I'm pissed to say the least. My son hiked Mt. Shasta and when he was done his lips, eyes, face,…read moreand neck were swelling up and he was concerned. Went to this place and they just said "sunburn" and sent him on his way with a $900 bill. He had a 4 hr drive home and called his doctor and his doctor said it was not normal and worried about his throat closing. He prescribed him prednisone, and said he wanted to see him ASAP. Doctor said 2nd degree burns by the way. I feel like if someone goes to the hospital, and they feel like it is a sense of urgency. You should treat them as such! I told him to fight this bill, because they didn't treat him at all. of course, he's not getting a response email. what a shitty place!

I have lived here for 3 years and through several sonograms X-rays etc I have been impressed with…read morehow happy the team seems to be to be present. They have a special woman who helps at the Information Desk. I had a family member treated in the ICU. Again positive results.

What a gift to find such a special emergency room here in Chester! From the receptionist to the…read moreadmitting nurse,Noel, to Dr Dempsey, Bob in X-ray and Terry the Lab man. The whole crew was knowledgeable and confident that they would get to the bottom of my issue and they did! When you can't breathe it gets scary. No lines, no wait and I'm used to big city E-Rooms and this is a gem! After heart surgery last week I went into congenital heart failure and my lungs apparently had fluid in them which kept me from breathing correctly. Within the hour I was breathing fine and am now home!! Don't hesitate to visit Seneca Hospital ER if you have a emergency!!! The whole experience was quick and very effective! Having just moved up here from Santa Rosa we are blessed and thankful to find such a great ER and team!

Go to Enloe or even Banner, but bypass Seneca Hospital. Seneca gave 3 missed diagnoses, and I…read morealmost lost my father. If I hadn't gone to Enloe, my father would have perished in 3 days after the visits. And this was the HEAD of ALL the doctors to whom made 2 of the miss diagnosis and sent him home. Even though my father had passed out and was brought in by an ambulance on all three occasions, no one ever said he could a possible valve issue and only one doctor recommended he see a cardiologist whenever possible, no urgency. I know due to his age, they assumed he would pass away anyway. Well, the hell with them. After the surgery, the doctor gave him at least 7-10 years longer to survive. I broached the question about monitoring him over night and the response was "Why, he is awake now". Still hadn't received a referral to a cardiologist for my dad in 4 months. I called his primary care doctor 7 times. The nurses in the front are amazing but to follow up with the back of the office, is useless. I requested a hospital bed and waited for a referral, the nurse claimed she was waiting for the second surgery prior upon sending in a request for that and physical therapy. They wanted to see, basically, if he would survive the surgery and not waste their time. ALL items needed, came from referrals by Enloe in Chico. Five Stars for the doctors, nurses and staff. They care and perform all tests needed to come to a REAL diagnosis. Once my father was admitted to Enloe hospital, they gave us a cardiologist, a urologist and a cardiovascular doctor. A report is being drafted to ombudsman and the Medical Board of California, along with all of his medical records. They either need to revamp the hospital with trained staff or shut down. Again, if you can't get to Enloe in Chico, go to Banner in Susanville. To file a complaint, please go to the below websites. https://www.mbc.ca.gov https://www.aging.ca.gov/Programs_and_Services/Long-Term_Care_Ombudsman/ Go to Enloe or even Banner, but bypass Seneca Hospital. Seneca gave 3 missed diagnoses, and I almost lost my father. If I hadn't gone to Enloe, my father would have perished in 3 days after the visits. And this was the HEAD of ALL the doctors to whom made 2 of the miss diagnosis and sent him home. Even though my father had passed out and was brought in by an ambulance on all three occasions, no one ever said he could a possible valve issue and only one doctor recommended he see a cardiologist whenever possible, no urgency. I know due to his age, they assumed he would pass away anyway. Well, the hell with them. After the surgery, the doctor gave him at least 7-10 years longer to survive. I broached the question about monitoring him over night and the response was "Why, he is awake now". Still hadn't received a referral to a cardiologist for my dad in 4 months. I called his primary care doctor 7 times. The nurses in the front are amazing but to follow up with the back of the office, is useless. I requested a hospital bed and waited for a referral, the nurse claimed she was waiting for the second surgery prior upon sending in a request for that and physical therapy. They wanted to see, basically, if he would survive the surgery and not waste their time. ALL items needed, came from referrals by Enloe in Chico. Five Stars for the doctors, nurses and staff. They care and perform all tests needed to come to a REAL diagnosis. Once my father was admitted to Enloe hospital, they gave us a cardiologist, a urologist and a cardiovascular doctor. A report is being drafted to ombudsman and the Medical Board of California, along with all of his medical records. They either need to revamp the hospital with trained staff or shut down. Again, if you can't get to Enloe in Chico, go to Banner in Susanville. To file a complaint, please go to the below websites. https://www.mbc.ca.gov https://www.aging.ca.gov/Programs_and_Services/Long-Term_Care_Ombudsman/ What are the nurse staffing ratios at Seneca District Hospital? Seneca District Hospital has an RN-to-bed ratio of 0.34 and a total nursing staff-to-bed ratio of 0.44, earning a staffing grade of F. The national average RN-to-bed ratio for acute care hospitals is approximately 1.0. Higher ratios correlate with better patient outcomes, lower fall rates, and reduced nurse burnout. Staffing grades range from A (1.5+) to F (less than 0.4). https://allnurses.com/hospitals/california/chester/seneca-district-hospital-r639/

