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Downers Grove, IL

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World Class Travel

5.0 (1 review)
Closed • 8:30 am - 5:00 pm

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Abercrombie & Kent - not knowing what kinda bird it is does NOT make it a UFO!

Abercrombie & Kent

1.9(119 reviews)
0.2 mi

Some of my readers ask "why talk so much about yourself in your reviews?" to which I say "so what?"…read more a review is at best a photo from the mind of some unknown, likely flawed, or perhaps even in these days of AI not, human. Who's to say it's real or not? so instead of my usual iron-clad standard procedure of "cutting to the chase" or "getting down to the dozen" as sayings go, i'll just this once add some personal details, important as you'll see if you read that far. think of it as my way of assuring you MY reviews aren't from some artificial digital ersatz mentality. Nope, mine are from a decidedly flawed perhaps diseased but very human writer. pay attention, this is the good stuff! for dry, objective details skip the next paragraph. First, i'm entranced by a boundary. peering out over the west side railing of the gg bridge I wonder "what in the world is really out there?" maybe that's why, among less flippant reasons, i'm not much afraid of what comes next when you run out of days. i figure beyond that final boundary lies the biggest surprise in all existence. second, i'm both averse and adverse to groups meaning i'm ill-suited to tour travel, but you can't get to certain destinations alone. antarctica is such a one. third, i inherited my dna from germans and norwegians, so i like ice, snow and wind-chill. finally and quite frankly, I firmly believe ufos hide out in oceans, probably near the poles: i wanta see one. So it is that I felt compelled to travel to "el fin del mundo". now you know enough about your reviewer to properly gauge the content of what follows: I recently completed an antarctic "expedition" (carriers prefer this term to suggest high adventure rather than merely mundane luxury travel). if you plan such a trip, somewhere truly unusual, choose a high-end company like a&k, worthy of higher price. ships are small, fewer passengers. low-end tours on floating hotels only take you nearby, passengers can't disembark. Much of the trip, you sail on not-calm blue water; unless you're into self-abuse don't take an ice-breaker. the more recent the ship's vintage the more likely it will benefit from current technology that increases stability. my trip on a&k was excellent, aboard the good ship le lyrial: flagged by the french tour company Ponant, 500', 140 passengers, 139 crew. to be sure this came at no bargain, in fact I paid a similar sum to buy a car for my daughter a month before. while this kind of travel was one i'll not soon repeat, a good many of my fellow groupers had been on A/K tours to exotic destinations and planned more. this trip met my expectations, but most places i might go next, i'll just go: rent car, buy roadmap, turn off the "never-lost" gps... and i'm good. judging from the fine and dandy folks i met aboard le lyrial, this mode of travel would seem unnecessarily frugal, crude, perhaps even gauche, but for sure lacking, and in fact does, a certain vital level of service and accoutrements necessary to the requirements of those seeking more informed and gracious style of travel. i made a few friends on the trip, like of mind and spirit... but few they were indeed. luxury cruises will seem better or worse depending very much on the talents of the tour's crew and equipment. in this case the ship and its crew were supplied by Ponant, while the organizers of the activities were done by A&K. in many ways the quality of this AK experience was as much due to Ponant as it was to A&K. both groups were excellent in their service and worked together seamlessly. ponant provided for those "sailing" the ship, operating the machinery and all that. equally well done was the kitchen staff, always cooking up something fresh despite the fact that we were 3 weeks out. tasty, with a french touch here and there (bangers 'n mash for Brit breakfast), but while plentiful and ever available, I hate to report that the wines failed to match the menu. the excursions onto islands and mainland antarctica were lead by a/k experts, with a steady hand on the tiller of those terribly unstable zodiac rubber raftboats. plenty of gear was required to stay dry and warm enough, and when you were done frollicking on ice and snow hours of fun at the bar remained. lots of dandy folks were along for the ride, mostly well-heeled types from coastal cities in the country they lived. most common topic initially was: "why are you doing this?" and most common reason given was holding up 7 fingers, meaning this was the seventh continent to visit, as part of a bucket list, a bit lame but ok. it came as no shock to me then, that when asked why i was aboard i got such uncomfortable stares. So I simply decided not to extend an invitation to join me on my veranda at night. For there, surely enough you'd often find me, clocking the dark depths, perusing boundaries, hoping to spot a ufo emerging from the frigid antarctic waters... as I firmly believe they do. Spend $35 grand filling your bucket... i'll do mine.

