Wow, I am so pleased to have found this business!…read more They were able to experterly service my Cartier watch in house, no hassle, no crazy upcharges. Battery and gasket replaced, cleaned for a fraction of Cartier or other jewelers costs. Highly recommend! Tucked away in a small strip mall, it is worth the drive for their honesty and experience.

I rarely leave reviews this long, but I genuinely feel people should be warned before bringing an…read moreexpensive watch here. I brought in a Rolex watch for service. From the beginning, the experience was frustrating, unprofessional, and honestly one of the worst customer service experiences I've had in a long time. The staff I dealt with, Shabana, was extremely rude and dismissive whenever I tried to ask reasonable questions about the repair process or pricing. The biggest issue was the pricing and lack of transparency. I was quoted OVER $3,000 to repair a watch worth around $8,000. When I asked for an itemized invoice, I still never received a proper professional breakdown showing actual labor costs, exact parts pricing, or clear justification for the amount being charged. The "estimate" was basically handwritten notes with vague descriptions like "overhaul x3," "gear set," "jewels," etc. What made this even more concerning was that I contacted official and other reputable watch service centers afterward and received estimates that were literally LESS THAN HALF of what this shop was charging. That alone should tell people something. The pricing also kept changing. That does not inspire confidence in the legitimacy of the pricing structure. I understand luxury watches are expensive to repair. I understand water damage can require additional work. I am NOT complaining because I expected a cheap repair. I'm complaining because the pricing felt extremely inflated and the business practices felt very questionable. To make matters worse, the polishing work was not even done properly and had 3 months for service but even they did not have the crystal to replace. For the amount being charged, I expected near-professional finishing quality, and it simply was not there. Every time I tried to calmly discuss the invoice, compare estimates, or ask for clarification, the conversation became defensive and hostile. Eventually I gave up trying to communicate because it felt impossible to have a normal customer conversation. Please be careful if you are bringing a high-end watch here. I'm sure many of the positive reviews may come from basic battery replacements, simple resizing, or standard low-cost repairs. But based on my experience, I would strongly discourage anyone from trusting this place with an expensive luxury watch repair unless you are prepared for: * extremely high pricing, * poor transparency, * aggressive communication, * and questionable value compared to authorized or reputable service centers. Do your research first. Get multiple estimates. Ask for a REAL itemized invoice before approving anything. And definitely compare with the manufacturer's official service center before leaving your watch here.

Hi, I've used this jewelry company for many years. The employees are fantastic! Good prices and…read moreextremely honest and easy to work with. Highly recommend!

My family has been coming to H&A for decades ever since I was born in the 90s. My fiancé and I got…read moreengaged last year and went to shop for engagement rings. Hibba was such a pleasure to work with and did an amazing job listening to my fiancé on what she wanted her ring to look like. Needless to say, Hibba and her team delivered the perfect ring with the exact diamonds and cut my fiancé was hoping for! They fully stand by their jewelry and are always customer focused. Every time we go out and my fiancé gets compliments on her ring, it assures us that we made the right decision to shop at H&A. We are from out of town but have family in the area so regardless of distance, we only want to shop at H&A because we know they have some of the best selections, quality, and customer service. We can't thank you enough and we will certainly be back in the future!

Great store, with lots of great employees!…read more It is truly a fun experience when I go in. Always new choices with very fair pricing. Store is always clean, well lit, and staffed with knowledgeable employees. They have a great selection of jewelry and watches, as well as firearms, ammunition, optics, and knives. We try to visit at least once a week.

I had no idea what to expect when I walked in wanting to sell some jewelry from high school but was…read moreimmediately impressed. The space is clean, organized and full of interesting items and Leanne was so helpful! I thought the pricing was really fair and the whole process was quick and easy. Highly recommend!

Hello everyone! I stopped by this place to tried to get an appraisal for a very expensive ring that…read morecost over $3k and the owner offered $20 or $30 dollars the most lol very crazy experience. The owner just weigh the ring and no further investigation about the high quality ring.

I needed a watch battery. Other jewelry stores needed me to leave the watch and pick it up later…read more They also charged more! Canton Jewelry was professional, fast and affordable.

I was traveling to the area from out of town and happened to discover this store. I was looking for…read morea particular watch and they had exactly the thing. Elizabeth was an extremely helpful sales professional and Brian, the owner, came in to personally make adjustments to the band. The whole experience was very professional and courteous. Highly recommend.

My mother and I only recently discovered Iroff & Sons Jewelers when we were looking to sell some…read morejewelry and get some other pieces repaired. To say we were pleased is an understatement! Brian and his team were especially attentive to us, spending as much time as we needed to go over what we wanted to sell while not rushing us at all! We felt very comfortable discussing our jewelry pieces and were confident we were given the best price possible! We were very happy with our experience!

I cannot say enough wonderful things about R&K Jewelers. Reza and Carol are truly some of the…read morekindest, most genuine people you will ever meet. Every time I visit R&K Jewelers, I feel like I'm visiting family. Carol and Reza always remember me, ask about my family, and take a sincere interest in what's happening in my life. What makes it even more special is that they treat every customer with that same level of care and personal attention. Beyond their exceptional customer service, their knowledge, professionalism, and commitment to quality are second to none. Whether you're purchasing a special piece of jewelry, looking for a repair, or simply stopping by, you'll be welcomed with warmth and treated like a valued friend. In a world where genuine customer service can be hard to find, Carol and Reza have created something truly special at R&K Jewelers. I highly recommend them to anyone looking for beautiful jewelry and an unforgettable customer experience.

A plus! Reza is top of the line. Honest and friendly. Seen him at this location for at least 10-12…read moreyears. Clean and professional establishment. In RK and Co goes above and beyond.

Great Customer Service. Knowledgeable Jewelers. We have been going to them since 2012. I bought…read morevarious pieces over the years. Family business. The owner has taught his daughter well. Beautiful Jewlery and carries all the designers I love.

Very quick turn around on my ring repair but not forgoing quality work! They were done earlier…read morethan expected and very fair pricing too. Would highly recommend to anyone looking for repairs or for their large beautiful jewelry selection. I know where I will be getting my next piece from.

I tried this business however, the Jeweler was out of town and getting a parking place was a bit…read moredifficult so I ended up finding another Jeweler, but they were very friendly. I just prefer a better location where I can run in and out quickly.

Enjoyed working with everyone today to find solution to a necklace issue. Will come back in the…read morefuture.