Dr. Johnson is average. Was a bit late to the first appointment of the day but gave some helpful…read morefeedback and the eye exam looked to be accurate. Front-staff is not necessarily helpful. Jim, the optician, was unhelpful in supporting me with my insurance questions when I asked him to validate my insurance to see if it was in-network. A different experience than when I was at Warby Parker

completely unorganized busines! I had an eye exam scheduled at 10:00 am. arrived at 9:50 to look at…read moreframes. The store was not open, should have opened at 9;00 am. Dr. Mary Johnson showed up at 10:05 and had no way to open the store. No apology was offered. she couldn't say how long it would be or when someone would show up. I left without being seen. I received at least 8 messages, text and email reminding me of my appointment and to arrive early. i drove 20 miles on a day off for a complete waste of time. Angie

Linda is amazing! She's a private enterprise that pays devoted attention to her customers. I…read morepurchased glasses from her recently and was impressed with the choice of frames she has, the attention she gave me and the quick service she provided. I recommend her highly. If you're tired if chain store treatment, give Optical Vision with Flair.

Linda has an amazing selection of eyeglasses and sunglasses. She has a warm friendly personality. I…read morewas originally attracted by her store by solar powered hummingbirds I saw as I walked by last fall. I asked Tangerine if they sold the hummingbirds and they directed me to Optical Vision W/Flair. I was in the store this morning with my Mom and she absolutely loved meeting Linda and looking at how beautifully the store was decorated with everything from a Betty Boop table, camel, chicken head chair and an aquarium as well. I will be back to see Charlie the dog as well, he is so cute and playful. I already look forward to seeing Linda again, such a sweet woman and her granddaughter is great as well. Very comfortable place to visit if you are looking for wonderful glasses or simply for a good conversation and to browse all the other neat items. Here are some photos I took. Charlie in a Halloween costume was too cute!

My initial review was posted 13 years ago. Gibbons' staff and service remain unparalleled in my…read moreexperience.

Wonderful customer service! My grandfather's glasses fell into the jaws of our new puppy. They…read morewelcomed us and helped put the frames back into shape. Very helpful and clean atmosphere.

Wonderful place to get glasses, especially if you're needing an emergency pair!! Friendly staff,…read morequick service and I purchased two pairs for less at my previous eye glasses store. One did need to be ordered due to my options I wanted but found a very nice pair to use until those came in as I had lost mine while traveling. The girls there were all so very helpful in finding just what I needed and working with my budget. Would highly recommend and will most definitely be returning!

From the owner: As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens…read morelab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.

Just picked up my new Banana Republic glasses and I love them. I had some cash left over from my…read moretax return so I decided to splurge on new glasses with transition lenses. I got so sick of losing my sun glasses. I've been coming here for years. They take very good care of you and accept most insurance plans. Mainly I like the huge frame selections. It took me about an hour just to decide!

Since I have been working in Rochester, Lifetime Eye Care has been my office to go to with all my…read moreeyecare needs. And that has been for the past five years. Dr. Courtney Sivertson and his staff have always been professional, friendly and willing to answer any question I may have. Going to get my eyes checked has been a great experience since finding Lifetime Eye Care. The exams are thorough and they really care about my eye health. Thanks! Becky A Johnson, DC

Ok, let's get this straight right off the bat. The free exam and 2 pairs of glasses for 69.99 is…read moretrue, however, you can expect to pay much more. Upon walking in, the place is clean, well run, the staff is courteous and polite. Online appointments were easy to make. I thought the screening and the exam were good. I give the staff an A in that regard. Upon leaving the exam I needed a new pair of glasses. So I went to pick out 2 pairs of glasses. I was asked if I needed help, I didnt. I picked my frames out, and went over to pay the bill. The exam was free, the frames were actually buy one, get one half off. Where you pay the extra is the contact lenses and the lenses for the eyeglasses. I picked the cheapest lenses, and a 6 month supply of contacts. My total bill was about $375. I did add an extra $15 for a specific eye test. They did add a $100 to become a 3 yr member, I go when I have to so that was an unneeded expense. So take the $115 off the 375 and I was at $260 for the exam, 2 pairs of glasses, and a 6 month supply of contacts. That isn't too bad. The moral of the story. ..don't walk in thinking you are going to pay $69.99 for 2 pairs of glasses and walk out. I also would have liked a little better explanation of the bill before I paid it. I most likely would have not bought the 3 yr plan and I'm not even sure what I even get with it. Overall a positive experience.

I would never come back for eye exam and buy another pair of glasses here and I cancelled my next…read moreappointment, do not go here they do not help the customer

If choosing glasses were an Olympic sport, Tammie and Rachel at Eye-Q would be gold medalists…read more I walked in expecting to "just try on a few frames." I walked out wondering if I should update my passport photo, LinkedIn headshot, and possibly my entire personality to match how good these glasses make me look. Tammie and Rachel are that rare combination of enthusiastic, deeply knowledgeable, and wildly intuitive. They see possibilities you don't. Frames I would have dismissed in 0.4 seconds somehow became, "Wait... is this me? Is this my look? Have I been living wrong all these years?" Their eye (pun absolutely intended) for what works is remarkable. And here's the part that truly sets them apart: I brought in a broken pair of frames that I've kept for nearly a decade because I loved them so much. Most places would've politely nodded and sent me on my way. Not these two. They went above and beyond to repair them -- treating them not as "old frames," but as something meaningful. That level of care is rare. Eye-Q isn't just a place to buy glasses. It's a place where people genuinely care that you walk out seeing better -- and feeling better about how you look doing it. If you're on the fence about new glasses or sunglasses, stop thinking and go. Ask for Tammie and Rachel. Trust the process. Try the frames you think won't work. Prepare to be pleasantly wrong. Five stars isn't enough.

I always have incredible experiences at Eye-Q. The adorable boutique offers an amazing selection of…read moreunique frames, ranging from fun and 'cool' designs to more serious, sophisticated options. The level of service is top-notch and they truly make you feel welcome from the moment you walk in. Tammie's expertise is a standout feature. She has a remarkable talent for selecting frame shapes that perfectly suit your facial features, often suggesting styles you might never have considered on your own. The technical care is top-tier. I've purchased five different frames from Tammie over the years and I'm very particular on how my frames feel. Tammie always takes the extra time to detail each of my frames to the perfect fit. If you are looking for high-fashion brands paired with expert attention to detail, this is the place to go.

My experience is that they don't know how to properly fit people for glasses. Twice now they…read morefitted me with glasses that leave very noticeable grooves on the side of my face. Each time I put these glasses on, I hear them creak as I have to spread the bows wider than the lenses to put them on. I'm afraid they're going to just break on of these times.

Terrible customer service, rude front desk ladies. I made an appointment, came on time; the lady at…read morethe front desk (Chelsey) would not let me see the doctor unless I tell her a detailed reason for my visit, even though I had an appointment. I gave the detailed reason when I made the appointment. She said, "You can't just walk in, you have to tell me specifically what issues you are having with your eye", raising her voice and very rude. I had to tell her the details as if she was the doctor before she let me in. My family and I have been coming for years and had issues but I let it go; however, this one is intolerable; I am not sure if I want to come back again. Dr. T.