Called Walgreens at 8:00pm MST on 8/22/2025. I was placed on hold with no interaction with a human…read morebeing. I stayed on hold for 1hour and 10 minutes. The phone was picked up twice, I knew this because the music stopped and no answer on the other end and I was placed back on hold!!!! I hung up. What is the point of having a phone number to call when no one answers. I want answers from corporate. being short staffed is no longer a reason for bad customer service!!!!!!!!!!!!

Speed. This location seems to work very hard to make customers wait longer. Inconvenient, slow, and…read morerude staff. Only use it because it's slightly better than Walmart. Would rather have family-owned business than this big box corporate mess. They're not less expensive than others, either. Can't think of a single reason to return. Oh - except the being slightly better than Walmart or driving to town. Inside is bad, drive through is worse.

I have to rank this Walmart with 5 stars, yet again. I have the option to shop the commissary on…read morebase, but Walmart is competitive and offers so much more. Sometimes I visit this store twice a week. There's always plenty of room in the parking lot. I like that they have wipes available to wipe down the carts. The store is always so clean, well organized, and stocked. I do like their meat department quite well. I really liked when they had several self checkout stands, but they've done away with several of those stands and they put regular cashiers back in. I still like to use the self checkout. One thing I don't expect from them is great customer service. It's Walmart. The few times I have had to ask someone where something is, I've received a helpful response. For the most part, I use the app to help me locate what I'm looking for. I'm so glad that Edgewood has this store.

Food that goes bad within a day produce that literally rots in your fridge overnight meat that…read morespoils in the fridge overnight what else can I say about Walmart? Their quality has gone down because their corporate machine is greedier and greedier more every single day the prices has gone up they make your bag your own groceries and they charge you for bags. This is a terrible place to go. I'm gonna be taking all of my necessary grocery shopping to Smith's from now on at least they sell food that doesn't rot on the way home.

Everybody is usually very wonderful when I come here everybody's full of smiles and very nice, but…read moreJosh really went out of his way to help me out. He was in the middle of doing stuff. I asked him if there was more Chuck I steak without even hesitating, he walked in the back and came out with a whole harmful really happy what a nice guy thanks, Josh

Check your receipts! I was overcharged $34. I called, and…read morethey stated that I needed to bring the items back, to fix the issue. Carlos, the manager, then stated that he had " made it right," by refunding the difference. This doesn't "make it right." If I can't even fix the issue over the phone, then there is no reason Smith's doesn't overcharge everyone, and hope that they don't notice.

This is one of the best...if not THE BEST pharmacys in town…read more They are quick, efficient, and knowledgeable...1000x better than the big box stores like Walgreens and Walmart! Plus they can deliver! A PLUS on all counts : )

Albuquerque City Drug reminds me of the little pharmacies almost on every corner throughout the…read morecities of France. It is small, and may not have everything you're looking for that you can get at a chain drug store, but it's personable and the pharmacist knows his stuff. They spend the time you need to understand a new medication or vaccine they provide. They know you by name and care. If they don't carry something, they will order it for you. The location is perfect. It's Downtown and a couple of doors down from Silver Street Market in the Imperial Building. It's around the corner from the post office and an easy walk to the Alvarado Transportation Center. Those who live in the building, across the street, or nearby don't need to walk far to get the care they need. I don't live that close, but it's worth the longer walk or short car ride.

Regardless of where I travel or how well I pack, there's usually a drug store visit involved. This…read moretime around it was for shampoo and soap, 2 items of which our VRBO was in short supply. I added some mouthwash and was good to go. It was all fairly easy to find and with a pretty standard check-out process that gratefully wasn't at the pharmacy.

This is the absolute pharmacy you could ever visit. First off, the phone tree is incredibly bad…read more It doesn't recognize speech and keeps looping back. When you finally reach someone, if the phone tree takes you to the wrong part of the store the young woman on the line actually will hung up on me because she wasn't able to transfer me. Christina, the pharmacy manager will never call you back. I was told 3 different times she'd call me back about a defective product they had sold me, but she never did. Besides that, your minimum wait to pick up a prescription is over 30 minutes long. Do yourself a favor and go to another pharmacy. You'll be glad you did.

Came into Walgreens to get a few cosmetics. My friend and I were talking and this amazing girl name…read moreMelissa came over and asked if she could assist us,, She helped us better than when we go into department stores. This is now my new favorite cosmetic place she was awesome. Thank you

Difficult to get a rep on the phone for specific questions. Happens all the time at this location.read more

When I was a kid I'd go with my Gramma to the Walgreens, near her house in San Francisco. It was…read morealways an adventure with toys and aisles filled with candy, chips and other goodies. This Walgreens tears that fun memory to pieces. To begin with there are rough looking people all over the parking lot and wandering through the store; I'm fine with that, I've lived in cities most of my life and everyone needs to shop. But the store treats every customer like someone sketchy . I'd say that 90% of the items are behind glass, even innoucuous stuff like deodarant. It's a wonder the employees get any work done because they're always being interrupted with customers needing access to something. The check out on a Sunday was ridiculous, one (very slow) woman working the front. And, no surprise, she couldn't even be bothered to say hello until I asked her how her day was. She just stared at me while her POS refused to read my card, which seems to be a common problem at the Walgreens in this city. One thing they DO still have are great deals if you use the loyalty card. So I bought two 12 packs of Coke and two 8 pack of LaCroix two for one. But this meant I needed a cart. The problem with that is that you can't take the cart out of the store. So after taking 30 seconds blocking the door trying to get out (and making a drunk woman mumble curses at me) the super friendly security guard offered to help me to my car.So the security guard gets one of the stars. , And there were two teen age sisters buying tons of candy in front of me. They'd obviously been given money to spend on whatever they wanted and they were having a great time, which reminded me of those fun days with my gramma as a kid. So they get the other star. Otherwise I'm steering clear of this dreadful location.

In the last few months I have had variations of the same issue:…read more1. Place order for a refill. 2. Recieve automated message saying refill is ready. 3. Go to Walgreens wait in line (10 - 20 minutes). 4. Get to front, find out the order is not ready...but if I am willing to wait 20 more minutes it can be. 5. Leave because of work or other appointment. 6. Return when my schedule permits...to be told they canceled the order because it was not picked up.

They advertise hams for Easter which they do not have, & have not had for 2 days. Yet the ads are…read morestill up. FALSE advertising. They get 2 out of 5 stars, because I feel generous today.

I love our Smiths pharmacy. I've been going there since it was built. The people are always so…read morefriendly; unlike in bigger cities. The phone and computer system could use an update but that is my only complaint. Oh an' they have a shortage of workers right now, but that is not their fault.

not acknowledged at main register. yelled at across the store to go to liquor register. My…read moresuggestion to put up a sign met with hostility with manager ultimately yelling F you and giving me the finger. She said I had no idea what her day was like. THere was more but I got so mad I cant remember. Wanted to throw me out of the store when I had paid but didnt have items in hand yet.

10:30 pm tonight, two employees are sitting down near the register and tell me to go to the liquor…read moreroom to check out... you're both right there, do your job. Wild. The guy working the liquor was cool and nice , so props to him.