This is an archaic hospital. I arrived on this last friday with a horrible UTI. Treated with the…read morewrong medications and 5 pain killers. Took my Cipro religiously and 4 days later was WORSE. They gave me IV antibiotics and my condition is worse now. Pain from level 7 to 8 and too exhausted to go back too night from extreme pain. They actually DENIED me pain medication because I tested positive for opiates. The opieates THEY GAVE ME! So hey, you screw up my diagnosis, take pain meds the night before my second visit and won't treat me for pain....STUNNING I moved from the SF bay area and we treat pain as a SYMPTOM. THis hospital needs to step out of the dark ages. Sending a woman home infected, unimproved, getting worse in level 8 pain...I'm stunned. My brother a lawyer says this is unethical and illegal. They seem more interested in depriving patients of necessary meds than treating the person ethically...Go somewhere else. They didn't even give me a scan in 2 visits. Did they ever think Kidney stones or something else? Avoid this place!!!!

My husband recently had eyelid surgery at Patience Hospital. It was truly a great experience from…read morethe moment we walked through the door! It was 5:30am and Janice greeted us with such a kind welcome. She was incredibly friendly and helpful (which is hard to find in the medical field these days). The procedure went smoothly and all of the staff was really fantastic. The facility is nice as well. Spacious, clean and well kept. I would highly recommend Patients Hospital if you have the option!

This is a phenomenal hospital with phenomenal care and…read moreGourmet food! I am so grateful for the care and peace I received for my surgery and stay. This was a very wonderful experience and I recommend Patient's hospital to everyone!

Came here for kidney stone pain and was told my kidney stone was only 5mm.. well I just saw my…read moreprevious scans from another hospital done one week prior to this visit and it's actually 9mm. You guys need a new US tech. Also, I got nothing for the pain and was referred to a urologist in Redding, who told the ER my kidney stone can't be causing the pain since it's stationary.. well pain is subjective not objective and can still cause pain if not moving. Tried calling the urologist so they can see me and evaluate and they wouldn't even see me in office saying because I'm pregnant. Even if pregnant you can treat a stone. Now I'm laying in excruciating pain, spotting now, threw up from the pain... AND what's the point of going to see anyone if they constantly dismiss me? This place is incompetent along with urologist Dr. Fowler in Redding.

The nurses are very friendly, once you get out of the ER. But this hospital is so inept, generally…read moreincompetent and ineffectual. It has been 3 weeks so far and I don't think it will improve. It would take a book to list all the debacles in this place over the last 3 weeks.

Another stellar job today. My deaf brother was seen at the ER about three weeks ago and was…read morereleased with bronchitis. They double checked that he had no pericardial effusion with the CT scan, and after antibiotics, he still had a lingering cough three weeks later, so we went back in. Professional, competent, kind, thorough... intake staff, nurses, and "Dr. Tom." Were able to rest easy knowing things are not getting worse with the multiple tests. And he came home with a set of medications that are going to help ease his pain, which is the best thing we can do right now for sure. This is probably our third or fourth visit to the hospital over the last five months. And this performance by the staff has been consistent. Making these testimonials easy to write. What baffles me are the extremely negative comments others have left about the staff. I know my three or four experiences are anecdotal, but I've had different staff and different doctors every single time, and geez, just a great group of people from our perspective.

