I'm pissed to say the least. My son hiked Mt. Shasta and when he was done his lips, eyes, face,…read moreand neck were swelling up and he was concerned. Went to this place and they just said "sunburn" and sent him on his way with a $900 bill. He had a 4 hr drive home and called his doctor and his doctor said it was not normal and worried about his throat closing. He prescribed him prednisone, and said he wanted to see him ASAP. Doctor said 2nd degree burns by the way. I feel like if someone goes to the hospital, and they feel like it is a sense of urgency. You should treat them as such! I told him to fight this bill, because they didn't treat him at all. of course, he's not getting a response email. what a shitty place!

I have lived here for 3 years and through several sonograms X-rays etc I have been impressed with…read morehow happy the team seems to be to be present. They have a special woman who helps at the Information Desk. I had a family member treated in the ICU. Again positive results.

I was on a payment plan with Seneca Hospital for a couple years. I lost track of the end date. I…read morejust kept making payment. Over two months ago it was paid off. Around July 1 2026, I called to see how much I still owed. I was told I had over paid by over $400. More than two months payments. They have my address, email and phone number, but they DID NOT let me know not to send more money. When I called, I was told they would process the refund and mail it to me. I called again today July 10, 2026 and was told it would take 4-6 weeks......................WTF...... If I was 4-6 week late on a payment they would send me to collections................. Dear XXXXXX I understand your frustration, and I sincerely apologize for the continued delay. At this time, the issue affecting the refund process is still being actively worked on by our finance team. I recognize that waiting for a refund that is already owed to you is frustrating, and I appreciate your patience as we work toward a resolution. Unfortunately, I do not have any new information to share at this moment. However, I am continuing to monitor the situation and have asked to be notified as soon as there is an update. Once I receive additional information, I will make sure to share it with you promptly. Thank you for your continued patience and understanding. We appreciate the opportunity to resolve this matter. I hope you have a great day, Chelssa Outland Marketing & PR Officer Seneca Healthcare District

Go to Enloe or even Banner, but bypass Seneca Hospital. Seneca gave 3 missed diagnoses, and I…read morealmost lost my father. If I hadn't gone to Enloe, my father would have perished in 3 days after the visits. And this was the HEAD of ALL the doctors to whom made 2 of the miss diagnosis and sent him home. Even though my father had passed out and was brought in by an ambulance on all three occasions, no one ever said he could a possible valve issue and only one doctor recommended he see a cardiologist whenever possible, no urgency. I know due to his age, they assumed he would pass away anyway. Well, the hell with them. After the surgery, the doctor gave him at least 7-10 years longer to survive. I broached the question about monitoring him over night and the response was "Why, he is awake now". Still hadn't received a referral to a cardiologist for my dad in 4 months. I called his primary care doctor 7 times. The nurses in the front are amazing but to follow up with the back of the office, is useless. I requested a hospital bed and waited for a referral, the nurse claimed she was waiting for the second surgery prior upon sending in a request for that and physical therapy. They wanted to see, basically, if he would survive the surgery and not waste their time. ALL items needed, came from referrals by Enloe in Chico. Five Stars for the doctors, nurses and staff. They care and perform all tests needed to come to a REAL diagnosis. Once my father was admitted to Enloe hospital, they gave us a cardiologist, a urologist and a cardiovascular doctor. A report is being drafted to ombudsman and the Medical Board of California, along with all of his medical records. They either need to revamp the hospital with trained staff or shut down. Again, if you can't get to Enloe in Chico, go to Banner in Susanville. To file a complaint, please go to the below websites. https://www.mbc.ca.gov https://www.aging.ca.gov/Programs_and_Services/Long-Term_Care_Ombudsman/ Go to Enloe or even Banner, but bypass Seneca Hospital. Seneca gave 3 missed diagnoses, and I almost lost my father. If I hadn't gone to Enloe, my father would have perished in 3 days after the visits. And this was the HEAD of ALL the doctors to whom made 2 of the miss diagnosis and sent him home. Even though my father had passed out and was brought in by an ambulance on all three occasions, no one ever said he could a possible valve issue and only one doctor recommended he see a cardiologist whenever possible, no urgency. I know due to his age, they assumed he would pass away anyway. Well, the hell with them. After the surgery, the doctor gave him at least 7-10 years longer to survive. I broached the question about monitoring him over night and the response was "Why, he is awake now". Still hadn't received a referral to a cardiologist for my dad in 4 months. I called his primary care doctor 7 times. The nurses in the front are amazing but to follow up with the back of the office, is useless. I requested a hospital bed and waited for a referral, the nurse claimed she was waiting for the second surgery prior upon sending in a request for that and physical therapy. They wanted to see, basically, if he would survive the surgery and not waste their time. ALL items needed, came from referrals by Enloe in Chico. Five Stars for the doctors, nurses and staff. They care and perform all tests needed to come to a REAL diagnosis. Once my father was admitted to Enloe hospital, they gave us a cardiologist, a urologist and a cardiovascular doctor. A report is being drafted to ombudsman and the Medical Board of California, along with all of his medical records. They either need to revamp the hospital with trained staff or shut down. Again, if you can't get to Enloe in Chico, go to Banner in Susanville. To file a complaint, please go to the below websites. https://www.mbc.ca.gov https://www.aging.ca.gov/Programs_and_Services/Long-Term_Care_Ombudsman/ What are the nurse staffing ratios at Seneca District Hospital? Seneca District Hospital has an RN-to-bed ratio of 0.34 and a total nursing staff-to-bed ratio of 0.44, earning a staffing grade of F. The national average RN-to-bed ratio for acute care hospitals is approximately 1.0. Higher ratios correlate with better patient outcomes, lower fall rates, and reduced nurse burnout. Staffing grades range from A (1.5+) to F (less than 0.4). https://allnurses.com/hospitals/california/chester/seneca-district-hospital-r639/