My wife loved the trip to India. This was my second trip to India going with Odyssey Unlimited for…read morethe first trip. Odyssey is almost half the price and while a few of the hotels were not as good and there was more bus transportation, overall the trip was far superior. The problem with the Abercrombie and Kent trip started at the beginning when I wanted to an extra night at the first hotel as we were arriving at 5:00 AM. Abercrombie wanted exactly double the price for that night as what was listed on the hotel website. Overall a few of the stops were ridiculous like the " Bollywood experience " where you go to a dance studio and you see some schmuck dancing. The pace was grindingly slow, sometimes barely getting 3000 steps a day. The guide was adequate but not great. Hotels very, very nice but overall Abercrombie was not worth the money. The other travelers on the trip were great and we loved the group. India is a fabulous trip but A&K is just not a good value if you are active.

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Abercrombie & Kent - Antarctica is like the swiss alps in dead winter, but the elevation here is 0.0'

Antarctica is like the swiss alps in dead winter, but the elevation here is 0.0'

Abercrombie & Kent - My husband's makeshift solution to broken curtains at the "luxury" Novotel.

My husband's makeshift solution to broken curtains at the "luxury" Novotel.

Abercrombie & Kent - Would-be adventurer, behumbled by the memory of a real one:  Sir Ernest Shackleton

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Would-be adventurer, behumbled by the memory of a real one: Sir Ernest Shackleton

Viking Travel Service - Westmont Staff

Viking Travel Service

4.0(22 reviews)
3.8 mi

Sorry to be so late in sending in a review for my 2013 trip to Ireland with Viking…read more My husband and I had a great time and Viking did a good job. Think that one of the guests who was training to be a guide for trips and had a great demeanor with all did a lot of the work which should have been done by the leader. Think everyone overall did a great job, but H. had his hands full at times besides he was doing all the photography and was nice enough to download all these to all the guests. He is wonderful and does lead a lot of European trips, etc. j A jewel of a guy and we don't complain about things, but thought leader should have done more to help passengers. Think she felt comfortable with this group because there were a lot of the same people travelling and she felt comfortable with this venue. Bus driver did all the commentary but the Europeans are good at showing off their countries. He was terrific and as said, we had a wonderful time. Would certainly travel again especially with H. or P. who does day trips. Thanx again. Caroline L.

I worked with Becca Arkins to help with a 22 person trip to Aruba. It was my first 'girls trip'…read moreand I had a lot of questions about logistics (and everything else). From phone numbers to save to my phone, to what kind of outlets, to boat and dinner reservations Becca gave me a good amount of options without being overwhelming for me to choose from. We had an amazing time and her help and perks helped it be a lifetime memory for all of us. I have an email in for her to help with our next trip and recommend her to anyone! Thanks!!

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Viking Travel Service - VP John Haskins presented Lifetime Achievement Award from ASTA (American Society of Travel Advisors). The staff celebrates.

VP John Haskins presented Lifetime Achievement Award from ASTA (American Society of Travel Advisors). The staff celebrates.

Viking Travel Service - Naperville Staff

Naperville Staff

Viking Travel Service

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Tollway Authority - TOLL SCAM by the Sh!tty State of Illinois.

Tollway Authority

1.4(32 reviews)
2.5 mi

So, I had traveled from Ohio to Wisconsin unfortunately taking the Illinois toll route near…read moreChristmas and I only now (Feb) received an invoice with a $21 invoice late fee on top of the tolls themselves and for what? I made a pay by plate account to pay (since apparently you can't just type in the license plate anymore and pay that way), had a valid card attached, and I kept checking everyday and my tolls never showed. The site said it could take up to 30 days, okay so I wait and still see nothing. Then I get this invoice with a fee because I didn't pay on time but there was no way I could! If this happens to you, the people who run the pay by plate accounts cannot help. They had me call the Illinois tollway headquarters since only they can deal with invoice fees since those are state mandated. The people running pay by plate can only help with account issues. All they could tell is that all my info was correct and I had entered the correct time I traveled the toll route. Luckily (the reason I'm not giving 1 star), the tollway headquarters in Downers Grove was very helpful. The guy I spoke with was very nice, and he looked over everything thoroughly and couldn't see why I wasn't seeing the tolls on my account. Therefore, he only charged me for just the tolls. Overall, I'm glad I was able to speak with someone here that was able to help resolve this. I hate the new pay by plate system though, and I hope I don't have any more issues if I need to travel on Illinois tollway.

These people are complete shit.They don't care if you pay your bill or not.All i'm trying to do is…read morepay a bill and they are being complete assholes

World Class Travel - travelservices - Updated July 2026

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