nicer was that it was only $20!!! They can order new tires and install them, or you can get cheaper used tires! Great car service in Gainesville! read more

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Tire Depot is truly a hidden gem when you need a tire or alignment! I hit a curb and my tire bubbled. Unfortunately, I could only afford a used one. Tire depot had the size and with a warranty it was only $50! The service is always great! And the work is quality work and so are their products. I've never had a problem with tires I've had done here! read more

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Called for 2 replacement tires. I asked if they had time to get me in and out. They said yes. I showed up a little after 5:00 and didn't leave until almost 8:00. I wanted to leave and instead of a refund they only offered a "raincheck". So I stayed! I got 20 minutes down the road only to find out the valve steam was quickly loosing air. I called and told them I was stranded due to their neglect work. They wanted me to pay for a tow (not get reimbursed) and come back to their shop. All they said was "we're closed so that's all we can offer". ANY REPUTABLE HONEST business that actually cares about their customers would not have left them on the side of the road until 11pm to figure out how to fix their mistake!! My bank will be taking my money back. I wouldn't send my worst enemies here as a mean joke!!! Beware and stay tf away from this place!! If I could give negative stars they'd definitely be at the top of that list. read more

If I could give this place a negative 5 that's what I would give it. I went to get a simple patch/plug in my tire due to it leaking air. After getting the "leak test" performed, the mechanic stated that it would be better to get a patch installed. Some young mechanic by the name of Malik, was the one that performed my supposedly "patch". To do this I was told that the air has to be let out of the tire. Malik was very careless and made me feel so unsafe as i watched him put my tire back onto my truck. One of the older mechanics even asked him if the machine to balance the tire worked for him, implying that the machine wasnt working. Malik shrugged his shoulders like he didn't care and proceeded to finish "the job". After about an hour and a half i am then informed that my sensor stem is broken off in my valve (where you go to put air in your tire). No one was able to get the sensor out of the valve so they stated that they would have to order another sensor. I was on a lunch break so I couldn't waste anymore time. Carl, one of the make-shift managers signed the back of my receipt stating that when I came back it could get done no added cost. I made sure of this information and he replied "trust me im here everyday!!! I got you!!!!" Needles to say, i came back 2 days later, Carl, was no where to be found. Zach, another make shift manager informed me that the guy that would be able to do the sensor, an older guy with long hair, was the only one that could do it and he doesnt work on mon or Fri to come back Saturday. I did as I was instructed, even though no one had informed me of this news at all. That Saturday, my husband and i came BACK. The "older guy with long hair" attempted to install my sensor. We had to wait over 2 hours for him to be unsuccessful!!! He told me that the sensor must have been bad and that another one had to be ordered. My husband told the"older with long hair, no mam weve already been here almost 3 hours!!!!" So they again said that they would call Me when it came in, I still have NOT received a call. I called them to check, another make shift manager ( a Spanish guy) assured me that he would get it taken care of and call me back, I have NOT heard back from him either!!!! My husband attempted to get it taken care of, Carl, the 1st make shift manager gave him the same line of calling him back, NO CALL BACK!!!!! I am still riding around with no sensor on my tire, the code of TPMS is showing and I still have not received a CALL from anyone at this shitty place!!!!! Do yourself and this community a favor and close this terrible ran, awful customer service, so called business down!!!! read more

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Fast ,professional friendly service and very affordable. highly recommended. My vehicle has been serviced here many times and they always perform an excellent job . read more

I really was happy with there help I'm back on the road again the prices are amazing thank you tire depo

AVOID AT ALL COSTS!!! I purchased 1 pair of tires in the afternoon. They were paid for and reserved for installation the morning of the following day since I had another errand to take care the day I bought them. I inquired at what time the business opened and was told 7am; and I was given a 7:15 am appt. (which clerk wrote on my receipt) to come in and have the tires installed which was sufficient time to complete the work and allow me to get to my own work on time. I arrived at 7:05am and the business was closed. There was no one there except a young woman sitting on the bench whom I thought was another customer. She told me that she was an enployee waiting for the business to open. Someone finally showed up at 7:25am! My vehicle started getting worked on at 7:40am as well as another's vehicle who came in well after myself and so further delayed/extended my car's repair time! My vehicle got completed at 8am which was the time I needed to be at work (15 mininute drive from the shop). I ended up being late to my job and docked 1 hour ($20) of pay which made myself and the company I work look bad through no fault of my own. The person who worked there gave no reason for their tardiness and was the only person available that morning to perform the work (on my car and the later car to arrive). I returned 4.5 weeks later (I don't live near there, and my job was completed for that area the day of the the tire installation), after having front end suspension work done on my car (cannot do alignments until that work was finished), for an alignment and demanded a $20 discount to balance out my income loss, but the business owner, who was not there, needed to be called by phone by staff to make the decision. Staff is unable to make simple decisions due to being simple minded. The owner refused to acquiesce to my request stating a 48hr warranty period even though the situation had nothing to do with any warranty issue. I was not talking about the actual tires only the needed discount on an alignment which I was attempting to get done, but which I would not do so at that business unless I received compensation for my income loss. I left after wasting another 20 minutes of my time, and while waiting around, I spoke to another woman who was screwed over on a bait and switch. She was shown poor tires, refused them and paid more for tires that in the end were still not the ones she chose, but were tires of lesser quality and price, and she still paid the higher cost for the lower priced set just because her husband was fed up and wanted to get her on the road. This place is a rip-off with no integrity that does not honor their own promises or business hours. Avoid at all costs!! What a joke of a business. read more

The worst service I've ever had. Never felt so much racism before for how I look. I got there at 3:45PM tired from a 10hr shift at work to change one tire that was already reserved on the phone an hour before I showed up. Didn't leave until 6:55PM and I was the first person there before everybody else, but was constantly skipped over by the tall black guy with the clipboard. It's a racist place. They judge based on appearance if you look like a white young college kid who LOOKS privileged, they will completely ignore you. And when they finally got to fixing my tire, the mechanic kept on chitchatting with their girlfriend right in front of my face after I've been constantly skipped over intentionally for 2 hours. Took a little over an hour to change ONE tire. The clipboard guy was the one helping everybody else besides me knowing I got there first and with CONSTANT reminders from the male clerk over and over again. And never apologized or fixed the issue. Made me wait the 3hrs because of my appearance, he didn't care. read more