This is an archaic hospital. I arrived on this last friday with a horrible UTI. Treated with the…read morewrong medications and 5 pain killers. Took my Cipro religiously and 4 days later was WORSE. They gave me IV antibiotics and my condition is worse now. Pain from level 7 to 8 and too exhausted to go back too night from extreme pain. They actually DENIED me pain medication because I tested positive for opiates. The opieates THEY GAVE ME! So hey, you screw up my diagnosis, take pain meds the night before my second visit and won't treat me for pain....STUNNING I moved from the SF bay area and we treat pain as a SYMPTOM. THis hospital needs to step out of the dark ages. Sending a woman home infected, unimproved, getting worse in level 8 pain...I'm stunned. My brother a lawyer says this is unethical and illegal. They seem more interested in depriving patients of necessary meds than treating the person ethically...Go somewhere else. They didn't even give me a scan in 2 visits. Did they ever think Kidney stones or something else? Avoid this place!!!!

I just had eyebrow and eyelid surgery. The staff there was over the top. Everybody was so bubbly…read moreand very professional. Thank you, Angela for taking good care of me. And Dr. Tate what a great surgeon he did a beautiful job!

My husband recently had eyelid surgery at Patience Hospital. It was truly a great experience from…read morethe moment we walked through the door! It was 5:30am and Janice greeted us with such a kind welcome. She was incredibly friendly and helpful (which is hard to find in the medical field these days). The procedure went smoothly and all of the staff was really fantastic. The facility is nice as well. Spacious, clean and well kept. I would highly recommend Patients Hospital if you have the option!

Came here for kidney stone pain and was told my kidney stone was only 5mm.. well I just saw my…read moreprevious scans from another hospital done one week prior to this visit and it's actually 9mm. You guys need a new US tech. Also, I got nothing for the pain and was referred to a urologist in Redding, who told the ER my kidney stone can't be causing the pain since it's stationary.. well pain is subjective not objective and can still cause pain if not moving. Tried calling the urologist so they can see me and evaluate and they wouldn't even see me in office saying because I'm pregnant. Even if pregnant you can treat a stone. Now I'm laying in excruciating pain, spotting now, threw up from the pain... AND what's the point of going to see anyone if they constantly dismiss me? This place is incompetent along with urologist Dr. Fowler in Redding.

The nurses are very friendly, once you get out of the ER. But this hospital is so inept, generally…read moreincompetent and ineffectual. It has been 3 weeks so far and I don't think it will improve. It would take a book to list all the debacles in this place over the last 3 weeks.

