went to get glasses and had and okay experience. came to get my glasses and let them know I can't…read moresee that the script is wrong they insisted that my eye just needed to adjust. I took my glasses to 2 different eye places and they both read a different script (both getting the same script not matching the one americas best gave) I can back today to have them tell me that not all machines ready correctly and proceeded to say they are coming up to what the script was . they got the manager and she has a horrible attitude and had no customer service for any of the customers that come in, she act like she is to busy to help or care for my concerns. don't come here to get glasses !

Would never buy another pair of glasses here! Am on my second pair. After about 3-4 months, first…read morepair was so scratched up they were hard to see through. Had their "protective coating" and it was worthless. Had bought their extra warranty and had another pair made. Wore them less than 3 weeks and horrible scratches across them again. Use only kimtech to clean them and am not hard on my glasses in any way. I only wear them in the evening when I am home. Have worn glasses for 40+ years and normally have them 5-6 years at a time from other places and all still look close to new. America's Best protective coating for scratches is WORTHLESS! I called and talked with a Cole who said, "well you must have done something to them, they don't just scratch themselves." Would like to chalk it up to "you get what you pay for" but in this case think the ones from the dollar stores would be a better investment. Word of mouth goes a long ways, especially when you work in a medical setting and have lots of people asking about recommendations for decent affordable glasses. Can be quaranteed I steer every one of them away from America's Best. America's Worst would be a much more fitting name!

Got an eye exam and purchased bifocals here. I found the atmosphere stiff and formal and the…read moreglasses overpriced. I do not question their competence but I got the impression they prefer to deal with a younger clientele. Good luck to them. I won't be returning, however.

I have been going to see Dr Huber for years. I trust him with the eye health of my whole family…read more This year we will be adding my son to the yearly appointmen.

Just picked up my new Banana Republic glasses and I love them. I had some cash left over from my…read moretax return so I decided to splurge on new glasses with transition lenses. I got so sick of losing my sun glasses. I've been coming here for years. They take very good care of you and accept most insurance plans. Mainly I like the huge frame selections. It took me about an hour just to decide!

Since I have been working in Rochester, Lifetime Eye Care has been my office to go to with all my…read moreeyecare needs. And that has been for the past five years. Dr. Courtney Sivertson and his staff have always been professional, friendly and willing to answer any question I may have. Going to get my eyes checked has been a great experience since finding Lifetime Eye Care. The exams are thorough and they really care about my eye health. Thanks! Becky A Johnson, DC

My initial review was posted 13 years ago. Gibbons' staff and service remain unparalleled in my…read moreexperience.

Wonderful customer service! My grandfather's glasses fell into the jaws of our new puppy. They…read morewelcomed us and helped put the frames back into shape. Very helpful and clean atmosphere.

Linda is amazing! She's a private enterprise that pays devoted attention to her customers. I…read morepurchased glasses from her recently and was impressed with the choice of frames she has, the attention she gave me and the quick service she provided. I recommend her highly. If you're tired if chain store treatment, give Optical Vision with Flair.

Linda has an amazing selection of eyeglasses and sunglasses. She has a warm friendly personality. I…read morewas originally attracted by her store by solar powered hummingbirds I saw as I walked by last fall. I asked Tangerine if they sold the hummingbirds and they directed me to Optical Vision W/Flair. I was in the store this morning with my Mom and she absolutely loved meeting Linda and looking at how beautifully the store was decorated with everything from a Betty Boop table, camel, chicken head chair and an aquarium as well. I will be back to see Charlie the dog as well, he is so cute and playful. I already look forward to seeing Linda again, such a sweet woman and her granddaughter is great as well. Very comfortable place to visit if you are looking for wonderful glasses or simply for a good conversation and to browse all the other neat items. Here are some photos I took. Charlie in a Halloween costume was too cute!

Dr downs is just a top Doctor. You can tell she absolutely loves what she does the staff are such…read morepros I worked with Becky for my pretest she was just a regular gal that was very relatable and just made me feel less Anxious about that darn puff of air After the exam I was brought out to eyeglasses and wow that when I met Joel he was so much fun again talk about a person who truly loves what they do and he was so incredibly Patient with my indecisive self. Best part is as we were trying on he was very honest if something looked bad or not right he would say no that not the one and tell me specifically why he and I got it narrowed down to about 6 I was doing 3 pair and sun glasses and he liked them all and so did I he grabbed Michelle the optical manager for another opinion and she like everyone else there is great and she said she was like all the same k es we were leaning towards I got them and I recently got my glasses and there so good oh and joel and Michelle knew the stuff to about the different lenses and what lenses would benefit my needs for each pair of glasses Maui Jim's are sold here And I got a pair I was also really impressed at how well Ioel new the products of them as well

Optometrists are fine and professional optical store is a disaster poorly run inefficient never…read morecontacted me when glasses were available. When I was able to finally reach them found out the glasses had been there for three weeks. Much better selections in town. Would keep looking

Mayo Clinic has two Optical Shop locations in Rochester…read more One is in the main Mayo Building on the 7th floor. The second is this location on Stonehenge Drive. I go to both locations because the selection/stock aren't exactly the same in both locations. At the Mayo building location, you may need to pay for parking (depending on whatever thing is going on there). At the Stonehenge location, you do not have to pay for parking. I appreciate how their staff helped guide me to selecting frames that fit my face, and advised me on how some frames may be problematic on the bridge of my shape/type of nose. I appreciated how the optical staff kept adjusting the glasses to sit on my face properly when I picked up my new glasses. They keep taking it off and adjusting it until it sits just right on the nose and around the ears. I also really like the service and guarantees you get from purchasing glasses from Mayo. It is something I have not gotten from my eyeglass purchasing experience at two other popular optical shops in Rochester. (I have attached a photo of Mayo's glasses service/guarantees sheet that they hand out when you go to pick up your new glasses.) I have had issues like screws falling out (the way children handle their glasses!), or a frame being bent by accidental use (again, children), and Mayo optical staff will do the best they can to fix and adjust it before telling me what next steps I can take. They also easily take walk-ins (I think even if you didn't purchase your glasses from them?) for frame adjustments, for free. I feel comfortable asking for their help anytime when things come up or when I need additional adjustments after getting my new glasses.