Never again!!! Hard Rock plumbing!!! We had a major flood in…read morethe bathroom and unlike the other reviews he did show up HOWEVER, he did not get the job done. First attempt was Thursday, he was able to snake through the pipe in the toilet claims he snaked about 6 ft but the backup came back 2 days later. We called Saturday and he came back Sunday evening to snake again but this time was only able to snake the cable for about 1 to 2 feet and informed us there was nothing more he can do after already paying him $851. He claimed we had a broken pipe!!! Ruined our bathroom marble floor when he used his snake machine and left the crude from the snake all over our toilet and bathroom walls!!! When we brought the damages to his attention he was frustrated but agreed to provide some financial relief which we never received. So we called a professional company and they were able to clear the pipes within an hour (so definitely not a broken pipe). If you hire him just know... you DON'T get what you pay

Listen! We used everything you could think of to clear the tub drain, and I MEAN ERYTHING! So we…read moreasked around and Ralph was recommended. We called late one evening and he said I will come by tomorrow by 10am. Why was he knocking at out door at 9:30? Called my phone a few times (it was on silent) and waited a WHOLE 12 minutes for me to open the door. Now, upstairs we go to the bathroom. Ralph assessed the situation and said it will probably take about an hour. Well, 7 hours later and a few trips to the truck, he said "i have to do surgery." I was like OK what's the cost.... Long story short and 2 days of surgery on replacing a few pipes, 25 more feet of snake, our drain was finally clear. Ralph and his team stood on buisiness! We recommend HardRock Plumbing and Drain Services!

I wrote a five star review for Thomas Hayden that was taken down. They said I lived in San…read moreFransisco . I live in Chesapeake Beach. The review was too positive so they thought it was fake. Thomas has been my plumber for almost 20 years. He can do it all and at a great price. His work is always top notch. The only downside is that he is so busy you should call in advance. Still , he is always with you in emergencies.

Gary did an EXCELLENT job snaking a pipe on our backyard - a job not too many others in would do…read more Very nice and personable too. We'll be working with him again in the future!

My GO TO guy for allllll things plumbing. I've never seen someone fix a problem so fast. Not to say…read morethat the issue wasn't intricate or elaborate. Gary just knows what he's doing and he's been doing it for a long time. When you have plumbing issues, you want a professional thats not going to lie to you or rake you over the coals. Gary is the guy to call. He has fixed several different properties for me and will continue to be my go to man for plumbing. Its like when you find a good mechanic or hair stylist or barber, you're loyal!

I called to replace a leaking faucet and I bought one but needed to have it installed. Nick arrived…read moreand found the pipes were corroded under the sink. He replaced the pipes and the faucet. He was friendly and very professional and left no mess. Now my faucet works well and am very relieved.

Wesley was prompt, professional, and easy to work with. He encouraged us to think over the problem…read morefor a few days before we decided on our final course of action. We had a stuck "Danze" bathroom Pop-up drain stopper, and it just would not budge. There were a number of different options that we could have pursued but by waiting a few days to brainstorm we ended up fixing it ourselves (to be fair, the Danze brand, and pop-up drains in general don't mix well with scale/corrosion); by not rushing into a final solution on the spot Wesley saved us a lot of money and time. Steinhorst may be expensive up front but they're worth it if you want the professionals!!

Glenn is always quick to respond and his crew is prompt and knowledgeable. He will figure out the…read moreproblem and work with you to determine the best solution. Highly recommend!

I hired Proper Plumbing to repipe my home. The sink in my basement water lines were connected in…read morereverse. One of the workers stole multiple items from my basement. He also went into my storage bins and stole. When I called the all, Brenda apologized and stated he also stole tools from Mr. Swan. Glen Swan never contacted me or returned to correct the water line connection. So unfortunate when you try to support our black business they steal from you and do less than professional work.

We had a multiple leaks on a water main leak and Ian did a great job fixing the 3 components. He…read morewas knowledgeable and was professional in taking some more time to get the exact right part even though he was supplied a slightly different part. He was communicative and the prices were competitive with other major reputable companies in the area. I would highly recommend the secret plumber!

I could not recommend The Secret Plumber more, and Master Plumber Steve K. in particular. I had a…read morepinhole leak that needed repair--The Secret Plumber responded quickly and provided a great quote before the appointment. Steve arrived perfectly on time, did a thorough job, and cleaned up afterward. He was extremely professional and cordial--I am 100% satisfied.

Brian provided very time advice to deal with immediate problem and came to my property promptly to…read moreprovide an estimate. I am very happy with his service.

went on Yelp on a Sunday evening and posted that I needed someone to look at my hot water heater as…read moremy water was just lukewarm and the thermostat was showing 100 degrees. Within minutes Brian reached out to me and helped me troubleshoot potential issues, I sent him some photos so he could be best prepared to fix the issue when he arrived the next morning. He showed up within the time he said he would be here, I received a message when he was on his way. He was very upfront about all pricing and what he was working on and explaining everything he had done and what future options could be if I wanted to replace it. My hot water heater is now working as intended and we can now take hot showers again.

I was leaving on vacation in a few hours when I noticed a leak coming from my ceiling. I called…read moreKesterson and was able to have someone come out the next day after I had left and let themselves in, do all of the work and answer any questions for me over the phone. The ended up replacing a cracked piece of PVC piping. Martin, the plumber even offered to feed my cats because my cat sitter hadn't come by yet when he finished the job. Great service and a great local company.

If you live in Old Town or Del Ray, this company is great - they've seen our old home's "special"…read moreissues and know how to handle them. Honest, helpful technicians and the company is very responsive. Special shout out to Glenn who knows his stuff - especially when a boiler and radiator heat is involved.