Talented, Knowledgeable and Passionate about Jewelry and watches.. They are now my first stop for…read moreall watch and jewelry purchases!!

I am using this jewelry for all my needs. They always provide excellent service and their staff is…read morealways very helpful. I would recommend them to anybody without any hesitation.

They are amazing and so kind. My bracelet was fixed faster than initially told and it looks…read morefantastic.

The guys down there are easy to talk to and do quality work. Ive taken a few vintage watches for…read moreservice amd repair amd they are good.

Very knowledgeable and friendly staff. The jewelry cases are arranged to not be overwhelming but…read morefull of beautiful pieces.

Over the years i have purchased several nice pieces of jewelry from this company for my wife... I…read morerecently purchased a present for her that needed to be resized...It took several weeks to get it back and when my wife went to pick it up she almost got into an argument with a very abrasive person about the notification process.. It could have easily been addressed but instead the staff member (or whoever this guy was) was unhelpful and combative, making her feel unwelcome and undervalued as a customer. I also say you have one chance to lose a customer... Customer support is always key...I will not be returning to do business with them EVER again

Wow, I am so pleased to have found this business!…read more They were able to experterly service my Cartier watch in house, no hassle, no crazy upcharges. Battery and gasket replaced, cleaned for a fraction of Cartier or other jewelers costs. Highly recommend! Tucked away in a small strip mall, it is worth the drive for their honesty and experience.

I have taken multiple watches to this store. The last 2 were disappointing and came back in worse…read moreshape than when I took them. I am looking for a new watch shop.

Based on reviews, I took a diamond ring guard to this jeweler who checked it for clarity & color…read more Michelle is the diamond expert & was kind enough to not charge me. Upon arriving, I was met by Roxanne who welcomed me. This review gets better! Upon leaving, the battery in my key fob died so Roxanne saw me trying to find where to put the key to open the door. She appeared but it was a mystery so we went back inside where she found out how but Michelle began taking my key fob apart & while Roxanne was reading instructions, Michelle replaced it with a new battery!!! I was already so pleased with my choice in choosing Armen & Joseph but going that extra mile was so appreciated! For sure A&J will be my trusted jeweler.

Wonderful!! Highly recommend…read more I have been a customer of Armen and Joseph for over ten years... they are my go to place for any type of jewelry needs... from specialty diamond earrings, Mother of Mary necklaces, ring restoration and repairs (too many to count over the years) to helping you create a birthday, mothers day list for your spouse. I especially love when I go in with an "idea" of what I want and Jenny helps me go through the books and we order several so I can choose from them when they arrive! Jenny is lovely, very sweet and patient!

My Breitling Bentley watched stopped working on me. Naturally I took it to Oscar to diagnose. I…read morefeared the worst but was happen to find out a few of the screws came loose and Oscar was able to quickly have a look at it and fix it back as good as new. Prices are reasonable for the expertise. I recommend this shop.

Nice folks and good for watch battery replacements…read more Not good for fine jewelry repair that includes fine workmanship. Prices are high and should come with the expectation of a repair lasting more than a week. Not true here.

Greg came out and helped me unwind a grandfather clock I made in high school. He was fast and…read moreefficient. The only thing we didn't discuss was price up front (that was my fault) The job ran me around $225 for what amounted to 30 mins of work. A little steep, but I was satisfied with the work. I appreciated his responsiveness as well (prompt)

I am not sure how this shop has all 5 star reviews, but they sure fooled me into giving this shop a…read morechance. I have an english grandfather clock from about the mid 1800s that needed to have a full service done on it to get it up and running again. The owner of this shop was quick to get out and take my money. I thought he was coming out to clean and service my clock. He got here and didn't clean it at all, applied some oil attached the pendulum and weights and got it to run....for 3 days And proceeded to charge me $275. My husband was the one home when he got here. He said he was there for all of 15 mins and left. The clock guy didn't have much of any toola on him, didn't recall our conversation where i told him i needed a key to wind the clock and also a small screw to secure the front door to the mechanism. He did have a winding key but didn't even have a screwdriver or tiny screw to make that small repair. What kind of clock repairman makes house calls and doesn't have those things? He didn't seem very knowledgeable about clocks when asked basic questions and should have been clear that his house call wouldn't be what I was actually looking for. Instead he got there, took our money and proceeded to tell us it would be close to $1000 to clean the clock and bring it to his shop where he would keep it for several weeks. Absolutely OUTRAGEOUS! Save your money and hire Champs Clock Shop in Douglasville. It may be far away but they are very knowledgeable about clock repair, extremely thorough, and very reasonably priced. We could have had our clock cleaned, serviced, repaired and brought back to us 90 minutes away for almost the same price the Clock Shop charged to drive 30 mins and come out for 15 mins and not fix anything. Absolute rip off and not the friendliest to deal with.

Do not use this jeweler. He is dishonest and does not return your original jewelry!!! He threw my…read morewatch band away without telling me-didn't bother to save anything!!! He needs to shut down. A liar and a thief. Do not go here. I had to get the Police involved to get my jewelry back!!!!!!!!!!

I love this place! I take all my watches add my jewelry to get repaired here I've been coming here…read morefor over 5 years. Kevin is the best!

Waste of money and time. I had a beautiful bracelet that I was nervous to wear bc of a snagging…read moreissue. I finally decided to spend the money for the repair so that I can wear it again. I went for a jewelry repair (I should've went to icebox) where it was purchased. However, I went to repair a bracelet, and the same day I picked it up, I had the same issue (but it seems like in more places). I was out of my jewelry for so long I wanted to trust that it was inspected and done right. Long story short. I lost the bracelet. I trusted the repair was done right. I wasted my money on the repair and will never have my bracelet back.

ronnie claimed he was the owner of markezza jewelers when i put a cross chain on layaway as a gift…read morefor my ex-husband. i came in saturday morning, september 7, 2024 to let ronnie know that i will not be able to make anymore payments. so, i will will like a refund of my money i put on the cross chain which is $1,o20.00. so, ronnie told me they don't do refunds. i said your receipts don't say that. then he said i will need to talk with my bosses. i said wait a minute. you told me that you owned the store now you're saying you have to talk to your bosses??? he said they are not going to do any refund. then he said you can have a store credit. i said no thank you. then he told me to come back on monday, september 9, 2024. i went there today. he claims his bosses said no they are not able to do a refund. i asked ronnie for his bosses phone number and he said his bosses don't have a phone number and they don't talk to the customers. i said that is most stupidist thing i have ever heard. they should want to talk to their customers. then he shows me a business card supposedly with his name on it but he claims that the email address is to his bosses. he said i can write to them and hopefully they might can do something for me. markezza jewelers are no good they will rob you

Knowledgeable, accomodating, and attentive.Llove the staff. We have a lot of points built up there.read more

This appeared to be a cute little book store. I asked if they had the TJ Klune book I was looking…read morefor. The cashier asked who he was and I explained that he was an amazing fantasy writer who always included LGBTQ characters in every book. She then had a disgusting look on her face and said, "then we wouldn't carry his books." I walked out. This appears to be an establishment whose staff is unapologetic about its exclusionary approach to stocking its shelves.