Vendor installed a Natural Gas Heater instead of Propane Heater. The new heater was not working…read moreproperly after installation, and vendor came back on site. Realized he installed the wrong type of water heater. Said he would order new part and come back to install it. Vendor ghosted me. Leaving my family (6 of us) without hot water for 27 days till i was able to get this mess rectified out with my insurance. This company is a fraud and i would recommend you do not invest your time and money. Vendor did not take accountability for their actions, disappeared and never contacted me. We did have a $500/copay that he never returned as well. The new Natural Gas Heater could of caught on fire and burned my house down. Take a look at the pictures.

Very happy with service. I've read the reviews before decided and it's amazing how petty people…read moreare considering the worker shortage from the pandemic. He did an amazing job and we're very happy. I've passed his card out to others. Always happy to help a small business!

I want to thank Becca, for her professionalism, attention to details as she put on her red booties…read moreas my house is a new shoe policy. She performed camera inspection down my house pipes and ensure me I was in good hands of her work. I recommend Becca for any future requests from this company. 5 stars! What a way to set a key example of excellent customer service.

They came out knowing we didn't have running water because our pump stopped running. Told us a…read moreridiculous price to have it all fixed (new pump, new water tank, new piping, and pit less adapter) which was 13,000!!!! We called another company to come out and quoted us 6,000 that's less the half the quote they give us. So I just had to write a review hopefully will show awareness on the taking advantage of people because they sure tried with us!

Love the service techs! Very professional, very knowledgeable! I love that they gave me options for…read moremy services!

We chose this company after shopping around, in part because we are a veteran family and wanted to…read moresupport a veteran-owned business. We signed and paid on a Wednesday, with work scheduled to begin Friday morning. I took off work and waited at the property. No one showed up and no one called. I had to contact the office myself to find out no one was coming. Work did not begin until the following Monday. Unfortunately, that was the beginning of a pattern that continued throughout the entire project. We repeatedly had to call for basic information about the status of our property. Calls went unanswered, promised callbacks did not happen, and we received vague or conflicting explanations about staffing and project status. At one point, a company employee called and had to ask us what condition our property was in and whether the house had running water. We should not have been responsible for updating the contractor's own staff on the status of their project. After the plumbing work was performed, we were told the remaining step was inspection and that the office would coordinate it. We waited, repeatedly followed up, and eventually contacted the permitting office ourselves. At that time, we were told there was no permit or application on file for our property. Meanwhile, an approximately eight-foot trench remained open in our front yard with plumbing exposed for weeks. After nearly a month of problems, we requested a refund and asked that no one from the company enter our property without authorization. The owner confirmed in writing that no one would do so. Despite that, workers arrived at the property without coordinating an arrival time with us. We received an automated notification that a technician was en route, but no inspection time had been provided. We had to call the inspection office ourselves and learned that the inspection window was 11 a.m.-1 p.m., although the company arrived hours earlier. When my husband questioned the technician about why they were there, the status of the project, and the conflicting information we had received, the company subsequently texted us accusing my husband of "harassing" the technician and stated that they had called the county and canceled the permit. This experience goes far beyond poor communication. It has involved a missed appointment, repeated failures to follow through, poor internal coordination, conflicting information, weeks of chasing answers about our own property, an extended open excavation, and ultimately being told the permit was canceled after we asked questions about what was happening. We have documented our communications, calls, property condition, and timeline. Based on our experience, I cannot recommend this company. STAY AWAY FROM THESE PEOPLE.

We had an emergency water heater issue before the snow storm last week and ACW was able to squeeze…read moreus in the same day and install a new water heater up to code. Highly recommend this company. They were great with communication, upfront, and very friendly.

Brian Chambers was professional, prompt, and didn't mind being asked questions, even when he was…read moreworking on my water heater. He actually responded to me 3 hours earlier than the appointed time when he saw the schedule open up. He worked with me to give me as much discount as possible, which gave me great value on what I was paying for. He even left my water heater area cleaner than when he repaired it! The other area companies I called did not even try to get me to save any money. So to answer it plainly for other military veterans like me, Brian gave me for than the usual military discounts that other's will give you at the most. In fact I already had an appt with another company when I talked to Brian on the phone and immediately cancelled the appt and went with ACW. Brian was very thorough and methodical with his work making sure that everything was done properly and no time was wasted. Brian also gave me answers on questions I had with my home plumbing maintenance for free and I really appreciate all of his honesty. ACW will now be my go to company for all my home plumbing needs. Will recommend to anyone.

Very friendly, helpful and responsive - including at the holidays!…read moreWe had a lot of family coming for the Christmas holidays to stay with us and one of the 3 toilets was not working right. Chris came out same-day on the day before Christmas Eve and helped us resolve the problem. Very much appreciated!

Hello , i just wanted to take time out to personally thank eric for coming out to the southern…read moremaryland blue crabs stadium and not only showed up in a timely fashion but in co-vid protection gear. And very quickly and swiftly took care of our plumbing needs and at a fair cost.. Super hard to find plumbers with reasonable rates. Look no further than A&E plumbing.. We look forward to doing business again.

LOBO HOME IMPROVEMENT This company is amazing! They do…read moreexcellent work, reasonably priced and extremely professional. They have done several jobs for us and expecting more. You will not be disappointed! Have to mention how they went above and beyond. We hired them to do our patio door, door arrived earlier than expected. Deliveries guys threw it up against my railing. I could not lift inside and hubby was not home. So after calling the Lobo team they came right over and brought the door inside for us until planned day of install. So very nice of them!

My husband and I secured Maria and Douglas for several services: drywall & textured ceiling repair,…read morepainting (including refinishing of a master bathroom cabinet) blind installation, fan installation/electrical wiring, and masonry repair. I was beyond pleased with ALL services and, more than that, with the people themselves. Maria and Douglas are honest, fair, good people. We'll be hiring them again and woud give them our highest recommendation.

I highly recommend Dan Burgess and Burgess Plumbing. I had a plumbing emergency after hours and…read morecalled Burgess Plumbing as a new customer. Dan Burgess was responsive, professional and reasonable in price. He fixed the water leak quickly avoiding thousands of dollars in water damage . Great customer service!!!!!!

My kitchen double sinks got clogged recently, so I scheduled an appointment with Dan Burgess (I'm…read moreassuming the owner) to perform the repairs. I made it for 8 am so my wife would be able to get ready for work, and be on her way before he got to my house. 8:30 am rolls around; no plumber. I call wondering if he is still coming, and Dan gives me the old "I was getting ready to call you" reply. I know BS when I hear it, but, ok, just get here. Dan didn't show until 9:40, no apology given. (This was the reason I gave him a thumbs down on reliability.) In terms of service, Dan was friendly, and performed the task of unclogging my sinks in a timely manner. Something to remember: he only takes cash or check. No credit cards, which is especially strange in this day and age. Value for the job was as expected. While his tardiness was somewhat annoying and unprofessional, I was very satisfied with his work. I do recommend Dan as a plumber to perform work in your home or business. Just hope he shows at the agreed upon time.

Abbot's Plumbing once again came to my RESCUE. I had to replace my washing machine and the…read moreinstaller said I needed to have the valves replaced. Anthony from Abbott's Plumbing came out expediently and did the job and also put in a New Cutoff Valve -- all at a reasonable cost. I have been serviced often by Abbott's Plumbing. Don't hesitate to call the Best Plumbing Company.

Leon and AJ were kind, professional, and courteous! They did an excellent job installing a new…read morepropane water heater and hauling the old one away. Thanks guys.