On Saturday March 21, 2026, I walked into the Shasta Regional emergency room with chest pain. I…read morehave a history of coronary artery disease and eight coronary stents placed over the past 20 years. I told them this. My EKG and initial troponin were negative, and from that point forward I was invisible. I sat in the waiting room for four hours. No monitoring. No IV. No serial troponin draws. No cardiology consult. No one came to check on me. No one told me what was happening or how long I would wait. I was a cardiac patient with eight stents and active chest pain, sitting in a plastic chair next to everyone else. After four hours with zero treatment or communication, I left. The next day I went to Mercy Medical Center by ambulance. Within hours I was in the cath lab. They found a 99% calcified occlusion of my right coronary artery -- so severe that a balloon couldn't open it. The vessel cracked during the procedure. They had to use a cutting balloon and place a stent to save the artery. My troponin was zero. That means my heart muscle was starving but hadn't died yet. I caught it just in time. If that last 1% had closed while I was sitting in your waiting room with no monitor and no IV -- I would have had a massive heart attack in a plastic chair with no one watching. I understand you are understaffed. I understand the ER is busy. But a patient with eight stents and active chest pain is not someone you park in a lobby and forget about. If you don't have the capacity to triage a high-risk cardiac patient appropriately, you tell them. You facilitate a transfer. You do something other than nothing. Four hours of nothing nearly cost me my life.

They have a new dr . He seems nice . I have an appointment with him tomorrow. My kids like him…read more The office staff is new and amazing

From the owner: Our lab is licensed per the Clinical Laboratory Improvement Amendments (CLIA), and inspected and…read moreaccredited by The Joint Commission. Our main lab is open 24 hours a day, 365 days a year. We produce quality results to assist health care providers with valuable data to diagnose efficiently, and to treat patients effectively. We offer comprehensive lab services and same day test results. Available tests include: Automated Chemistry Blood Banking Coagulation Hematology Immunochemistry Microbiology Molecular Diagnostics Serology Special Chemistry Urinalysis For specialty testing that we do not perform locally, labs are sent same day to Healthcare Clinical Laboratories, a leading reference lab.

My wife and I have lived in Yreka for 2 years now. We love Fairchild so far. Every department we've…read morebeen to has been great. We've been to a couple specialists, and Emergency (just once fortunately). Everyone seems kind, polite and thorough. We love getting most lab results the same day (via MyChart). The lab team has always been very sweet and nice to us. Coming from a major metropolitan area, the wait times are much shorter and the staff is friendlier by comparison. I think the biggest challenge for Fairchild is being able to continue to attract talent away from the big cities. I know they have many job openings posted constantly.

They grossly mistreated my mother. Don't go here unless you absolutely have to. I had to get the…read moresupervisor involved and wrote internal complaints about the behavior of nurse(s), one in particular by the name of Angelina M. She is very unprofessional and borderline abusive. She is probably doing even more disgusting things when noone is around. There are others that behaved badly but unfortunately I wasnt there to witness it all. 2 stars because I hope this sticks. I doubt they did anything to resolve this, which screams upper management neglect, rolls downhill.

I had 4 routine tests done yesterday at Banner Lassen Medical Center. I couldn't have been more…read morepleased with the treatment I received. The staff were friendly, patient and efficient. I was very comfortable during all of the tests.

Everything we needed for a quick check in. Staff was friendly and caring. X-Ray staff quick and…read morekind and the ER doc on call was clear and concise with his assessment. Luckily, all was good or I would have gotten to review the helicopter ride to Reno. Obviously, this is a small emergency center with not much else. But when you just need to have something checked, don't be worried.

Started going to Ms. Jade Seekers what a wonderful young woman. Finally got my boyfriend to go and…read moreI cant say how glad we are to have her. I cant forget to include the staff and everybody they are so awesome and caring.

patients beware! this is the most incompetent clinic…read moreoperating in mt. shasta! 'candance' the manager made repeated critical errors in my care, embarrassing & completely dimiinishing great dr. laura's competence! i eill never return, & nor should you trust them with your care. shame on you incompetent candace! you have destroyed shasta cascade health reputation! and are fired!