Some of my readers ask "why talk so much about yourself in your reviews?" to which I say "so what?"…read more a review is at best a photo from the mind of some unknown, likely flawed, or perhaps even in these days of AI not, human. Who's to say it's real or not? so instead of my usual iron-clad standard procedure of "cutting to the chase" or "getting down to the dozen" as sayings go, i'll just this once add some personal details, important as you'll see if you read that far. think of it as my way of assuring you MY reviews aren't from some artificial digital ersatz mentality. Nope, mine are from a decidedly flawed perhaps diseased but very human writer. pay attention, this is the good stuff! for dry, objective details skip the next paragraph. First, i'm entranced by a boundary. peering out over the west side railing of the gg bridge I wonder "what in the world is really out there?" maybe that's why, among less flippant reasons, i'm not much afraid of what comes next when you run out of days. i figure beyond that final boundary lies the biggest surprise in all existence. second, i'm both averse and adverse to groups meaning i'm ill-suited to tour travel, but you can't get to certain destinations alone. antarctica is such a one. third, i inherited my dna from germans and norwegians, so i like ice, snow and wind-chill. finally and quite frankly, I firmly believe ufos hide out in oceans, probably near the poles: i wanta see one. So it is that I felt compelled to travel to "el fin del mundo". now you know enough about your reviewer to properly gauge the content of what follows: I recently completed an antarctic "expedition" (carriers prefer this term to suggest high adventure rather than merely mundane luxury travel). if you plan such a trip, somewhere truly unusual, choose a high-end company like a&k, worthy of higher price. ships are small, fewer passengers. low-end tours on floating hotels only take you nearby, passengers can't disembark. Much of the trip, you sail on not-calm blue water; unless you're into self-abuse don't take an ice-breaker. the more recent the ship's vintage the more likely it will benefit from current technology that increases stability. my trip on a&k was excellent, aboard the good ship le lyrial: flagged by the french tour company Ponant, 500', 140 passengers, 139 crew. to be sure this came at no bargain, in fact I paid a similar sum to buy a car for my daughter a month before. while this kind of travel was one i'll not soon repeat, a good many of my fellow groupers had been on A/K tours to exotic destinations and planned more. this trip met my expectations, but most places i might go next, i'll just go: rent car, buy roadmap, turn off the "never-lost" gps... and i'm good. judging from the fine and dandy folks i met aboard le lyrial, this mode of travel would seem unnecessarily frugal, crude, perhaps even gauche, but for sure lacking, and in fact does, a certain vital level of service and accoutrements necessary to the requirements of those seeking more informed and gracious style of travel. i made a few friends on the trip, like of mind and spirit... but few they were indeed. luxury cruises will seem better or worse depending very much on the talents of the tour's crew and equipment. in this case the ship and its crew were supplied by Ponant, while the organizers of the activities were done by A&K. in many ways the quality of this AK experience was as much due to Ponant as it was to A&K. both groups were excellent in their service and worked together seamlessly. ponant provided for those "sailing" the ship, operating the machinery and all that. equally well done was the kitchen staff, always cooking up something fresh despite the fact that we were 3 weeks out. tasty, with a french touch here and there (bangers 'n mash for Brit breakfast), but while plentiful and ever available, I hate to report that the wines failed to match the menu. the excursions onto islands and mainland antarctica were lead by a/k experts, with a steady hand on the tiller of those terribly unstable zodiac rubber raftboats. plenty of gear was required to stay dry and warm enough, and when you were done frollicking on ice and snow hours of fun at the bar remained. lots of dandy folks were along for the ride, mostly well-heeled types from coastal cities in the country they lived. most common topic initially was: "why are you doing this?" and most common reason given was holding up 7 fingers, meaning this was the seventh continent to visit, as part of a bucket list, a bit lame but ok. it came as no shock to me then, that when asked why i was aboard i got such uncomfortable stares. So I simply decided not to extend an invitation to join me on my veranda at night. For there, surely enough you'd often find me, clocking the dark depths, perusing boundaries, hoping to spot a ufo emerging from the frigid antarctic waters... as I firmly believe they do. Spend $35 grand filling your bucket... i'll do mine.

My wife loved the trip to India. This was my second trip to India going with Odyssey Unlimited for…read morethe first trip. Odyssey is almost half the price and while a few of the hotels were not as good and there was more bus transportation, overall the trip was far superior. The problem with the Abercrombie and Kent trip started at the beginning when I wanted to an extra night at the first hotel as we were arriving at 5:00 AM. Abercrombie wanted exactly double the price for that night as what was listed on the hotel website. Overall a few of the stops were ridiculous like the " Bollywood experience " where you go to a dance studio and you see some schmuck dancing. The pace was grindingly slow, sometimes barely getting 3000 steps a day. The guide was adequate but not great. Hotels very, very nice but overall Abercrombie was not worth the money. The other travelers on the trip were great and we loved the group. India is a fabulous trip but A&K is just not a good value if you are active.

Great people to work with on travel. During the pandemic they have spent hours on hold for a single…read moretravel refund. Can't say enough about the level of service and detail provided by the agents. Brian the owner goes above and beyond to help clients. This is a great company

The trip of a lifetime. Andrea and Patti are the best to work with. We went on a 10 day tour of…read moreItaly and I can't say enough about it. I would do another trip with them in a heartbeat. Having everything booked and paid for before we even left was less stress for when we arrived. Every day was something more gorgeous than the day before. Can't wait for the next excursion!!

When I became frustrated with trying to book a vacation on the internet, I went into Grove Travel…read moreand Faye was able to suggest a perfect trip for us within our budget. Why didn't I think to use a professional before?? We would never have found this on our own, and she made sure we had a direct flight and knew that we could get two rooms for the price of one! Highly recommend.

