Mark is a true professional. Having worked in the industry for decades and years with Microsoft…read more(from which he has some hilarious and insightful stories), he's the best PC technician with whom I've ever had the pleasure of working. Not only is he knowledgeable, but he's a genuinely decent person and fun to talk to... which is exceedingly rare in the IT industry. If you ever have a PC issue, his slogan, "I'm the lifeguard on duty in the technology pool" rings true.

Mark has twice fixed a laptop I thought might be dead forever. Once the hard drive died and he…read moresaved the data and upgraded the storage space. He was quick and so much cheaper than I expected. The second time I dropped the laptop and the screen wouldn't work at all. Just a blank screen! With an hour of labor the laptop was working just fine and he had it back to me the next morning. Quick. Affordable. Experienced.

Greg saved all my old vhs and camera videos, some over 35-40 years old, and was able to put them…read moreall on one device we can watch. They are saved forever. When my mom passed I took photos and music to Greg and asked if he could put a video together for her service. He did such a beautiful job. I can't brag enough about his work. I know it had to be so time consuming, but he had it to me within a couple of weeks. He was so willing to please, knowledgeable,and very affordable. If you have any computer repairs please call or email him. I'm sure he does a lot more. His location is centrally located near 360 and 30. Please don't hesitate, you won't regret getting to know this guy.

Greg was a great guy! Super nice, respectful, and had amazing pricing ! Will definitely be…read morereturning for future buys and repairs

Brought in desktop computer for simple upgrade. Something…read morewent wrong. WTF spent huge effort making things right. Josh very patient with me. I would trust WTF with any of my computer needs.

Excellent as always. Josh was able to fix my issue in no time, whereas I spent 5 hours on it and…read moregot no where!

James Duncan is great at setting up a new computer and migrating info from the old pc to the new…read more Highly recommend him. He definitely went the extra mile for us and was reasonable for the amount of time it required to get things working.

A little expensive, but eventually he fixed the problem that I had called him for. At first, he had…read moretrouble trying to figure out how to connect my printer, but in the end, he figured it out and all was good.

I had an excellent experience with Rapid Computer Repair. John was incredibly responsive from the…read morevery beginning, taking the time to clearly explain the entire repair process before any work started. Throughout the repair, he kept me fully updated with regular status reports and even sent pictures so I could see the progress. Once the issue was identified, John presented multiple repair options and explained the pros and cons of each one, allowing me to make an informed decision. After the new hardware arrived, he completed the repair quickly and professionally. My computer is now running perfectly! I really appreciate the transparency, communication, and quality of service. I highly recommend Rapid Computer Repair and will definitely use them again for any future computer needs.

My gaming computer started giving me a memory alert. I contacted John at Rapid Computer Repair. We…read moretalked over the telephone and he gave me some diagnostic tools that confirmed my solid state drive was failing. We then discussed replacement options. He then had me initiate a defragmentation on my hard drive. This was smart since it took about four hours. After completion I texted him and he had me bring my computer right over. He replaced the hard drive, cloned my other hard drive to that new one, and then evaluated to make sure all was working well. Less than three hours later I had my computer back. John was pleasant, professional, and efficient. His charges were extremely reasonable. I am very pleased. I highly recommend him. His location was convenient for me but if I had another computer repair, I would not hesitate to drive 30 minutes to get to him.

Provided much needed help for my computer! Nick was helpful, friendly and easy to work with. Will…read moredefinitely recommend to anyone with computer issues.

DO NOT Recommend! technician was tasked with 4 Eero Wi-Fi extenders in our townhouse. He spent 2…read more1/2 hours googling how to program the eero, called the helpdesk twice, and no one answered. He just plugged unplugged. Tried to pair to the Wi-FiI, created a new without permission. He left with nothing accomplished. The company is billing us $441.50., then turned as I were to collection when we disputed. Not honest, not honorable and not local!

Well the term "Geek-In-A-Box" comes to mind! LOL Just kidding…read more This is an amazing person who handles almost anything you can think of computer related. If anything happens to your computer or you just simply need extra security on it give him a call. He is wonderful at figuring out what your computer needs. My computer simply had a mind of it's own and was protesting the Internet. He gave it a good wake up call and voila, my computer works!!! I have absolutely no computer knowledge and he broke down the things I needed to know in lay mans terms!!! That makes me feel so much better and less like an idiot. I absolutely hate tech guys that try to appear smarter than you. The rates are very reasonable. You can call to make an appointment and he will visit your home or business. You can also drop off your hardware. So the next time you use your computer for a coaster or target practice and need it fixed give him a call. Don't bother with an out of the US tech phone operator!

A friend of ours had used Jerry at his business a couple of years ago and highly recommended him…read more We logged the contact info onto IPhone just in case, especially since he was an independent, small business. Just before Christmas our HP Envy 17 Laptop was totally frozen by ransomware, the first time ever for a problem at home. We called Jerry, he answered right away and he was well aware of the problems related to this type of computer attack. He offered the option of coming to the house or having us drop it off at his location. We took it to him and asked him to look into a few other issues. He provided an estimate (VERY fair and honored), requested a small deposit and, since it was Christmas weekend we expected a long down time. He called right after the holiday and had it ready to go. He took extra time to explain what he had done and how it worked on our unit. After running it through its paces for a few days, a couple of glitches surfaced that were not related to his repairs but were evidently affected by the attack. We called Jerry late that afternoon. What we were experiencing was complicated but he got right on it. He logged into our Laptop from home at about 7 pm and stayed on it until 1 am, totally clearing up the problem areas and resulting in a machine that worked faster and cooler than when purchased new a year ago!! NO EXTRA CHARGE. A really nice guy, who is fair, honest and excellent at his craft. Highly Recommended.

George is amazing. Super honest and knowledgeable. He fixed my laptop as promised for a very…read morereasonable price. I'll absolutely use him again!

George arrived on time and restored the printer driver set and link to the desk top with ease. He…read moreanswered a lot of questions and made some helpful suggestions that will save trouble in the future. He then turned to helping trouble shoot and replace a defective Ring door bell system. This checking out and re-working an odd work-around that was in place from the previous owner. All around high value for a very reasonable fee. I highly recommend this service and request his service in the future.