Been sick for 3 days. Probably just pancreatitis, refuse to go to the ER (yet), & phone…read moreresearching: "Why do Hospitals & ERs suck so bad, a History" (& seriously, what is up with the food) and now I'm here on YELP. I only go to SRMC after MMC tried to kill me again, but maybe I should check out MMC again (kind of like checking car insurance rates in an effort to keep up with the greedy bast.... Er; never-mind). About 6 years ago, I had surgery at MMC & was discharged, becoming ill a couple of days later. A friend takes me back to MMC, drops me off, & I go in alone cos I figured I just had surgery there, I don't need an advocate. Nope, Kicked-out/Seeking opiates. Then, I take a cab directly to SRMC and was: Admitted/Infection/IV-Antibiotics/4-days (those pesky bowel nicks). Point: the hospital I had surgery in kicked me out with an infection. My recent SRMC ER visit(s) now go like this: Go by yourself: Diagnoses: Constipated. Discharged and still sick. Next day, after begging a co-worker to go with: Diverticulitis/Treated/feel better/Discharged. See the difference! Now I get to pay not only the ER bill TWICE, but I get to pay the ER Physicians TWICE! Should I mention being sick longer? Nah. Moral: Never go alone to either Redding hospital, even if you have to bribe someone to go with you. Maybe I'll start a club & get a call-list for us "alone-ones". Tip: Beware of Balanced Billing (AKA:Surprised Billing; CA LAWs) especially in regards to ER visits.

What a joke for a hospital! My husband was in their emergency room for over 15 hours. His nurse…read more(Samantha) was very seldom there to help him. She tended to be at the nurses station sitting most of the time. They transferred him to Mercy because they can do very few surgeries there anymore. Please beware!

They have a new dr . He seems nice . I have an appointment with him tomorrow. My kids like him…read more The office staff is new and amazing

From the owner: Our lab is licensed per the Clinical Laboratory Improvement Amendments (CLIA), and inspected and…read moreaccredited by The Joint Commission. Our main lab is open 24 hours a day, 365 days a year. We produce quality results to assist health care providers with valuable data to diagnose efficiently, and to treat patients effectively. We offer comprehensive lab services and same day test results. Available tests include: Automated Chemistry Blood Banking Coagulation Hematology Immunochemistry Microbiology Molecular Diagnostics Serology Special Chemistry Urinalysis For specialty testing that we do not perform locally, labs are sent same day to Healthcare Clinical Laboratories, a leading reference lab.

They grossly mistreated my mother. Don't go here unless you absolutely have to. I had to get the…read moresupervisor involved and wrote internal complaints about the behavior of nurse(s), one in particular by the name of Angelina M. She is very unprofessional and borderline abusive. She is probably doing even more disgusting things when noone is around. There are others that behaved badly but unfortunately I wasnt there to witness it all. 2 stars because I hope this sticks. I doubt they did anything to resolve this, which screams upper management neglect, rolls downhill.

I've been receiving bills from 2021 when I've never been seen here and don't even live in the area…read more I've been calling multiple times the last couple months and no one has been able to give me an explanation or clear this up. Each time I call in I hear a different story and this is getting extremely frustrating. To receive a Hospital bill for somewhere you've never been is crazy. And on top of it the lack of resolution they have for something so fraudulent is ridiculous.

I had 4 routine tests done yesterday at Banner Lassen Medical Center. I couldn't have been more…read morepleased with the treatment I received. The staff were friendly, patient and efficient. I was very comfortable during all of the tests.

Everything we needed for a quick check in. Staff was friendly and caring. X-Ray staff quick and…read morekind and the ER doc on call was clear and concise with his assessment. Luckily, all was good or I would have gotten to review the helicopter ride to Reno. Obviously, this is a small emergency center with not much else. But when you just need to have something checked, don't be worried.

Very caring staff. My doctor listened, was compassionate, honest and helpful. I even received a…read morephone call to follow up on my appointment. The clinic was clean and quiet and seemed well organized too. I was a little cautious about going because I am just here on a retreat but I am glad I took the chance.

patients beware! this is the most incompetent clinic…read moreoperating in mt. shasta! 'candance' the manager made repeated critical errors in my care, embarrassing & completely dimiinishing great dr. laura's competence! i eill never return, & nor should you trust them with your care. shame on you incompetent candace! you have destroyed shasta cascade health reputation! and are fired!