Total scam! Literally, Highway Robbery!…read more I have an iPass account connected to a card for automatic replenishment. I have 2 vehicles registered to my account. Apparently, the system messed up taking tolls for the entire month of December. I found out about it after a letter arrived in Marc 2024 telling me I owed over $330, mostly in, "Invoice Fees". The actual tolls were about $100 or less. I called to chat with someone (I neglected to get the person's name) and was told that there was nothing to be done other than appeal. I wrote the letter, filled out the form, provided all the information, and, BIG SURPRISE, my appeal to remove the invoice fees was declined. I ended up paying almost $370 in 2 payments. April 11, I received another letter telling me I owed over $300 again! I called and spoke with Michael M who was able to determine that these funds were due on my other vehicle. Thankfully, Michael is a decent human and hit a few keys, removing the fees so I only need to pay the actual tolls of $73. To the Illinois Toll Authority bosses. You deserve to go to jail for theft on a grand scale. This is another example of bloated, ridiculous, Government waste and greed. It's shameful to demand money from drivers and then leave people with absolutely no recourse when the system messes up. We, drivers, are stuck with massively overinflated bills for YOUR screw-ups! Just shameful!

I got an I-passbill in the mail for over $1,000. I was confused because I have a transponder in my…read morewindshield. Turns out of my plate is not linked to that transponder, the money was never taken out. I received my bill in November, the tolls went all the way back to June! So obviously an ungodly amount of late fees and fines accumulated. I called to see what I could do, I was advised to pay the actual tolls which was $130.00, and to go in person to contest the fees. So I showed up in person the next day, I explained my situation and I was told that they don't allow anyone to contest tolls or fines. In my head this is theft, I paid my tolls why am I going to have to pay over $900 in fees?!?!

I can't say enough nor rave enough about the expert services provided my husband and me by Marilyn…read moreof World Class Travel of Downers Grove in planning our first trip to Italy. Marilyn patiently and expertly guided us into designing our trip, making suggestions and giving us multiple options from which to choose, along with providing gentle guidance. From airfare, trains between cities, hotels, tours, etc., every detail was discussed. We researched the options and suggestions she gave us, made our choices, and from there Marilyn handled all of the reservations, bookings, ticketing, etc. and provided us with a detailed, organized packet containing every single thing we needed for our trip. I highly recommend Marilyn and World Class Travel if you are planning a trip to Italy, or anywhere!

From the owner: Since 1991, World Class Travel has been the premier agent for those looking for a unique, luxurious…read moretravel experience. Our consultants have traveled the world over. We take pride in our ability to create more than just vacations. We live in a world where we can make dreams come true. Each travel experience will be custom tailored to meet your specific needs. Your expectations will be fully realized. We specialize in: *Destination Weddings *Honeymoons *River Cruises *Family Holidays *Spa Getaways *Active Adventures *Corporate Travel

Always dependable for every vacation that I have. If you need someone to do something complex they…read morewill get it done.

I have used Brookhaven Travel for my last two major trips to Jamaica and Mexico. Not only has…read moreDebbie Rice gone above and beyond she always keeps you in the loop of things via email and phone calls. Numerous of my friends have used Debbie's services for their destination flights and all have agreed she is the best in the business. My recent trip to Playa del Carmen for a destination wedding was hassle free and just what I expected. Safe travels and very comfortable. Thanks for getting me that aisle seat both ways :)

Used to be a Gold member, I renewed every year. It use to be cheap insurance against the car…read morebreaking down. Until I actually needed AAA in the middle of the night. Could not get any response through the 800# or the App. Rena from AAA corporate tells me there is no record of the situation; and what do I want? "Oh I can't make the decision as to whether You want to renew or not." Thanks Rena, easiest decision I made today.

*** Beware, AAA is NOT to be trusted *** I have been a very…read morelong time AAA member, multiple decades. Today I received a letter from AAA to alert that they have chosen to "Non-Renew" my membership because, get this, I had the audacity to actually fully use the services that I paid for. The letter from AAA stated exactly... "Upon reviewing your membership, we have elected to non-renew your AAA Membership at the end of your current membership term because of disproportionate use of services" Consumers beware, there are other options out there and my positive early experience with AAA has now fully deteriorated. Thankfully, no more waiting over 6 hours for a tow for me!

Sorry to be so late in sending in a review for my 2013 trip to Ireland with Viking…read more My husband and I had a great time and Viking did a good job. Think that one of the guests who was training to be a guide for trips and had a great demeanor with all did a lot of the work which should have been done by the leader. Think everyone overall did a great job, but H. had his hands full at times besides he was doing all the photography and was nice enough to download all these to all the guests. He is wonderful and does lead a lot of European trips, etc. j A jewel of a guy and we don't complain about things, but thought leader should have done more to help passengers. Think she felt comfortable with this group because there were a lot of the same people travelling and she felt comfortable with this venue. Bus driver did all the commentary but the Europeans are good at showing off their countries. He was terrific and as said, we had a wonderful time. Would certainly travel again especially with H. or P. who does day trips. Thanx again. Caroline L.

I worked with Becca Arkins to help with a 22 person trip to Aruba. It was my first 'girls trip'…read moreand I had a lot of questions about logistics (and everything else). From phone numbers to save to my phone, to what kind of outlets, to boat and dinner reservations Becca gave me a good amount of options without being overwhelming for me to choose from. We had an amazing time and her help and perks helped it be a lifetime memory for all of us. I have an email in for her to help with our next trip and recommend her to anyone! Thanks!!